It was a great stay the food was delicious the beds were nice and comfy and the rooms were clean I had a great time and staff was excellent they helped fulfill all my needs and the spa was amazing all around a great experience totally recommend it
Had a great time stayed 3 nights staff was great and friendly rooms were verry clean and comfy pools nice cool and clean the arches food was really good. The front desk was really helpful on providing info on what to do and where to go for fun looking forward to coming back
The Arches Restaurant was a wonderful experience! Armando has truly created a welcoming and uplifting environment for his customers. He’s a lovely gentleman who has picked the finest staff to ensure quality customer service. The food, drinks, and view was incredible. We cannot wait to come back! LETS GO WARRIORS!
My 2 grown daughters and I like to go away without family for a fun weekend. We were able to do this at this resort. The room was big enough for 3 adults and the table allowed us to sit and play games and visit. The check in process was flawless and having a restaurant and bar within walking distance was perfect. We enjoyed the pool and jacuzzi which were both clean and well maintained. There was no daily maid service but a simple phone call provided us with needed supplies. Water bottles were provided free of charge, and the staff was friendly and available. There is no elevator so we stayed on the lower floor - with a patio which was surrounded by shrubs and trees.
All 3 of us will be return customers. First time here, it's a diamond in the rough. Loved it! We had pizza, a ruben and a cheeseburger. Everything including the service was great. Thank you Gloria, you are so nice.
Very nice place. The rooms weren’t super modern but they were clean and the bed was comfy. Our room had one window which made it sort of dark in there but too much time should not be spent in the room as the surrounding area is so beautiful and there is lots to do. The pool area was nice. My kids borrowed racquets and played a little tennis. Everyone in our family of four was happy and we would all stay again.
"Resort" is a bit of a reach. They have not watered the golf course in years, but that created a bird sanctuary that my wife loved! The rooms are clean and functional, the grounds the same, and the pool area inviting and enjoyed! Internet was terrible, but not the hotel's fault, as apparently it is bad throughout the area, but the front desk invited me into the lobby where the connection was better. Very accommodating. Unlike a prior review, there was friendly housekeeping; we said "Do not disturb" but asked the housekeepers for refills of coffee and water and they gladly accommodated us. Finally, dinner in The Arches adjacent restaurant was delightful. The menu is limited but the food and drink first class. Juan, our server both nights, was a terrific guy and appropriately attentive. All in all a bargain alternative to Palm Springs,.…
The room was quite spacious and very clean. The rooms over looking the golf course were very quiet. The beds were quite comfortable and very clean. The towels were pluse and the down blanket quire warm.
This was our second stay here on frequent trips to Borrego during the pandemic. We liked our room (#213 on the ground floor of bldg 2.) Our patio faced an interior walkway; superior to the ones facing a parking lot. The rooms are spatious, although the furniture is a bit dated (1980s), yet in good condition (except for one chair which had one too many heavyset people sit on it). Good amenities (swimming pool and on site restaurant plus free bicycle rentals). I also liked the fact they had a refrigerator in the lobby with a good selection of beers and bottles of wine for sale (very convenient). On our previous stay last year we had a suite which included a separate bedroom and large living area. We liked both lodging options.
The housekeeper never came in to make the bed, provide fresh towels, empty the trash or even refill the coffee packs. They said it was to protect their staff. Well, at this late point in the pandemic, that is no longer a valid excuse. They haven't lowered their rates and still charge a resort fee. for what???