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Quality Inn & Suites Santa Cruz Mountains

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9733 Highway 9, Ben Lomond, CA 95005 (Formerly Coast Redwood Inn & Suites)
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83 Reviews from our TripAdvisor Community

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Showing 81: English reviews
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

So we booked a room for 3 nights. Place is not fancy or newer, but that is fine with us, we are not picky, we can deal with it. On the second day we came back to our room early evening and all our stuff was GONE and some else's stuff was in the room. We went to the front... More 

Thank Gretchen S
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here 2 nights while attending a wedding at Sequoia Retreat Center. Convenient? Yes. Was the room clean when we got here? Yes. Did we get room service to clean the room and make the bed after the first night? No. They do not do room service? Is there a sign that they replace towels left on the floor? Yes,... More 

Thank Steven H

Travelers are raving about these Ben Lomond hotels

Hemet, California
Level Contributor
239 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Could stay here a week not just a night...Cute mini suite with all the comforts except a King Size Bed....Why do they put these mini Queens in a room that has room for a King...This Hotel has a nice pool and lots of places to walk to...Yes I would stay here again..

Thank sandymccluskey1953
San Diego, California
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This place is nestled in the Santa Cruz Mountains. It's clean, comfortable and the staff is friendly and helpful. The complimentary breakfast is filling. Theres a great outdoir pool right under the redwoods which makes you feel like your swimming in a lake. I'd definitely stay here again.

Thank jennymac39
Ipswich, Massachusetts
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 17, 2016

Close to San Francisco, Monterey and Carmel. Easy ride to Big Sur. Quaint little village at the foot of the mountains. Camping and hiking nearby. The local supermarket has every thing you need including fresh prepared takeout dinners. Wish we could have stayed longer.

1 Thank 319RonZ
San Gabriel, California
Level Contributor
237 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed April 6, 2016

Travelled to Ben Lomond from Los Angeles area to visit the Redwoods in Big Basin. The accommodations were perfect for our trip and we loved the close proximity to the Tytrolean Inn Restaurant. The location of the Inn was most convenient to the Big Basin Redwoods State Park and the beds were very comortable. All amenities met our needs and... More 

1 Thank hmmbirdpat
Galt, California
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed January 3, 2016 via mobile

Stayed here for three prepaid nights with my family of four over New Years. Had we been able to get a refund and stay somewhere else after arrival we would have. What's not to love? The trash and prior guests personal belongings underneath both beds, the horrible smell of mold mixed with marijuana, the moldy shower curtain, the wall AC... More 

1 Thank lovemesomeitaly
Bethany beach
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed October 15, 2015 via mobile

Stopped by last weekend for a wedding in the area. The hotel was old school with through the wall AC units, old comforters and a badly rehab'd bathroom. Staff was very nice, and there was easy parking. This place was clean and what you would expect for an "off the grid" area.

Thank Mitch R
Nottingham, United Kingdom
Level Contributor
238 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed September 15, 2015

49 ers playing so anything with 60 miles of the stadium trebled in price so ende up here and glad we did , nice clean rooms quite , pleasant location,. The receptionist was a true gentleman who helped us with our online check in and could not do enough for us. Nice little town too.

Thank Paul H
Clovis, California
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 27, 2015

My wife and I stayed three nights. The location is nice, sitting in a very shady quite area of the Coastal Mountains. Because we are older, we requested in advanced for a room on ground on floor, which we were given. The very nice young lady checking me in said that there was a screen to pull that closes off... More 

1 Thank clyde M
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42 photos of this hotel

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Room/Suite (5)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites Santa Cruz Mountains, a relaxing resort Inn located near The Santa Cruz Beach Boardwalk and coastal beaches located near Santa Cruz, California. Our newly rejuvenated Inn features various room appointments, signature amenities and award- winning hospitality to make your perfect Santa Cruz, CA getaway. ... more   less 

Additional Information about Quality Inn & Suites Santa Cruz Mountains

Address: 9733 Highway 9, Ben Lomond, CA 95005 (Formerly Coast Redwood Inn & Suites)
Location: United States > California > Ben Lomond
Price Range: $99 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites Santa Cruz Mountains 2*
Number of rooms: 25
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Ben Lomond
Quality Inn Ben Lomond
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