The Beverly Hills Hotel
9641 Sunset Boulevard, Beverly Hills, CA 90210-2938
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About
#4 of 18 hotels in Beverly Hills
Location
4.8
Cleanliness
4.9
Service
4.8
Value
4.3
Travelers' Choice
For over a century The Beverly Hills Hotel has been the chosen place for Hollywood's brightest lights. She greets you like a movie star from the moment you step onto the red carpet and enter the grand lobby.
Fondly nicknamed the 'Pink Palace', the hotel's 12-acre gardens and famous pool offer an experience that shimmers with history and glamour. Spacious suites pay homage to the legacy, while bungalows offer the true Hollywood experience inspired by their famous guests.
No restaurant conjures the magic of Hollywood quite like The Polo Lounge. This sought-after spot has long been the favourite of LA stars and deal-makers. For casual dining, discover The Fountain Coffee Room or relax poolside at The Cabana Cafe. For other memorable moments, indulge at the newly restored spa.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Pedicure
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Fireplace
Minibar
Cable / satellite TV
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Laptop safe
Tile / marble floor
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Historic Hotel
Languages Spoken
English, French, Spanish, German and 1 more
Location
9641 Sunset Boulevard, Beverly Hills, CA 90210-2938
The Beverly Hills Hotel
Getting there
Car recommended
Grade: 40 out of 100
40
Los Angeles Intl Airport
9.7 mi•
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Hollywood Burbank Airport
8.8 mi•
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Rental Cars
3,461 Restaurants
within 5 miles
1516Reviews37Q+A100Room tips
Reviews
Traveler rating
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We went with friends to the Beverly Hills hotel and we had an amazing experience at this iconic hotel. The whole customer experience surpassed any and all of our expectations, the hotel is simply stunning and the staff went out of their way to ensure that we had a fantastic time.We had dinner and drinks in the famed Polo lounge and the service and the meal were outstanding! Nothing was too much trouble and we would like to say thank you and well done to an incredible team of people and also the management for taking such fantastic care of us!
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Date of stay: November 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Book early for dinner as the Polo lounge can be busy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Scanlon, General Manager at The Beverly Hills Hotel
Responded 1 week ago
Dear Mr. Bradford, Thank you very much for taking the time to share your feedback regarding your stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay. It was truly a pleasure as always. Thank you for your kind words and we look forward to welcoming you back to The Beverly Hills Hotel in the near future. Warmest Regards, John Scanlon General Manager The Beverly Hills Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The world class service at the Beverly Hills hotel is unforgettable. The suits offer the true Hollywood experience inspired by their famous guests. The hidden gem, the polo lounge offers amazing food with personal staff service. Five starts to the spa and the outdoor pool.
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Date of stay: October 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from John Scanlon, General Manager at The Beverly Hills Hotel
Responded 3 weeks ago
Dear Drmit_9, Thank you very much for taking the time to share your feedback regarding your stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay. We look forward to welcoming you back to The Beverly Hills Hotel in the near future. Warmest Regards, John Scanlon General Manager The Beverly Hills Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We decided to go to the hotel to enjoy a drink or two at the Polo Lounge. The bar was nice, with a good selection. I expected to pay a premium for drinks there. What I did not anticipate was that as I got my car back from the valet, they asked for $20. This is with the restaurant validation! There was no mention of this from the valet as I gave them the car. This was totally unprofessional.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Parking costs $20 even if you eat or drink there
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from John Scanlon, General Manager at The Beverly Hills Hotel
Responded 3 weeks ago
Dear 939nickp, Thank you for reviewing your recent visit to The Beverly Hills Hotel. I am so pleased that you enjoyed your time at The Polo Lounge despite the expensive valet fee. I do appreciate this candid feedback, and will be sure to share your comments with the appropriate team members. We hope to welcome you back again soon. Warmest Regards, John Scanlon General Manager The Beverly Hills Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed here about a dozen times over the past 30 years and each visit was for a girls trip. No place better to go to make you feel relaxed and special. EACH AND EVERY team member at BHH is outstanding. Granted, we pay a price to be treated so well, but most of the staff is truly genuine in the way they treat you as a guest. Or.... they deserve an Oscar for their performance :) The hotel is warm and welcoming from the moment you pull up. There are other luxury hotels in the area but they don't have the warm feeling that BHH has. The staff remembers who you are (how do they do that so well with so many guests?) and call you by name; Mrs. Smith, Mr. Jones. The rooms are SO comfortable and well appointed. The only suggestion I have is, if necessary, request a rollaway bed over using the sofa bed. We needed an extra bed for our visit and I was told that the couch was extremely comfortable (as I knew the rollaway's were from previous stays). Unfortunately, the sofa bed is not that great. The lighting systems in the rooms are wonderful - they can be set to one of four settings with a touch of a button. We enjoyed the complimentary bicycles. They made for a fun afternoon. Concierege is AMAZING. Polo Loung and Coffee Shop staff AWESOME. Housekeeping and Front Desk and Bellmen are SUPERB. Past years the pool attendants were really good, but this year they and the staff at the Cabana Cafe were just okay. Fitness center is small but well appointed. One of my travel companions got a massage by John in the spa. She wont shut up about how good it was! In the past I had a really bad experience there and should have spoken up about it. Some of the staff was aware of what happened and it disappoints me that no one came to me afterwards. We checked out the next morning and I was was still in shock at that time so I never stood up for myself. To this day I have a sour taste in my mouth from that, but other than that and one other minor incident everything has been perfect. It's pricy at BHH but well worth it. Splurge and enjoy yourself - YOU WONT REGRET IT!…
