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Snow Lake Lodge

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Snow Lake Lodge
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74 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Diamond Bar, California
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I made a weekend trip to Big Bear and found a great deal at the Snow Lake Lodge. It is an older timeshare property. The grounds are fairly small but there is a pool, spa and barbecue area. I had a 2nd floor unit that included a living room, dining area, kitchen and bedroom with a king size bed. There... More 

Helpful?
Thank Charles W
culiacan
Level Contributor
8 reviews
1 of 5 stars Reviewed June 14, 2016

I stayed in this hotel on february 2016. the hotel is hardly a 3 star one, location is ok, but they robe me!!!! thay charge to my credit card 1,000 dollars because they say that I damage a kitchen chair, oh my GOD, this is is so far my worst hotel exprerience in my life, how in this world a... More 

Helpful?
Thank carlos m
PIVacations, General Manager at Snow Lake Lodge, responded to this review

We appreciate you taking the time to provide us your feedback. We apologize that you had such a negative experience. Your input is welcomed as it provides us an opportunity to hear our guests' concerns and make improvements to enhance their overall satisfaction. We understand that you were upset. We reviewed the situation and have reversed the charges. As you... More 

Buellton, California
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 26, 2016

Very nice lodging. The rooms were very big, one bedroom with 2 fireplaces and full kitchen. Did I mention, 2 bathrooms. Wish we had brought the grandkids! Enjoyed our 4 day stay very much. It has pool and hot tub areas which will be good in the summer. Average furnishings, but so spacious and clean. Good deal.

Helpful?
Thank Shirlsgarden
PIVacations, General Manager at Snow Lake Lodge, responded to this review

We appreciate your comments about your stay with Snow Lake Lodge. We are always happy to learn that our guests enjoyed our accommodations and amenities. It’s always great to hear about the guests' experiences. We look forward to your next stay soon. Snow Lake Lodge Management More 

Orange County CA
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 24, 2016

We stayed at the Snow Lake Lodge May 11-20, 2016. We had a free week voucher, but enjoyed Big Bear so much we paid for two extra nights! The front desk staff were very nice, and the two room suites had full bathrooms in both the bedroom and the living room -- the couch pulls out to provide sleep space... More 

Helpful?
1 Thank Pin2144
PIVacations, General Manager at Snow Lake Lodge, responded to this review

We appreciate you taking the time to provide us your feedback. Thank you for bringing up your concerns. Your input is welcomed as it provides us an opportunity to hear our guests' concerns and make improvements to enhance their overall satisfaction. Snow Lake Lodge Management More 

Iowa
Level Contributor
163 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed April 20, 2016

Plenty of room for two, and would probably be okay if traveling with children. Easy to get to. Older property that could probably stand some updating, but it was clean and the staff were helpful. I wouldn't have a problem staying here again.

Helpful?
Thank Allison399
PIVacations, General Manager at Snow Lake Lodge, responded to this review

We appreciate your comments regarding your stay. Thank you for your honesty as it alerts us of our guests' satisfaction and allows us to make improvements to resolve the situation. Snow Lake Management More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 16, 2016

everything is perfect. location, large suite, full kitchen. bbq. you tell me. we stayed here for 2 day ski trip. and stayed one night. best for the price I paid. only downside is you should book very early. otherwise you cannot find a room. ah internet is not usable from my room.

Helpful?
Thank Gyuhong L
PIVacations, General Manager at Snow Lake Lodge, responded to this review

We appreciate your comments about your stay with Snow Lake Lodge. We are glad to hear that you thought everything was perfect. We are always happy to learn that our guests enjoyed our accommodations and amenities. We look forward to your return soon. More 

El Segundo, California
Level Contributor
252 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed February 9, 2016

This is not a 5 star hotel, but it is very affordable and near Snow Summit. The rooms are very nice suites with a large bedroom, living room and a fully equipped kitchen. A fireplace in each room and two bathrooms. The staff is very friendly and accommodating, They do have a hot tub, but we didn't get a chance... More 

Helpful?
Thank berniek1949
PIVacations, General Manager at Snow Lake Lodge, responded to this review

We appreciate you taking the time to provide us with a review of your stay. We are happy to hear that you enjoyed our accommodations, customer service and our location. We look forward to your next visit. More 

North Las Vegas, Nevada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 27, 2016

The location is perfect. Less than 5 mins. drive to the ski lift and less than 10 mins. to downtown Big Bear. We arrived when it was already dark. It took us a while to find our unit because the sign is not clearly marked where our unit was. The building doesn't have an elevator so if you have an... More 

Helpful?
Thank Emilio C
PIVacations, General Manager at Snow Lake Lodge, responded to this review

We appreciate you taking the time to provide us your feedback. Thank you for bringing up your concerns. Your input is welcomed as it provides us an opportunity to hear our guests' concerns and make improvements to enhance their overall satisfaction. More 

2 reviews
2 of 5 stars Reviewed January 9, 2016 via mobile

The room is a little worn down, but spacious and still decent. There are two bathrooms, a kitchen, and two fire places. The service however isn't that great. The location is not staffed with enough man power, and management doesn't seem to know how to properly prevent and mitigate problems. Our car got stuck while trying to enter the place.... More 

Helpful?
Thank achao838
PIVacations, General Manager at Snow Lake Lodge, responded to this review

We appreciate you taking the time to provide us your feedback. We apologize that we did not meet your expectations. Your input is welcomed as it provides us an opportunity to hear our guests' concerns and make improvements to enhance their overall satisfaction. More 

Los Angeles, California
1 review
5 of 5 stars Reviewed December 21, 2015

We rented a suite for 2 nights there, the suit was cute, clean, organized and with full kitchen. We felt so comfortable with everything and loved this place and would like to come back again and again. People are very nice specially housekeeping and parking services. They serve breakfast (I think except Sundays) which is a good one. It is... More 

Helpful?
Thank marzia1383
PIVacations, General Manager at Snow Lake Lodge, responded to this review

Thank you for taking the time to provide us a glowing review of your stay. We are delighted that you returned. We are happy to hear you had a great time. We are glad you enjoyed our accommodations and were pleased with our customer service. It is our goal to provide the highest level of customer service and guest satisfaction.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Self-Serve Laundry

Additional Information about Snow Lake Lodge

Address: 41579 Big Bear Blvd, CA 92315
Location: United States > California > Big Bear Region
Price Range: $79 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Snow Lake Lodge 3*
Number of rooms: 37
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Also Known As:
Snow Lake Hotel Big Bear Lake
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