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Big Bear Cool Cabins

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173 Reviews from our TripAdvisor Community

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Showing 172: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Very disappointing property. The condo (unit 27) was clean inside, but had missing slats on the vertical blinds. The entire condo complex was in a general state of disrepair. The most profound example of this was the pool area. The deck was in bad shape, and the pool itself was very dirty. A huge downer on the hottest weekend of... More 

Helpful?
1 Thank Kent C
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed July 5, 2016 via mobile

We've been using cool cabins for the past 3 years, we have never had a problem with any of the rental properties that we have stayed at. It's always been a pleasure to go through cool cabins from booking, checking in, the stay & checking out. I don't plan on using any other site or rental company. Thanks cool cabins... More 

Helpful?
Thank Aurora P
San Diego, California
1 review
5 of 5 stars Reviewed July 5, 2016

The staff at Big Bear Cool Cabins was EXCELLENT and worked with us to find the perfect cabin for our family (including two dogs) to spend a long weekend in the mountains. They sent us several great options that all fit our needs. It was tough to pick but we finally decided on a beautiful two-story with a hot tub... More 

Helpful?
Thank Cynthia G
Level Contributor
5 reviews
2 of 5 stars Reviewed June 27, 2016 via mobile

I understand that their "busy season" is during the winter and that is what they are mostly prepared for, but that doesn't excuse their lack of preparation for their summer guests. We walked in and it was so hot! We couldn't find how to work the AC so we called.. "There is no AC" "it's never been this hot, we... More 

Helpful?
Thank Aleena B

Travelers are raving about these Big Bear Region hotels

1 review
4 of 5 stars Reviewed May 31, 2016 via mobile

this is the first time i used this company. i was hesitant because of the bad reviews but decided to try coz of last minute planning. memorial day weekend, left home early, got there way before check in time. i called customer service to ask if we can check in early and was very thankful that they let us check... More 

Helpful?
Thank Glendale20
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 17, 2016 via mobile

My husband and I honeymooned in Big Bear this weekend. We were in the most beautiful cabin ever! The cabin was clean and had everything we could possibly need for our stay. We loved the outdoor jacuzzi! The office staff were very accommodating and even upgraded our cabin due to a problem with the first Jacuzzi cabin we were in.... More 

Helpful?
Thank Tina L
Eureka Springs, Arkansas
Level Contributor
89 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed March 14, 2016

We arrived late at night and thought at first that the house had been broken into. The chairs in the living area were on their sides and one was broken and the back door was unlocked. The front to the dishwasher was in the middle of the kitchen floor.. We called the office and were assured things were okay. We... More 

Helpful?
2 Thank drose007
Miami, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 19, 2016 via mobile

Currently here now staying in the Cool Cabin: Big Skye 2 bedroom 1 bath and while we've been "settling in" it's been quite unsettling. Esthetically the house is nice but give it a few hours and you start to notice how dirty and disgusting this place is. I'm supposed to check out Sunday but I can't stand to be here... More 

Helpful?
Thank meliobaby
Rancho Santa Margarita, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 19, 2016

STAY AWAY FROM BIG BEAR COOL CABIN RENTALS. I booked a cabin rental 8 months in advance for a wedding we are attending in Meadowbrook Estates. I needed a cabin in that area specifically. To my surprise, I noticed the cabin I rented for the wedding was for sale on a recent trip up to Big Bear. I contacted them... More 

Helpful?
3 Thank Justice4all12
Cherie S, Manager at Big Bear Cool Cabins, responded to this review

Justice4all12, we're very sorry for any frustration you experienced when trying to book with us. Unfortunately, sometimes a cabin in specific areas cannot always be guaranteed. After putting down a deposit, it is just our standard policy should you choose to cancel your stay. We apologize if no one on our team made this clear about the 10%. It was... More 

Los Cabos, Mexico
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 16, 2016 via mobile

Great time at snow summit! Best time ever! Summit Dome home was a very confortable, clean and fun place for our family, make sure you bring chains with you at all times. The cabin has everything we need!

Helpful?
Thank ElizabethTaboadaAlon
Cherie S, Manager at Big Bear Cool Cabins, responded to this review

ElizabethTaboadaAlon, so wonderful to hear you and your family had such a terrific time at Summit Dome. Glad you recommended chains as well -- it's always a good idea with how much snow we get here. Hope you visit again soon! Thank You, Big Bear Cool Cabins More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
Escape to beautiful Big Bear with mild summer temperatures and snowy winters! Big Bear Cool Cabins invites you to be our guest in the beautiful mountains of Southern California. With more than 400 properties, ranging from single-room cabins to condos and entire lodges, Big Bear Cool Cabins has the perfect rental for your adventure. Located just a couple of hours from Los Angeles and Orange County, and about three hours from San Diego or Las Vegas, Big Bear Lake, Southern California is the perfect vacation destination. This year round resort features a beautiful lake for boating and fishing, the best slopes in Southern California for skiing and snowboarding, the National Forest for hiking, biking, and horseback riding, a quaint Village full of shops and restaurants, and much, much more. Whether you're looking for a woodsy cabin or a luxurious lakefront, you can choose the features you require to book your Southern California vacation with us. Big Bear Cool Cabins' friendly reservationists are ready to help you find the perfect accommodations for that vacation hat has been long awaited and well deserved. Check out each vacation rental online for availability, then give us a call! From all of us here at Big Bear Cool Cabins, we look forward to hosting you, your family and friends very soon. ... more   less 

Additional Information about Big Bear Cool Cabins

Address: 40375 Big Bear Boulevard, CA 92315
Location: United States > California > Big Bear Region
Price Range: $145 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Big Bear Cool Cabins 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
Big Bear Cool Cabins Hotel Big Bear Lake
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