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First of all, I want to mention that my boyfriend and I had a great time in Big Bear during our visit. We're both not fussy and really good about turning lemons into lemonade. That said, we would never stay at the Inn Der Bach...More
8 Thank Danny H
Response from Timothy682, Timothy, General Manager at Inn Der Bach ResortResponded July 11, 2013
I was truly sorry to read your review from 2011. I apologize on behalf of Inn Der Bach if this was your experience staying at Inn Der Bach.
Inn Der Bach has been under new management for almost a year. We value a...More
I agree with Pleasantly Surprised (a previous review) wholeheartedly. We found the whole experience to be enjoyable. The chalet is comfortable, the rooms large, clean, microwave, coffee pot and the location (in Big Bear City, not Big Bear Lake) was, for us, desirable. The Chalet...More
I just called to make reservations and the phone was answered by Timothy in the most unprofessional manner. When I questioned whether I had reached the correct establishment he responded with, "Didn't you hear the recording at the beginning of your call?!", in the most...More
7 Thank julie h
Response from Timothy682, Timothy, General Manager at Inn Der Bach ResortResponded June 30, 2013
While it's been some time, I want to say that I am sorry if we gave you the wrong impression over the phone. This wasn't our intent and clearly there was a miscommunication. Please trust that we've learned from this experience and will...More
I must admit, that because of some of the earlier negative reviews, we were a bit concerned before we arrived at Inn Der Bach. Once we got there we found a friendly and attentive staff. Tim and his son are working feverishly to improve what...More
We stayed at Inn Der Bach this September. The grounds where absolutely gorgeous and the rooms were comfortable and quiet. Unlike many of the other people leaving reviews I was not bothered by the lack of a phone in the room. I came to big...More