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Sonder l The Crescent

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403 N Crescent Dr, Beverly Hills, CA 90210-4815
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (188)
Room & Suite (156)
Dining (67)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 05/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sonder l The Crescent
Updated 05/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 16 hotels in Beverly Hills
Location
Cleanliness
Service
Value
Travelers' Choice
Just steps away from Rodeo Drive, The Crescent is a historic oasis nestled amongst high-end dining, luxury retailers, and breathtaking green spaces. Originally built in 1927, this building artistically blends art deco architecture with new-age contemporary design. The restaurant offers a complete breakfast and dinner menu ranging from small bites, entrees, desserts, and selections of cheeses. Should hunger strike, the hotel provides a handpicked menu for room service from 8 am – 9 pm. Monthly and seasonal dinner specialties are popular with locals and the relaxed bar setting serves classic cocktails, craft beers, and small production wines. An indoor and outdoor fireplace in the lounge and palm lined terrace sets an ambience where guests and locals alike mingle.
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Property amenities
Valet parking
Paid private parking nearby
Wifi
Bar / lounge
Restaurant
Concierge
Non-smoking hotel
Express check-in / check-out
Breakfast available
Happy hour
Outdoor fireplace
Shared lounge / TV area
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Room features
Air conditioning
Room service
Telephone
Iron
Private bathrooms
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Charming
Languages Spoken
English, French, Spanish
539Reviews11Q+A92Room tips
Traveler rating
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Popular mentions
Pathfinder6352 wrote a review Jun 2021
1 contribution
I used to stay at this hotel and loved it but now that Sonder has taken over, it’s pathetic. If you’re reading good reviews it’s from the earlier days. SONDER is a “no service” hotel. You have no way to call the desk, No phone service at the desk, you have no phone in the room for emergencies or to request towels or anything, no television, unless you bring apps on your phone. Ridiculous! I didn’t rent a room, I was supposed to have service at a hotel. Awful, don’t stay there. Expensive and zero service. It’s a bring your own phone, bring your own TV, bring your own maid service… Hotel. Absurd!
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Date of stay: June 2021Trip type: Traveled solo
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Response from Sonder Team, Marketing at Sonder l The Crescent
Responded 3 weeks ago
We're so sorry to hear your stay did not meet expectations. Customer service is one of our main values and this is not the experience we wanted you to have. Please reach out to us so our virtual concierge can provide you any additional towels, cleanings, or anything else you may need to ensure a more comfortable stay. We're here for you 24/7 via text, phone, and email. Although we do not offer cable, we would be happy to assist you with your Chromecast streaming. If you choose to stay with us again, we love to make it up to you.
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Aashish M wrote a review May 2021
New York City, New York4 contributions1 helpful vote
Terrible! Terrible! Terrible! Stay away from this hotel. Don’t fall in the trap of lifestyle images that you see here on Google/Expedia or on hotel’s own website. There is nothing to be liked about this hotel other than the upscale location of Beverly Hills. Basic amenities that one expects in a hotel room is not available for instance shower caps or sanitary bags. If you go to front desk & ask for it - you will hear “oh sorry we don’t actually offer that but there is a rite aid just around the corner”. Be prepare to clean your room & make beds however long your stay is or you can pay $35 each day of your stay for room cleaning service. Even roadside motels would offer free room cleaning service everyday (upon request due to COVID restrictions) Room sizes are so small that you feel like you are living in a prison cell not in a hotel room. If free parking is included in your package then you are at the mersey of valet service guy to get you in-out of the garage. If you want valet guy to park your car then be prepare to pay him $30 + tip. We stayed here for 3 nights & it was not at all a great experience. Will never ever stay here again or recommend anyone either.
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
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Megan H wrote a review Mar 2021
Nantes, France1 contribution4 helpful votes
This was by far the worst experience I have ever had on vacation. When I arrived, the hotel did not have my reservation and I spent 8 hours on the phone with customer service with nowhere to check in. The hotel would not honour my Expedia deal on arrival, and forced me to pay them before being refunded for my Expedia deal. There was a shooting at the restaurant next to the hotel the first night of my stay which none of the hotel staff informed me of. Nobody took out the trash, or provided fresh towels or toiletries.
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Date of stay: March 2021Trip type: Traveled as a couple
4 Helpful votes
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jp0wellrn wrote a review Dec 2020
1 contribution
The Crescent Hotel is in a great location. The staff is friendly and helpful. My room was very comfortable and clean. The hotel is in walking distance to all of the great shops and restaurants in the area. I felt safe the entire time I stayed at the hotel. I look forward to staying at the Crescent Hotel in the future.
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Review collected in partnership with this hotel
Date of stay: December 2020
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cabotizz wrote a review Dec 2020
Elk Grove, California1 contribution
After 2 stays in a month, I feel they do their best to make their guests feel at home. Everyone is so nice, pleasant and helpful. While most everything is shut down during covid, they still offer happy hour and breakfast, you just have to have it brought to your room since they're not allowed to have the restaurant or bar open.
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Review collected in partnership with this hotel
Date of stay: December 2020
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PRICE RANGE
$162 - $328 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the crescent hotel beverly hills, crescent hotel beverly hills, crescent beverly hills
FORMERLY KNOWN AS
The Crescent
LOCATION
United StatesCaliforniaBeverly HillsBeverly Hills
NUMBER OF ROOMS
34
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Frequently Asked Questions about Sonder l The Crescent
Which popular attractions are close to Sonder l The Crescent?
Nearby attractions include Two Rodeo Drive (0.2 miles), Rodeo Drive (0.2 miles), and Beverly Gardens Park (0.1 miles).
What are some of the property amenities at Sonder l The Crescent?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and room service.
What food & drink options are available at Sonder l The Crescent?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sonder l The Crescent?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Sonder l The Crescent?
Conveniently located restaurants include Spago Beverly Hills, Il Pastaio, and Mastro's Steakhouse.
Is Sonder l The Crescent located near the city center?
Yes, it is 0.2 miles away from the center of Beverly Hills.
Which languages are spoken by the staff at Sonder l The Crescent?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Sonder l The Crescent?
Many travelers enjoy visiting Greystone Mansion and Park (1.5 miles), TCL Chinese Theatres (4.0 miles), and Virginia Robinson Gardens (1.4 miles).