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    Best Western Plus Heritage Inn

    1955 E 2nd St, Benicia, CA 94510-2201
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    8/6/2017 8/7/2017
    $161
    $149
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    Traveler (16)
    Room & Suite (10)
    Dining (2)
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    Overview
    • Excellent48%
    • Very good36%
    • Average8%
    • Poor4%
    • Terrible4%
    Travelers talk about
    “front desk” (49 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Heritage Inn
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (348)
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    1 - 5 of 335 reviews

    Reviewed yesterday

    I regularly stay at this hotel for business trips. Overall this hotel is a solid choice and generally speaking recommend this hotel. At my most recent stay, I was given a room racing the highway (freeway). There were no other issues except for this point,...More

    Review collected in partnership with Best Western
    Thank N9070VTandrews
    Hotel's Favorite
    Reviewed 5 weeks ago

    We moved from another BW closer to Discovery Kingdom because of the service and the breakfast. I try to stay at BW when possible and my family is glad we made the move. The service at the desk, Asia and Heather were great, and the...More

    Review collected in partnership with Best Western
    Thank TONY A
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 4 weeks ago

    Thank you kindly for taking time to respond to our surveys. Our staff had such a great time interacting with you and your family and it was our pleasure to accommodate any requests you had. We appreciate the kind words you have shared in regards...More

    Reviewed 5 days ago

    We needed a hotel for 1 night on our drive and chose this place thinking Best Western's are usually pretty good. Wrong! Small rooms, bugs everywhere, ants all over our bathroom, air condition is loud and not strong enough, and no elevator. Won't be back,...More

    Thank 1_Metallica_1
    Reviewed 2 weeks ago via mobile

    Real nice rooms. I got lucky and got one that had a bubble tub in the room. Excellent after a long day of work... very clean. Good breakfast. I recommend all business travelers to stay here. I got all my paper work done, it was...More

    Thank 318charlenew
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 2 weeks ago

    Dear 318charlenew, We greatly appreciate the time you took to leave us a review. Your kind words have been shared throughout our staff and we are elated you have enjoyed recent stay with us. Given our location and the amenities we provide, we are a...More

    Reviewed 2 weeks ago

    The Staff could not have been nicer and really set the tone for my stay. The rooms were clean and comfortable. There are not a lot of Hotels to choose from in the area so I wasn't expecting much but I was completely and pleasantly...More

    Review collected in partnership with Best Western
    Thank Lisa M
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 2 weeks ago

    Dear Lisa M, Thank you so very kindly for completing not just our survey, but taking the time to write a response as well! It is always a pleasure to receive excellent feedback and our staff us thrilled you enjoyed your stay. Additionally, we truly...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Business Center with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Spa
    • Hot Tub
    Details
    • Price range
    • $132 - $548 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Best Western, Travelocity, Booking.com, Hotels.com, Agoda, Priceline, Hotwire, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Plus Heritage Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Benicia
    • Also Known As
    • Best Western Benicia ,
    • Benicia Best Western ,
    • Best Western Heritage Hotel
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    Traveler (16)
    Room & Suite (10)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (45)
    Bathroom (1)
    Nearby
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    760 reviews
    11.20 miles away
     
    Lafayette Park Hotel & Spa
    774 reviews
    11.64 miles away
     
    Hilton Concord
    932 reviews
    8.06 miles away
     
    HYATT house Pleasant Hill
    471 reviews
    9.43 miles away
     
    Nearby Restaurants
    Venticellos Ristorante Italiano
    48 reviews
    .69 miles away
    Mai Thai
    26 reviews
    .76 miles away
    Matsuri - Benicia
    53 reviews
    .69 miles away
    Camellia Tea Room
    43 reviews
    .74 miles away
    Nearby Attractions
    Benicia Capitol State Historic Park
    60 reviews
    .84 miles away
    Benicia Historical Museum
    18 reviews
    .98 miles away
    Benicia Certified Farmers Market
    15 reviews
    .89 miles away
    Benicia Fire Museum
    5 reviews
    .70 miles away
    Ask a question
    Questions & Answers
    RDTRPMOM
    January 7, 2017|
    Answer
    Response from Betsi O | Reviewed this property |
    I make it a point to stay in smoke free room. My guess would be yes, your also being exposed to second hand smoke.
    0
    Votes
    M D
    September 7, 2016|
    AnswerShow all 2 answers
    Response from serlbauer | Reviewed this property |
    I would say the usual. Coffee, tea etc, juices, yogurt, cereal, bagels with various toppings. There are also some cooked options. Sausage, eggs, and a waffles you cook yourself.
    1
    Vote
    ozzielosangeles
    August 30, 2016|
    Answer
    Response from Pauline L | Reviewed this property |
    Not sure of the pet policy, sorry.
    0
    Votes
    Room Tips
    "The customer service is so great they will make sure your happy with your room"
    Read review
    "Request the parking lot side, or you'll hear freeway noise all night."
    Read review
    "My best suggestion would be to find another hotel in Benicia at which to stay."
    Read review
    "Check with hotel front desk."
    Read review
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