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    Best Western Big Bear Chateau

    42200 Moonridge Road, CA 92315-1814
    Hotel website
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    7/30/2017 7/31/2017
    $126
    $126
    $126
    Traveler (125)
    Room & Suite (120)
    Dining (50)
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    Overview
    • Excellent47%
    • Very good27%
    • Average14%
    • Poor7%
    • Terrible5%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness center
    Pets Allowed
    Wheelchair access
    Business Center
    Laundry Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Best Western Big Bear Chateau
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Big Bear Frontier Cabins
    415 reviews
    #2 of 7 hotels in Big Bear Lake
     
    The Lodge at Big Bear Lake, a Holiday Inn Resort
    539 reviews
    #3 of 7 hotels in Big Bear Lake
     
    Pine Knot Guest Ranch
    219 reviews
    #1 of 7 hotels in Big Bear Lake
     
    Cozy Hollow Lodge
    133 reviews
    #3 of 19 hotels in Big Bear Region
     
    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (633)
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    1 - 5 of 610 reviews

    Reviewed 3 days ago

    Well maintained overall with breakfast options included. The only concern during the summer is the air conditioning. It is centrally controlled and is an issue if you prefer to control your room temperature for your comfort. The room will be too warm during hot days...More

    Review collected in partnership with Best Western
    Thank MssrParis
    Hotel's Favorite
    Reviewed 1 week ago

    About 200 yards off the main street and you'd think you were in a pine forest. I've stayed at many B.W places some some B.W +. This place should rank BW+. The grounds are opulent and the building has a French flair about it. The...More

    1  Thank T-Bone0030
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 1 week ago

    Thank you for your time to give us a review. We are glad that you enjoyed your stay with us and that you liked the hotel. We are very sorry about the road conditions, however, that is beyond our control. We do hope to see...More

    Reviewed 4 days ago via mobile

    Antique filled, remodeled comfortable hotel. Full breakfast included. Great friendly staff. The only problem, on a hot evenings the AC doesn't work properly. With the windows opened the room cools but then, there's road noise.

    Thank Priscilla G
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 3 days ago

    Thank you for letting us know the issues that you had experienced. We will try harder to correct. Thank you for the rating.

    Reviewed 4 days ago

    This was my first time staying at the Best Western Big Bear Chateau. The hotel & the room were very clean, which is a huge plus for me. The staff was professional. The stay included breakfast, which was good. I would recommend and stay at...More

    Review collected in partnership with Best Western
    Thank A109DWalejandrar
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 3 days ago

    We are happy to hear that you enjoyed your stay. Thank you for taking the time to write a review.

    Reviewed 5 days ago

    Have stayed here many times and my experience is always excellent. Will continue to stay here when I visit Big Bear.. Staff always very cheerful and helpful.. I stayed here over a weekend and they where very busy but the level of customer service remained...More

    Review collected in partnership with Best Western
    Thank Carol S
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 3 days ago

    Thank you for writing a review and for your rating. We are happy to hear that you enjoyed your stay and look forward to having you as our guests again in the near future.

    Big Bear Frontier Cabins
    415 reviews
    #2 of 7 hotels in Big Bear Lake
     
    The Lodge at Big Bear Lake, a Holiday Inn Resort
    539 reviews
    #3 of 7 hotels in Big Bear Lake
     
    Pine Knot Guest Ranch
    219 reviews
    #1 of 7 hotels in Big Bear Lake
     
    Cozy Hollow Lodge
    133 reviews
    #3 of 19 hotels in Big Bear Region
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Banquet Room
    • Things to do
    • Pool
    • Restaurant
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $135 - $257 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Best Western, Priceline, TripOnline SA, Hotwire, getaroom.com, Cancelon and HotelQuickly so you can book your Best Western Big Bear Chateau reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Big Bear Region
    • Also Known As
    • Best Western Plus Big Bear Chateau Hotel Big Bear Lake ,
    • Best Western Big Bear Lake ,
    • Big Bear Lake Best Western
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    Traveler (125)
    Room & Suite (120)
    Dining (50)
    Pool & Beach (17)
    Hotel & Grounds (146)
    Bathroom (5)
    Family and Play Areas (1)
    Business Center & Event Rooms (1)
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    Ask a question
    Questions & Answers
    avoma42
    April 16, 2017|
    Answer Show all 2 answers
    Response from David S | Reviewed this property |
    They did accept pets yes, not sure the charge, but no the rooms had no microwaves or fridges.
    0
    Votes
    Mary M
    August 13, 2015|
    Answer
    Response from Frannie E | Property representative |
    Yes we do, but we only have 8 rooms on the property that are pet friendly. You need to call to make sure these rooms are available before you make a reservation. There is a $30 charge for the stay
    0
    Votes
    Room Tips
    "Upper floor would have no foot stomping noise on your ceiling."
    Read review
    "If you can't climb stairs or have a lot of heavy luggage, stay on first floor. No elevator."
    Read review
    "Balcony with view of the pool and trees, away from the wall of the building so you have sun in the morning."
    Read review
    "Try not to stay with pets here. You'll be banished to the "Dungeon" rooms on the lower level."
    Read review
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