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Courtyard by Marriott Sochi Krasnaya Polyana

Traveler (337)
Room & Suite (160)
Dining (26)

About

#5 of 40 hotels in Esto-Sadok
Location
Cleanliness
Service
Value
Courtyard by Marriott Sochi Krasnaya Polyana sits surrounded by the marvelous landscape of the Caucasus Mountains in the middle of the Gorky Gorod all-season resort. We offer exceptional service and modern accommodations for business and leisure travel.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Free internet
Wifi
Public wifi
Internet
Bar / lounge
Restaurant
Breakfast buffet
Shuttle bus service
Banquet room
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Centrally Located

Location

Full view
89Good for walkers
Grade: 89 out of 100
42Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
252Reviews
6Q+A
2Room tips
Traveler rating
  • 152
  • 63
  • 29
  • 3
  • 5
Time of year
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Popular mentions
Good location, good service, good price and VERY slowly elevators )) Been there in mid July - low season for that place and the price was realy cheap. Poor and cold (all the dishes) breakfast, but with so low price - a was not surprised, so prefer to take breakfast in the nearest backery.
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Response from InterstateSochi, night manager at Courtyard by Marriott Sochi Krasnaya Polyana
Responded 5 days ago
Dear Guest! Thank you for choosing Courtyard by Marriott Sochi Krasnaya Polyana and time spent writing a review of your stay. I'm glad that you have positive overall impression about the hotel. Each guest feedback for us really contributes to our development and valuable feedback allows us to eliminate the emerging shortcomings to improve service. Your comments concerning breakfast will be transfered to restaurant manager for improving these minuses. But we hope that you will visit again our Hotel. Best Regards, Vinshu Vladislava, night manager, Courtyard by Marriott Sochi Krasnaya Polyana.
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So we re staying here for 3 nights . The hotel is nice clean , very small lobby , dinning hall and gym . But rooms are clean , halls are clean and fresh . Staff is friendly . This hotel has a good locations next to the lifts and has all you need for a comfortable stay . I want to try this property during ski season and see how it works with skis and logistics to and from the slopes . But very good and comfortable for the short summer stay when you want to get away from the sun and heat .
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Response from InterstateSochi, night manager at Courtyard by Marriott Sochi Krasnaya Polyana
Responded 1 week ago
Dear Alex_leonov! Thank you that among all the hotels you chose Courtyard by Marriott Sochi Krasnaya Polyana and for the time you spent writing a review. We are really glad that you appriciate our hotel only from positive sides. We always strive to ensure the stay of our guests was comfortable and consistent, and also anticipated the expectations of the guest. Our team will be glad to welcome you again. Best Regards, Vinshu Vladislava, night manager, Courtyard by Marriott Sochi Krasnaya Polyana.
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I stayed in this hotel for NY holidays and the cost was over too much for its quality. Hotel is definitely good and I have nothing to complain about. However I expect more for this price, at least bits of luxury and extra care, this is only reason for 4* not 5*. The room was spacious and had two beds, both comfortable for 2 people. We stayed with the child and did not need extra bed. Bath, shower, cleaning service was great. Breakfast is simple, very much Russian style, but assortment was OK. We also used ski storage and sauna. Sauna was superb with seating area and shower. However if you need a gym, it is super tiny and has very few items in it. Ski storage room has no lockers, it was totally occupied during NY holidays.
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Response from InterstateSochi, night manager at Courtyard by Marriott Sochi Krasnaya Polyana
Responded Apr 28, 2019
Dear Guest! Thank you for choosing Courtyard by Marriott Sochi Krasnaya Polyana hotel and time spent on feedback. Thank you for appreciating the rooms and housukeeping service.We sincerely apologize for the inconvenience that was brought to you. Each guest feedback for us really contributes to our development and valuable feedback allows us to eliminate the emerging shortcomings to improve hotel and services. Your wishes will be conveyed to the management for further consideration. Our team will be glad to welcome you again. Best Regards, Vinshu Vlada, night manager, Courtyard by Marriott Sochi Krasnaya Polyana.
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We stayed at this property for three nights. Location is good, close to the lift. The place became Marriott a month ago. So everybody was trying hard but still hiccups here and there. The major area for improvement is reception. Guys didn't know Marriott standards and was not aware about Marriott Rewards program details. Breakfast had a nice variety. Guys were doing a great job. We had few meals a la carte for lunch and it was good. Pricewise was also reasonable especially given pricing policy in the village. Overall, we liked the place. Eventually, it will get there. We will be back.
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Response from InterstateSochi, ночной аудитор at Courtyard by Marriott Sochi Krasnaya Polyana
Responded Apr 23, 2019
Dear Guest, we want to thank you for choosing Courtyard by Marriott Sochi Krasnaya Polyana. It was a great pleasure to welcome you here! We also appreciate that you leave us a comment. Our team closely follow for Guest's opinion because it gives us the opportunity to learn more about the level of satisfaction. We were pleased to learn that you really liked the breakfast at Base Café. Your comment about Marriott Rewards program was forwarded to Front office Manager. We will take a closer look and fix this issue. Our team will be really happy to welcome you again. In case, if you will have special request or you will want to learn more about activities at the hotel, we are always at your service. Best regards, Vinshu Vlada, night auitor, Courtyard by Marriott Sochi Krasnaya Polyana.
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The outside of the hotel is beautiful. The inside is very basic. Don't expect many bells and whistles. Breakfast was okay. Housekeeping was mediocre. There is no room service or really very little service. The weirdest part is that they charged me $50 because I have red hair dye and it kept bleeding on the towels. I have stayed at TONS of hotels and NEVER been charged for that. IF you can't bleach the towels you shouldn't get white towels. The good part of the hotel was the location to the lift.
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Response from InterstateSochi, Администратор at Courtyard by Marriott Sochi Krasnaya Polyana
Responded Sep 20, 2018
Dear Guest, Thank you very much for your review about your stay in the hotel "Gorki Plaza". We are happy to know that you enjoy a location of our hotel. We are very upset that you faced with a lot of inconvenience due your stay. Towels were not subjest to futher use, because of this we charged money for damage of property. If you come to our hotel again we will try to do our best to make your stay more comfortable. We hope that you will give us one more chance! With best regards, Kristina Farkova, FO supervisor
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PRICE RANGE
$44 - $139 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Gorki Plaza Hotel
LOCATION
RussiaSouthern DistrictKrasnodar KraiGreater SochiSochiAdler DistrictEsto-Sadok
NUMBER OF ROOMS
202
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