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Date of stay: September 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at The Beverly Hills Hotel
Responded Sep 25, 2023
Dear Barbara, Thank you very much for taking the time to share your feedback regarding your stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay. Thank you for sharing the details of your stay. I am so pleased that your trip was so pleasant. I am sorry to hear that you had an issue during your previous stay. I wish we had known earlier. Please feel free to reach out to me at any time and I will happily assist you. We look forward to welcoming you back to The Beverly Hills Hotel in the near future! Warmest Regards, John Scanlon General Manager The Beverly Hills Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The hotel consistently exceeds my exceptions and level of service time and time again, noting a VERY personal touch of caring! The rooms are great (very comfy) Executive superior and above! It’s old schools Hollywood meets new stream comfort! The concierges and entire support team makes you feel like a superstar! ***** 5+ Stars
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Date of stay: August 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Book a cabana, also try the diner (great for breakfast). The Polo Lounge is a MUST (great music...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at The Beverly Hills Hotel
Responded Aug 22, 2023
Dear Jacke5, Thank you very much for taking the time to share your feedback regarding your stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay. We look forward to welcoming you back to The Beverly Hills Hotel in the near future. Warmest Regards, John Scanlon General Manager The Beverly Hills Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My partner and I visited the Polo Lounge twice in June 2022 (visiting from the UK) and were so impressed with the whole of Beverly Hills that we returned again for two weeks and visited another few times for dinner reservations. We were treated like royalty throughout each visit, the employees and concierge were so friendly and bubbly, the food was to die for (I’d recommend the soufflé for dessert!) and there are so many wonderful things to say about the people there, the food and the overall experience. We were, however, left with a very sour taste in our mouths this morning when we returned to buy some souvenirs from the gift shop downstairs. The girls on the desk were very unwelcoming and came across extremely rude and unhelpful - we did feel like they didn’t want us there. They chewed their gum and didn’t bring their eyes up from their screen when we tried to ask them the prices of the gifts and even upon checkout they were extremely abrupt. We usually do not come on to write negative reviews, especially in somewhere like this where we enjoy so much, but I just want others to beware of this. For this reason we have chosen to give 4 stars but I want to make it clear that the Polo Lounge and the employees upstairs provide a 5-star service always!…
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Try the soufflé for dessert in the Polo Lounge!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from , Owner at The Beverly Hills Hotel
Responded Jul 19, 2023
Dear Ciarah, Thank you for reviewing your recent visit to The Beverly Hills Hotel. I am so pleased that you enjoyed both of your visits to the hotel and appreciated the service, the concierge team's warmth and the souffle and service at the Polo Lounge despite some unacceptable issues in the Logo Shop. I do appreciate this candid feedback, and will be sure to share your comments with the appropriate team members. We hope to welcome you back again soon and create a flawless experience. Warmest Regards, John Scanlon General Manager The Beverly Hills Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I have been visiting The Beverly Hills Hotel regularly since 2005. Sometimes 2-3 times a year. We live in Denmark, but love California, and especially The Beverly Hills Hotel. One thing I don’t understand, is how expensive it has become. In 2017 we paid 675$ for a superior room with balcony. Today we have to pay double! So this September we shorten our stay from 5 to 3 nights, because of the high prices. That makes me sad, and I am wondering why the prices have gone so high? Best Wishes Gita Elimar Denmark 🇩🇰
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Date of stay: September 2022Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from , Owner at The Beverly Hills Hotel
Responded Jul 26, 2023
Dear Ms. Elimar, Thank you for reviewing your recent visit to The Beverly Hills Hotel. I am so pleased that you enjoyed your previous stays and will be returning despite the price increases. I do appreciate this candid feedback, and will be sure to share your comments with the appropriate team members. We look forward to welcoming you back soon and creating a flawless experience. Warmest Regards, John Scanlon General Manager The Beverly Hills Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Beverly Hills Hotel is my favorite place in the whole world...hands down! My daughter is in college now, but when she was about eight years old, I started taking her there at least once a year...usually two or three times. We love staying there, and when we're not there, we're planning our next trip there. Why do we love it? Well, the grounds are gorgeous! The interiors are incredible.! The exteriors are exquisite! The service is superb! But for us, what it all comes down to is this: the people who work there make the place what it is! I don't know if they hire well or train well, but I suspect it's both, because everywhere we turn, there are helpful, friendly employees who seem genuinely happy to be there. I must give kudos to HR and the hotel management, because we all know finding/training/keeping good employees is difficult these days, but somehow, they do it...and the service is always great! On this most recent trip, we arrived June 26 and were welcomed