Just finished a two day stay in Beverley Hills at L’Ermitage. This place is up there with the very best. The staff are top quality - smart, efficient, friendly and helpful. The property is perfectly placed for the local attractions and the suites are sensational, with fully equipped bathroom, dressing area and lounge/bedroom. Great bar area and smart, comfortable reception area. The hotel has a very useful complementary town car service that operates for rides within a couple of miles of the hotel. The drivers, Sacha and David were great guides and a lot of fun. L’Ermitage is expensive, but worth it. I’d definitely stay there again for any visit to LA.
Large and perfectly designed rooms, lovely rooftop pool, and by far the best staff of any hotel in Los Angeles. This is truly a world class hotel on par with the best in Europe and Asia. There are plenty of hotels with great facilities and amenities, but very few with the type of exceptional and thoughtful service as L'Ermitage.
What a wonderful stay! Everyone was just so lovely and welcoming. Room was spacious and comfortable. It was also very quiet despite facing out into the road. We took advantage of our American Express Platinum Card perks and ate breakfast every morning in the hotel. We also enjoyed the location and walked to Rodeo Drive and around The Golden Triangle. Lots of restaurants within walking distance too. Would definitely recommend.
Always a pleasure staying at L’Ermitage, this was our 5 time returning to the hotel. The staff are just simply amazing. Nothing is never too much and they make you feel so welcomed. Hotel is always so clean and fresh and the interior is amazing as are the rooms. Can’t wait to come back.
Absolutely amazing stay. Sooo wonderful. Customer service is unmatched. We stayed here for the first time and couldn’t have picked a better place. Location is perfect and facility is lovely boutique style with 5+ star service
From start to finish, my stay was incredible. The staff was impeccable. Every single person I interacted with was completely professional and completely accommodating. The room was clean and in great condition, the food at the restaurant was of high quality, presented beautifully, and tasted absolutely amazing. I truly have nothing negative to say. I will 100% be staying here again next time I'm in the area and hopefully for a longer stay. I get nervous saying things like this, but this may be the best stay I've ever had at a hotel!
Very clean & spacious room with well decorate and good quality over all, staff is very friendly and professional and very helpful, fitness well equipment and good quality , and special like the chat with outside service staff always make you feel special
Beautiful property, great service. We really enjoyed our stay. Staff was welcoming, attentive and had a positive attitude. They were quick and very accommodating. although our room was not ready when we arrived at 2:45pm despite advance notice. Room service was disappointing because our food came quickly but was warm not all or fresh. $24 for truffle fries and they were not hot and had very little truffles.
L’Ermitage Beverly Hills is one of the best hotels I’ve been to in LA area. Everything is perfect. The room is rather spacious and comfortable. The staff are wonderful, and they tried to fulfill all my needs.
Our stay was nothing short of amazing. The staff was knowledgeable and very friendly. They went out of their way to make our stay enjoyable. Room service was great. The room was elegant and we were treated like royalty.