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    Best Western Plus Heritage Inn

    1955 E 2nd St, Benicia, CA 94510-2201
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    $192
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    Traveler (16)
    Room & Suite (10)
    Dining (2)
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    Overview
    • Excellent47%
    • Very good37%
    • Average8%
    • Poor4%
    • Terrible4%
    Travelers talk about
    “front desk” (52 reviews)
    “six flags” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness center
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Heritage Inn
    Special Offer: BOOK DIRECT AND SAVE
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    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (360)
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    1 - 5 of 347 reviews

    Reviewed 5 days ago

    This was a family trip, and we were able to get adjoining rooms. The rooms were great, the tv and internet worked well. The beds are awesome. The staff are friendly and helpful. The breakfast was extensive and yummy. My only complaint was the noisy...More

    Review collected in partnership with Best Western
    Thank Lydia Z
    Hotel's Favorite
    Reviewed July 31, 2017

    We had our little dog with us so had to sign/acknowledge the pet policy which included no pets on the furniture. That's difficult as our dog is allowed on the furniture at home and sleeps on our beds. But the front desk offered us a...More

    Review collected in partnership with Best Western
    Thank Joan101
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded August 11, 2017

    Dear Joan10, Our staff pride ourselves in the ability to make all of our guests feel welcomed. That includes our furry little friends! We are extremely glad to hear that you were satisfied with your previous experience and we appreciate you sharing what it was...More

    Reviewed 1 week ago

    This is a great hotel for the Benicia area, very reasonably priced, close to town and the freeway. The hotel is in great shape and clean inside and out. The staff is friendly, professional, and provides excellent service. I will be staying here again when...More

    Review collected in partnership with Best Western
    Thank allenb401
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 1 week ago

    Dear allenb401, We truly appreciate the time taken to leave such a kind review. It is our goal to maintain the cleanliness of our hotel as well as providing excellent customer service to our guests. Given our location we are a prime spot for travelers,...More

    Reviewed 3 weeks ago

    staff was exceptionally helpful, room met expectations, reasonable good breakfast items (including hot dishes). Pool was too cold to use, even on very hot summer day, otherwise great experience. Was upgraded to mini suite, enjoyed the jacuzzi tub but found the mini kitchen with two...More

    Review collected in partnership with Best Western
    Thank jancX4942UU
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 1 week ago

    Dear jancX4942UU, We thank you kindly for providing your feedback. All feedback is greatly appreciated as we us it as a tool to help better improve our services. We aim to provide each guests with superior customer service to ensure their stay with us is...More

    Reviewed 3 weeks ago

    We stayed here while dropping our son off at College. Great little place, great location, very friendly staff. Just booked our trip to stay in October for a visit. Close to highway and great little town of Benicia,More

    Review collected in partnership with Best Western
    Thank Taussig
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 1 week ago

    Dear Taussig, First off, congratulations to your son on starting college! We truly appreciate the time taken to leave such a glowing review. Given our location we are a prime spot for travelers to visit the local tourists’ spots or drop their children off to...More

    Hilton Concord
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Spa
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Business Center with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Spa
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • $128 - $250 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Best Western, Booking.com, Priceline, Travelocity, Orbitz, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and getaroom.com so you can book your Best Western Plus Heritage Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Benicia
    • Also Known As
    • Best Western Benicia ,
    • Benicia Best Western ,
    • Best Western Heritage Hotel
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    Traveler (16)
    Room & Suite (10)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (45)
    Bathroom (1)
    Nearby
    Sponsored by:
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    11.20 miles away
     
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    11.65 miles away
     
    Hilton Concord
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    8.06 miles away
     
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    9.43 miles away
     
    Nearby Restaurants
    Venticellos Ristorante Italiano
    51 reviews
    .69 miles away
    Mai Thai
    28 reviews
    .76 miles away
    Rellik Tavern
    43 reviews
    .80 miles away
    Camellia Tea Room
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    .75 miles away
    Nearby Attractions
    Benicia Capitol State Historic Park
    62 reviews
    .84 miles away
    Benicia Certified Farmers Market
    16 reviews
    .90 miles away
    Benicia Historical Museum
    18 reviews
    .99 miles away
    Benicia Fire Museum
    5 reviews
    .71 miles away
    Ask a question
    Questions & Answers
    RDTRPMOM
    January 7, 2017|
    Answer
    Response from Betsi O | Reviewed this property |
    I make it a point to stay in smoke free room. My guess would be yes, your also being exposed to second hand smoke.
    0
    Votes
    M D
    September 7, 2016|
    AnswerShow all 2 answers
    Response from serlbauer | Reviewed this property |
    I would say the usual. Coffee, tea etc, juices, yogurt, cereal, bagels with various toppings. There are also some cooked options. Sausage, eggs, and a waffles you cook yourself.
    1
    Vote
    ozzielosangeles
    August 30, 2016|
    Answer
    Response from Pauline L | Reviewed this property |
    Not sure of the pet policy, sorry.
    0
    Votes
    Room Tips
    "The customer service is so great they will make sure your happy with your room"
    Read review
    "Request the parking lot side, or you'll hear freeway noise all night."
    Read review
    "My best suggestion would be to find another hotel in Benicia at which to stay."
    Read review
    "Check with hotel front desk."
    Read review
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