by the smiling faces of the valet team at the red carpet entrance. This group could teach classes on how to run the valet service; they are professional, friendly, and on the ball! We checked in at the front desk and were promptly shown to our room (more on that later) by a member of the front desk staff. Our bags were delivered shortly thereafter. We were absolutely thrilled with our Beverly Hills Suite on the first floor and the lovely, spacious patio. We have stayed in lots of different room types, and this one was one of our favorites. Consisting of a living room, a large bedroom, a nice-sized closet, and 1.5 baths, the suite gave us lots of room to relax. And the patio? Wow! We had a large sofa/table and a dining table on our patio. We literally napped outdoors one afternoon of our stay. Because this stay was shorter than our usual stays, we had all our meals at the hotel. Normally, we are there for longer and try to have at least one meal a day in the hotel...because the food and service are great, and because we like to support the hotel! This time, we had been visiting friends in the area for a few days prior and had dined at other great restaurants around town, so we decided we would dine only at the hotel during our stay. As always, the Polo Lounge (favorite dishes: rigatoni bolognese or Wagyu burger), the Cabana Cafe (we love the truffle fries, but I also love the two egg breakfast), and the Fountain Coffee Room (pancakes!) were fantastic. Each restaurant has its own personality, but the service is great at each. We ordered coffee and chocolate croissants from in-room dining in the mornings, and we enjoyed them on our patio...it doesn't get any better, in my opinion. We did spend a little time at the pool, and we checked out the new Dior boutique on the pool landing...a must see, for sure. In summary, our stay was spectacular but too short. We love The Beverly Hills Hotel and consider it our own personal oasis! The people who work there know how to make everyone feel special, and we always hate to leave. However, we know we will return, so it takes the sting out just a little. We will be back during the holidays, and already, we can hardly wait!…
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at The Beverly Hills Hotel
Responded Jul 26, 2023
Dear Ms. Mattei, Thank you very much for taking the time to share your feedback regarding your stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay. We look forward to welcoming you back to The Beverly Hills Hotel in the near future! Warmest Regards, John Scanlon General Manager The Beverly Hills Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing hotel in the heart of Beverly Hills. Stayed in August 2022. Experience was superb from check in to check out. Staff went above and beyond for any request whatsoever. Rooms very high quality and spotlessly clean. Pool beautiful as is the rest of the grounds. Polo Lounge also a great place to eat and have a few drinks. Likely to see a celeb or two here. Town car service is also excellent and complimentary to guests. Pool and breakfast was also amazing. Only issue was that I was charged the next guest to stay in our rooms expenses by accident a few days after check out. Whilst this was immediately fixed when I contacted the hotel, as I am from overseas I still had the pay the international transaction fee costs on my credit card which was a bit disappointing. In summary - looking forward to my next visit! You can’t beat the Beverly Hills! It’s the best. …
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Date of stay: July 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Scanlon, General Manager at The Beverly Hills Hotel
Responded Jun 12, 2023
Dear ChrismU4146VP, Thank you so much for your incredible five-star review of The Beverly Hills Hotel! We are delighted to hear that you had a wonderful experience with us. We sincerely appreciate your patronage and hope to have the pleasure of welcoming you back soon for another delightful experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in a garden bungalow suite for two nights and thoroughly enjoyed our stay! We dined in the Polo Lounge for dinner one night too and enjoyed the experience. The staff really made our stay, everyone was so friendly and welcoming, they were happy to engage and have a proper conversation vs. the interaction you sometimes get with people who are told to engage guests, so we loved that!
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Visit before the Dior pop-up disappears!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Scanlon, General Manager at The Beverly Hills Hotel
Responded Jun 7, 2023
Dear pne1888, Thank you for taking the time to share your wonderful experience of staying at the 'Pink Palace.' We greatly appreciate your positive feedback and are delighted to hear that your stay was nothing short of perfect. I'm delighted to know that our friendly staff made you feel welcome from the moment you arrived. We are thrilled that you felt valued and well taken care of during your time with us. It is our utmost pleasure to have been a part of your memorable experience. We look forward to welcoming you back in the future for another exceptional stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Beverly Hills area.
PRICE RANGE
$1,232 - $1,511 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the hotel beverly hills, beverly hills hotel, the beverly hills
LOCATION
United StatesCaliforniaBeverly HillsBeverly Hills
NUMBER OF ROOMS
210
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Claim Your ListingTHE BEVERLY HILLS HOTEL - Updated 2023 Prices & Reviews (CA)
Frequently Asked Questions about The Beverly Hills Hotel
What are some of the property amenities at The Beverly Hills Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Beverly Hills Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Beverly Hills Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Beverly Hills Hotel?
Yes, valet parking is available to guests.
Are there opportunities to exercise at The Beverly Hills Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Beverly Hills Hotel have airport transportation?
Yes, The Beverly Hills Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Beverly Hills Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Beverly Hills Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Beverly Hills Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Beverly Hills Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Is The Beverly Hills Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.