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Hotel Riu Montego Bay

07/02/2017 07/03/2017
1 room 2 adults 0 children
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Hotel Riu Montego Bay
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5,912 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

Our holiday to Jamaica was stunning. The people were so very warm and welcoming. The hotel was gorgeous. A little outdated but had absolutely everything you needed. The food was delicious and we never got bored of it. We stayed for 2weeks. Ricks cafe was a worthwhile excursion. If you like jumping Off cliffs or watching others. This seemed relatively...

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1Thank Sarah E
Reviewed yesterday NEWvia mobile

Just stayed at this hotel for a week and loved every second of it! It's so clean, the staff bend over backwards to make sure you are happy. We spent most days on the beach and never ever had trouble getting a sunbed, and the jerk chicken on the beach is fab! The entertainment staff walk round and chat to...

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3Thank Mannemmy
Toronto, Canada
Reviewed yesterday NEW

My wife and I spent 10 days at the Riu Montego Bay in February/March of 2017. I must say it was one of the best trips we've taken, and we've been to may islands in the Carribean. the hotel staff was awesome as was the food and the atmosphere. The only downfall, and it was minor, was every once in...

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1Thank 890randyr
Kitchener, Canada
Reviewed 2 days ago NEW

This RIU has it all: good size and very clean rooms, excellent food in the buffet and a-la-carte restaurants, pools and beach have chairs in the sun or in the shade at any time. The food is amazing.... both the variety and the quality. The jerk chicken is a must try... but also are the oxtail stew, or the daily...

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2Thank Ladislau P
Nottingham, United Kingdom
Reviewed 2 days ago NEWvia mobile

Hotel is nice with a good layout, beach ok but could do with toilets/beach bar at far end. What let it down for us was the staff. Approaching the bar & ordering a drink was at times like being served by 'Kiosk Keith' on 'I'm a Celeb...'.no smile, no conversation. If they'd have had shutters on the bars they probably...

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2Thank niveafactor30
Harrisonburg, Virginia
Reviewed 2 days ago NEW

This hotel was pitiful. When we arrived on Sunday afternoon - the buffet looked like a pig trough. It was disgusting. The rooms are outdated and smelled of mold. This hotel hasn't been updated in MANY years. The toilets in the rooms or public areas are constantly overflowing. We had men trying to sell us drugs (weed and cocaine) on...

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1Thank cghess
Reviewed 2 days ago NEW

Staff here were amazing! They went above and beyond to make you happy. Upon checking in, I was upgraded to an oceanview suite! Beautiful room, however it was overcome with the smell of mold and mildew................... It became worse when the air conditioner was on, Also the light above my tub fell off of the ceiling into the tub and...

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Thank Shana D
Toronto, Canada
Reviewed 3 days ago NEWvia mobile

Having stayed in Rius in the past and having fantastic experiences we opted to celebrate our engagement with our family in the Riu Montego Bay. We have been sorely disappointed. If you haven't booked yet please do to spare yourself the trouble. The beach and view from the beach were the biggest dissapointment and the deal breaker for us. Dont...

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3Thank Emilia P
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Montego Bay, responded to this review

Dear guest, Thank you for your loyalty to RIU Hotels & Resorts and for taking the time to give us your constructive and valued feedback. We regret to read that your first impression of the resort has not lived up to your expectations. We encourage guests that are still at the hotel to contact our Front Desk staff in order...

London
Reviewed 4 days ago NEW

Just returned from a two week break from this hotel. It was good value for money. The food was excellent and good choices every day. What really makes this hotel is the staff, most of all the entertainment crew who delivered every night. Big shout out to Sunshine,Zoey ,Cupcake and Fire. But all the entertainment crew were great. All staff...

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2Thank chambers965
West Yorkshire england
Reviewed 4 days ago NEW

Went beginning of May for 12 nights. Can say this was a very good hotel. Ok rooms very dated but kept clean and plenty of clean towels, toiletries etc. Hotel food in buffett absolutely exccellent choice. I am a very fussy eater but could find something each time I went to eat. Staff wonderful no complaints. Couldnt get to eat...

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Helpful?
2Thank moondust203
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07/02/2017 07/03/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Spa
  • Free Internet
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
* Opening September 2008 * Located in Montego Bay, on Jamaica's northwest coast * On the beachfront * Complimentary sun loungers on the beach * 2-story main building and 3-story and 4-story annexes * Surrounded by 40,000 m2 / 47,840 sq. yards of lush gardens * 4.5 km / 2.8 miles from Montego Bay * 350 m / 114.8 ft from various shops * 2,7 km / 1.7 miles from Montego Bay airport * Credit cards accepted: MasterCard, Visa ... more   less 

Additional Information about Hotel Riu Montego Bay

Address: Mahoe Bay. Rose Hall - Ironshore P.O. | Montego Bay, Ironshore, Montego Bay, Jamaica
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay > Ironshore
Price Range: $204 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Montego Bay 3.5*
Number of rooms: 681
Reservation Options:
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Also Known As:
Riu Montego Bay Resort
Riu Hotel Montego Bay
Hotel Riu Montego Bay Ironshore, Jamaica
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Montego Bay staff and other travelers.
670 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“upgrade to a sea view if you can afford it less noisy.”
moondust203, 4 days ago | Read review
“Suites are good”
Enfieldmiss, 5 days ago | Read review
“Book ocean view rooms.”
manty2017, 5 days ago | Read review
“ask for a sea view, we were in block 5 and very close to the sea”
Anthonyd440, 1 week ago | Read review
“Sea View room is probably the only room I would recommend, and it is at the quieter end of the hotel”
StephanieBeasley68, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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