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Courtyard by Marriott Sochi Krasnaya Polyana

Traveler (334)
Room & Suite (160)
Dining (26)

About

#5 of 38 hotels in Esto-Sadok
Location
Cleanliness
Service
Value
Courtyard by Marriott Sochi Krasnaya Polyana sits surrounded by the marvelous landscape of the Caucasus Mountains in the middle of the Gorky Gorod all-season resort. We offer exceptional service and modern accommodations for business and leisure travel.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Free parking
Restaurant
Bar/Lounge
Breakfast included
Airport transportation
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located

Location

Full view
89Good for walkers
Grade: 89 out of 100
41Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
248Reviews
6Q+A
2Room tips
Traveler rating
  • 151
  • 60
  • 29
  • 3
  • 5
Time of year
Traveler type
Language
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Popular mentions
I stayed in this hotel for NY holidays and the cost was over too much for its quality. Hotel is definitely good and I have nothing to complain about. However I expect more for this price, at least bits of luxury and extra care, this is only reason for 4* not 5*. The room was
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Response from InterstateSochi, night manager at Courtyard by Marriott Sochi Krasnaya Polyana
Responded Apr 28, 2019
Dear Guest! Thank you for choosing Courtyard by Marriott Sochi Krasnaya Polyana hotel and time spent on feedback. Thank you for appreciating the rooms and housukeeping service.We sincerely apologize for the inconvenience that was brought to you. Each guest feedback for us really contributes to our development and valuable feedback allows us to eliminate the emerging shortcomings to improve hotel and services. Your wishes will be conveyed to the management for further consideration. Our team will be glad to welcome you again. Best Regards, Vinshu Vlada, night manager, Courtyard by Marriott Sochi Krasnaya Polyana.
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We stayed at this property for three nights. Location is good, close to the lift. The place became Marriott a month ago. So everybody was trying hard but still hiccups here and there. The major area for improvement is reception. Guys didn't know Marriott standards and was not
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Response from InterstateSochi, ночной аудитор at Courtyard by Marriott Sochi Krasnaya Polyana
Responded Apr 23, 2019
Dear Guest, we want to thank you for choosing Courtyard by Marriott Sochi Krasnaya Polyana. It was a great pleasure to welcome you here! We also appreciate that you leave us a comment. Our team closely follow for Guest's opinion because it gives us the opportunity to learn more about the level of satisfaction. We were pleased to learn that you really liked the breakfast at Base Café. Your comment about Marriott Rewards program was forwarded to Front office Manager. We will take a closer look and fix this issue. Our team will be really happy to welcome you again. In case, if you will have special request or you will want to learn more about activities at the hotel, we are always at your service. Best regards, Vinshu Vlada, night auitor, Courtyard by Marriott Sochi Krasnaya Polyana.
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The outside of the hotel is beautiful. The inside is very basic. Don't expect many bells and whistles. Breakfast was okay. Housekeeping was mediocre. There is no room service or really very little service. The weirdest part is that they charged me $50 because I have red
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Response from InterstateSochi, Администратор at Courtyard by Marriott Sochi Krasnaya Polyana
Responded Sep 20, 2018
Dear Guest, Thank you very much for your review about your stay in the hotel "Gorki Plaza". We are happy to know that you enjoy a location of our hotel. We are very upset that you faced with a lot of inconvenience due your stay. Towels were not subjest to futher use, because of this we charged money for damage of property. If you come to our hotel again we will try to do our best to make your stay more comfortable. We hope that you will give us one more chance! With best regards, Kristina Farkova, FO supervisor
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We are staying here as a family right now, and I have to say the rooms are clean,good atmosphere, however breakfast is very poor to my surprise. Do not expect full baffet breakfast,very limited choice, and very small amount on the plates, you cannot take as much as you want as
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Response from InterstateSochi, Менеджер по обслуживанию клиентов at Courtyard by Marriott Sochi Krasnaya Polyana
Responded Sep 17, 2018
Dear Guests, Thank you very much for choosing of our hotel for your summer vacation in Sochi! We sincerely apologize if we could not meet your expectation from breakfast.This comment surprised and upset us, since most guests often talk about the variety of our breakfast. May be in your next time you will change your mind and we try do everything for your best stay experience in Gorki Plaza Hotel! We are waiting for you again. With best regards, Duty Manager Kseniia Dembe
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We started our World Cup trip with a few days in the mountains to relax before the matches. Overall a very nice stay. Room was a nice size. The bed was comfortable. The AC unit got to 16C, so that was nice as it was quite warm. Check-in was pretty easy as the desk crew spoke
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Response from InterstateSochi, Администратор at Courtyard by Marriott Sochi Krasnaya Polyana
Responded Mar 28, 2019
Dear Chris B! Thank you that among all the hotels you chose COURTYARD and for the time you spent writing a review. We always strive to ensure the stay of our guests was comfortable and consistent, and also anticipated the expectations of the guest. Our team will be glad to welcome you again. Best Regards, Courtyard team!
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PRICE RANGE
$48 - $162 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Gorki Plaza Hotel
LOCATION
RussiaSouthern DistrictKrasnodar KraiGreater SochiSochiAdler DistrictEsto-Sadok
NUMBER OF ROOMS
202
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