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Hotel Shattuck Plaza

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Hotel Shattuck Plaza
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1,057 Reviews from our TripAdvisor Community

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Showing 1,019: English reviews
Washington, District of Columbia, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 13, 2014

I was awakened at 6 am by what sounded like cattle running -- nonstop! After being totally baffled, I realized my room was next to the gym and the sound was someone pounding on the treadmill. So now I having a pounding headache. When I called guest services to complain, I was told "Some people are more sensitive than others."... More 

Helpful?
3 Thank Susan K
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review

Dear Susan K, Thank you taking the time to tell us about your recent experience. We apologize that your stay did not meet your expectations. I understand from our reservations notes that we did work to resolve the issue that morning and am disappointed that it did not meet your satisfaction. I welcome the opportunity to speak with you further... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 6, 2014

As a refugee from a major chain in Emeryville, the staff welcomed me for my five-night stay at 9:00 AM with a latte, luggage storage, and the assignment of an excellent room. Each evening, the concierge provided thoughtful and accurate dinner recommendations. The hotel bar staff was extremely knowledgeable about the components of their fine cocktails, such that, we will... More 

Helpful?
Thank Joan J
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review

Dear Joan J, Thank you for the great review earlier this month. We are excited to know that you'll be coming back frequently to see you a Daughter compete. Go Bears! Next time you are in, be sure to ask our team about our house made shrubs for our cocktails. Greg Greg Mauldin General Manager More 

Brooklyn, New York
Level Contributor
65 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed August 2, 2014

... It would look like this! The modern decor was a selling feature, as is it's location next to the BART & downtown Berkeley, great service, and a Keurig coffee maker & iPod Dock stereo in the room. Down sides are all the bums lurking directly outside, parking not included or attached (though pretty close, $15/day), and breakfast being a... More 

Helpful?
Thank citymusiclover
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review

Dear citymusiclover, Thank you for one of the most eye catching titles for a review and we are thrilled that the lobby décor resonated with you. Besides our convenient location to BART and UC Berkeley, we also have passes for guests to use the YMCA across the street, which is a one of the best in California. We hope to... More 

Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 1, 2014

We enjoyed a wonderful stay at this hotel. The location was great and the bar bites and breakfast were all delicious. Our stay started off rocky with our flat screen TV not working, but a call in to housekeeping brought a maintenance guy to our room right away. He could not get it to work, so we were given a... More 

Helpful?
1 Thank StephanieWagner2014
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review

Dear StepahnieWagner 2014, Thank you for your recent post about your experience at our hotel and restaurant, Thank you for mentioning how the team made a positive experience during your stay. I apologize that the TV didn't work in your first room, but glad the team was able to provide you an alternate room, so quickly. May all your travels... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 31, 2014

Enjoyed our stay in this centrally located hotel. The hotel itself has recently been remodelled, and the decor is contemporary and classic......very fun. The location is central and a short walk to the UC Berkely campus. We took the Bart in from the airport, and found the hotel one block away from the train stop. We were on the back... More 

Helpful?
1 Thank LaFollette
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review

Dear LaFollette, We are glad that you had a pleasant stay with us and found our décor and location fun and convenient. I regret that you felt the mattress was not up to par, if you want to email me to let me know what room you were in, I’d be happy to have the team check it out. You... More 

Boston, Massachusetts
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 30, 2014

We made a reservation months ago because we were going to a friend's wedding in Berkeley and would spend three nights at the hotel. We received a confirmation that we took with us. Our mistake was not to confirm the room the week before because our reservation did not exist when we arrived. I think that because of the Madrid... More 

Helpful?
Thank 218mtk
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review

Dear 218mtk, I am glad we were able to accommodate you and I will follow up with the team as to your missing reservation. I highly recommend calling to confirm in advance and practice this myself when I travel. I have asked our IT manager to look into why you had internet difficulties as we have a robust system and... More 

Los Angeles, California
2 reviews
3 of 5 stars Reviewed July 28, 2014

After reading the reviews I was excited to stay at this hotel. Yeah the location is fabulous because it's so close to bart. But I was disappointed with the service. I think one of the nicest things about staying at a hotel is feeling welcomed. That happens with good customer service. Not to say that the hotel staff was rude,... More 

Helpful?
Thank sarasays2
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review

Sarasays2, Thank you for taking the time to share about your experience at the hotel. I am disappointed that we fell short your expectations. I promise you that your experience is not what we expect of ourselves and we will address this with the team. Please do not hesitate to contact me prior to your next stay. Best regards, Greg... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 28, 2014

Stayed here with my wife for two days in July. Right at Allston and Shattuck a few blocks from the university and walking distance to great restaurants, bookstores and drenched in Berkely vibe. The room was on the smallish side, but recently redone and very comfortable and quiet. (I requested a quiet room on an upper floor and got one... More 

Helpful?
Thank Jeff S
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review

Jeff S, Thank you for your recent review. We are excited to see that we helped make your stay remarkable. Thank you for posting about a few of the great places to visit in downtown and how knowledgable the team is. Best, Greg Greg Mauldin | General Manager Hotel Shattuck Plaza | FIVE, Restaurant & Bar More 

Kristianstad, Skåne Län, Sweden
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 27, 2014

Yes, it is close to the BART, but if you come to explore SF, my advise is - stay in SF. Downtown Berkeley is inundated with homeless people, the service at the hotel is half hearted, the breakfast and dinner is too expensive. The hotel promises more than it can deliver, it is hip, fun and flashy and then there... More 

Helpful?
1 Thank Anna N
A TripAdvisor Member
4 of 5 stars Reviewed July 25, 2014 via mobile

Great location. The hotel had recently been restored and it is a mixture of hip and historic. It's a boutique hotel that has some size to it. We found it comfortable, the staff very helpful. The bathrooms don't have any counter space, as one reviewer mentioned, but there is a HUGE mirror in the room with plenty of space. I... More 

Helpful?
Thank A TripAdvisor Member
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review

Thank you for your recent post on Trip Advisor. We value feedback, whether in person or online as it helps us know what we are doing well and what we can improve on. We poetically enjoy learning of how friendly and helpful our team is. Best regards, Greg Greg Mauldin | General Manager Hotel Shattuck Plaza | FIVE, Restaurant &... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Shattuck Plaza reopened in June 2009 as the jewel of downtown Berkeley, California. After a multimillion dollar renovation which combined the building’s historic charm with modern technologies and amenities, this landmark, boutique hotel provides an upscale haven for business or leisure travelers. Located two blocks from the UC Berkeley campus and next to the Berkeley BART station, the hotel is perfectly positioned for guests visiting the San Francisco Bay Area. ... more   less 

Additional Information about Hotel Shattuck Plaza

Address: 2086 Allston Way, Berkeley, CA 94704-1430
Location: United States > California > Berkeley
Price Range: $210 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Shattuck Plaza 4*
Number of rooms: 199
Reservation Options:
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Also Known As:
Shattuck Plaza Hotel
Shattuck Plaza Berkeley
Hotel Style:
#1 Business Hotel in Berkeley
#1 Green Hotel in Berkeley
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