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Best Western Plus Heritage Inn

381 reviews
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Traveler (16)
Room & Suite (10)
Dining (2)
Overview
  • Excellent48%
  • Very good37%
  • Average8%
  • Poor4%
  • Terrible3%
Travelers talk about
“front desk”(57 reviews)
“six flags”(10 reviews)
“breakfast room”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Kitchenette
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Heritage Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (381)Write a Review
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Traveler rating
168
137
29
18
15
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LanguageEnglish
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168
137
29
18
15
Show reviews that mention
All reviewsfront desksix flagsbreakfast roombest westernsnapa valleybay areaclose to downtownhome away from homedecent breakfastgreat place to stayeasy accessyogurtstaff was very friendly and helpfuldowntown beniciafreeway noiserooms were very cleansan francisco
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1 - 5 of 367 reviews
Reviewed 3 days ago

good price for a spacious room (we had a king whirlpool room) and breakfast. staff is friendly. conveniently located near the safeway shopping center which has a Starbucks and awesome nation's giant hamburgers. we could sometimes hear people running around above us. be careful about...More

Thank 833bruceh
Hotel's Favorite
Reviewed 2 weeks ago

The options for affordable, well-located hotels seem to be kind of few and far between in this area. We decided to give this BW Plus a shot, and we very pleased with the stay. The staff was super friendly, the room quite functional. Wi-fi was...More

Thank kcboy
Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 1 week ago

Dear kcboy, We here at the BW Plus Heritage Inn-Benicia take pride in making our guest feel as if they are in the comfort of their own home. To hear that you felt such and beyond gives us more of an incentive to continue forward...More

Reviewed 2 weeks ago

Benicia is centrally located for me when visiting family. Downtown has lots of unique shops / food to stroll around with a waterfront pier. You can visit the local attractions easily due to this location, go and enjoy!More

Review collected in partnership with Best Western
Thank greysonf2018
Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 1 week ago

Dear greysonf2018. Thank you so much for responding providing us with feedback. Your time is valued and we appreciate your choice to stay with us. We were extremely happy to hear that you were satisfied with your stay and hope that you choose to stay...More

Reviewed 3 weeks ago

Location is good, just along the highway. Breakfast was fair for a BW hotel, bed , pillow quality good. The carpet was run down, the smell they use to clean the carpet in the corridor is too strong. We stayed for a night with a...More

Review collected in partnership with Best Western
Thank Cymtl
Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 1 week ago

Dear Cymtl, We thank you kindly for the time you set aside to respond to our surveys. We were concerned to read that you were not completely satisfied with your previous experience due to the cleanliness of your room. We pride ourselves in providing a...More

Reviewed December 11, 2017

a bit off the highways but still fairly easy to find, parking is OK but if you have a large vehicle or RV it might be a bit of an issue.. the grounds were very well maintained as were the common areas. My room was...More

Thank JR M
Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 1 week ago

Dear JR M, We're delighted to hear about your positive experience here at Best Western! We're so proud of the atmosphere we have here at the Best Western as well as the town of Benicia, and knowing you enjoyed it brings a smile to all...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Spa
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Microwave
Things to do
Pool
Hot Tub
Outdoor pool
Spa
Details
Price range
$110 - $163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available
Details
Price range
$110 - $163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available
Add Photo Photos
Traveler (16)
Room & Suite (10)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (45)
Bathroom (1)
Questions & Answers
Ask a question
RDTRPMOM
January 7, 2017|
Answer
Response from Betsi O | Reviewed this property |
I make it a point to stay in smoke free room. My guess would be yes, your also being exposed to second hand smoke.
0
Votes
M D
September 7, 2016|
AnswerShow all 2 answers
Response from serlbauer | Reviewed this property |
I would say the usual. Coffee, tea etc, juices, yogurt, cereal, bagels with various toppings. There are also some cooked options. Sausage, eggs, and a waffles you cook yourself.
1
Vote
ozzielosangeles
August 30, 2016|
Answer
Response from Pauline L | Reviewed this property |
Not sure of the pet policy, sorry.
0
Votes
Room Tips
"Rooms on the south are view rooms."
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"The customer service is so great they will make sure your happy with your room"
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"Request the parking lot side, or you'll hear freeway noise all night."
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"My best suggestion would be to find another hotel in Benicia at which to stay."
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