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The hotel was super nice. The room was decorated very well but was a little tight however we did have a king size bed. The bathroom was large but no place to hang you towel while showering and the sink was on the outside wedged...More
Date of stay: May 2019
Response from Jerre L, Reputation Management at Cielo Hotel Bishop-Mammoth, an Ascend Hotel Collection MemberResponded 3 weeks ago
Thank you for your excellent review. We appreciate you recommending us and we're glad you enjoyed your stay. We look forward to welcoming you back again next time your in the Bishop-Mammoth area.
My boyfriend and I decided to stay at this amazing hotel a while back and couldn’t have been happier! The hotel had great service and the location was close to everything we needed. There was even a great bowling alley in the back with delicious...More
Date of stay: January 2019
Response from Jerre L, Reputation Management at Cielo Hotel Bishop-Mammoth, an Ascend Hotel Collection MemberResponded May 20, 2019
Thank you for taking your time to share your wonderful review on TripAdvisor. We're really happy that you enjoyed your stay with us and you found our location close to everything you needed. We appreciate you highly recommending us and we hope to see you...More
The room had really nice furniture, the colors of the room gives you this relaxing feeling. Excellent equipment in the fitness center, really nice breakfast area. I enjoyed my stay very much and will certainly stay here again.
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Date of stay: April 2019
Response from Guestrelations2017b, Guest Relations Manager at Cielo Hotel Bishop-Mammoth, an Ascend Hotel Collection MemberResponded April 18, 2019
Dear Paradise - Wow! Thank you so much for the wonderful review! We're so pleased to see that you enjoyed all aspects of your stay with us. We sincerely appreciate your business and hope you come back and see us soon! :)
After many days of camping and driving, we were ready for a room and a hot shower. We stayed at Cielo as they allowed pets, and reviewing it on the internet, it appeared prices were reasonable. We ended up paying about $150 after taxes and...More
Date of stay: March 2019
Response from Guestrelations2017b, Guest Relations Manager at Cielo Hotel Bishop-Mammoth, an Ascend Hotel Collection MemberResponded March 31, 2019
Dear Guest - Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. I hope that you will consider staying with us again so that we can have another chance to provide...More
I had stayed here the year before and had a good experience. My last stay was very disappointing. The bed looked slept in. I was told by the front desk clerk that he couldn't remedy it because they had no other rooms and no cleaning...More
Date of stay: February 2019
Thank Anita M
Response from Guestrelations2017b, Guest Relations Manager at Cielo Hotel Bishop-Mammoth, an Ascend Hotel Collection MemberResponded March 21, 2019
Dear Anita - On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...More