We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Claremont is authentic. It’s understated luxury and elegance, combined with modern technology and classic values. The hotel is a shining example of traditional exceptional hospitality with a contemporary flair. The staff and service was impeccable and the food was exquisite. I felt like I was...More
The top hat wearing doorman tells you this is a special classic place. The lobby area is beautifully appointed. The lobby bar has photos of Sir Edmund Hillary inside and that beautiful view outside. Our room had been updated and was lovely. Historic photos are...More
Response from Peter H, Quality Manager at Claremont Club & Spa, A Fairmont HotelResponded 4 weeks ago
We are truly grateful for your choosing to stay with us and taking the time to provide such valuable feedback. It is will be my pleasure to share this sentiment with our team so that we can celebrate accordingly! It would be an...More
Great stay, attentive staff, facilities - pool and fitness center top notch. Little details keep from being perfect stay: 1) broken security chain on door of room 2) electronic lock in room would not lock. Despite assurance from front desk that they would come to...More
Review collected in partnership with fairmont.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
We were in Oakland for a concert, and decided to stay at the Claremont. What a lovely, classic old hotel. It’s is beautiful inside. We spent time in the bar looking out the glass doors towards the ocean (with San Francisco is the distance) the...More
Had high hopes with those rather suspect high reviews. Not sure where to begin, but actually I’m looking forward to the end. CHECKOUT. Very old. Musty smell. Dirty lobby, literred stairways. Outdated room decor. Top that off with very unsophisticated staff from front desk, dining...More
Thank Ryan S
Response from Peter H, Quality Manager at Claremont Club & Spa, A Fairmont HotelResponded yesterday
Dear Ryan S,
Thank you for taking the time to share this feedback. We are truly sorry your experience has been so disappointing and we are following up internally regarding the concerns you have noted. These inconsistencies are certainly contrary to the outstanding experience we...More
Thank you for asking this excellent questions.The Club facilities, which includes the pool, fitness area and great selection of fitness classes, are included for all registered guests who are staying at the hotel. We do not... More
Thank you for asking this excellent questions.The Club facilities, which includes the pool, fitness area and great selection of fitness classes, are included for all registered guests who are staying at the hotel. We do not currently offer a day use option, in order to best ensure the comfort and satisfaction of our guests. These amenities can be quite popular as you might imagine! Please note, the Spa facilities do have their own whirlpool as part of its amenity offerings and if you are a patron of this area you will have a great deal of options in order to ensure your comfort.