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Holiday Inn Express Hotel & Suites Banning

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122 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Manitowoc, Wisconsin
Reviewed 4 weeks ago

Future guest be warned...if you check out early you will still be billed for your full reservation. We checked-out 3 days early and still got charged! This is not the first time I have this issue with IHG properties in California! Rooms along the freeway are very loud; request a room away from the freeway if you're a light sleeper....

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Helpful?
Thank MissFitz1
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear MissFitz1, Thank you for your recent stay and for taking the time to review our hotel. It is truly regrettable to learn about your disappointment towards our check-out policy. Allow me to also apologize for any inconvenience you may have experienced due to the noise levels and the level of service you have received. While we would have preferred...

Jakarta, Indonesia
Reviewed October 30, 2016

We stayed for one night at Holiday Inn Express. We had a large room with a coffee table and sofa on the 3rd floor. Breakfast was uncrowded with many choices of tables and we enjoyed the warm cinnamon rolls that are a specialty of Holiday Inn Express. There was ample parking near the entrance to the hotel, and entrances to...

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Helpful?
Thank Staidthere
Kent, Washington
Reviewed October 29, 2016

After a terrible experience at our previous destination, we were pleased with our one night stay here! After unpacking, I could not find the TV remote, and I looked everywhere. I called the front desk, and they brought a remote. Relaxed in the hot tub, but decided against a pool swim after dipping a toe into the cold water. Room...

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Helpful?
Thank M757ASmikes
Gilbert, Arizona
Reviewed October 24, 2016

We try to stay at Holiday Inn Express, whenever we travel, when available. This one was not as nearly as good as most we have stayed at. There was no microwave, or refrigerator in the room. The breakfast bar was not as good as other ones we have stayed at. The bed was slightly sagging in the middle, and the...

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Helpful?
Thank sarge1234
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear sarge1234, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you found our rooms clean and I apologize if our property fell below your expectations. Your review is vital for improving the service and quality we offer to our valued guest. It is always...

Huntington Beach, California
Reviewed October 22, 2016

Wow. Our folks were coming to town for our annual family gathering and they always stay exclusively at this Holiday Inn Express. They would rather arrive a day late to the reunion, than stay anywhere else! My husband I were so impressed with the amazing customer service we/they received on their most recent visit. We dropped a goodie bag of...

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Helpful?
Thank Soulmates2012
Reviewed October 10, 2016 via mobile

For context, we just spent two months of traveling in remote villages in India, with the last week being incredibly difficult. On the 12th, we flew from India to Dubai (5 hour flight/3 hour layover) then flew from Dubai straight to LAX (16 hour flight) then drove to Banning where our families live (2+ hours.) I had booked this hotel...

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Helpful?
Thank Eric S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear Eric S, Thank you so much for your review of our hotel. Please accept our sincerest apology for the experience you had with your bill and the response you received from our staff fell below your expectations. We have sent you a private message in an effort to obtain some additional details. Thank you for staying and we look...

California
Reviewed August 8, 2016

We stayed at the hotel for two nights, and it is sort of a typical chain hotel. Everything was fine, there were no problems, but it was just typical. We did have a couple problems: The hotel is adjacent to I-10, so the noise of traffic was constant. Also, the level of noise in the hotel corridors was more that...

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Thank mrliterature
Reviewed July 10, 2016 via mobile

We came for our anniversary close to morongo. I was surprised how clean & big it was. For the price it was excellent my only complaint is how it didn't have double draping because in the morning the sun is shining bright in your face. Better room than any other Vegas hotel room.

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Thank Brandi M
Roseville, California
Reviewed July 1, 2016

Nice looking from the outside and the lobby. Our first room, a suite on the first floor had ants that crawled on me when I sat on the bed. I used the bathroom on the main floor and a giant roach crawled out from behind the toilet. The breakfast room they use is about 110 degrees. They moved us to...

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Helpful?
Thank ValerieIHP
dcrawford41, General Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear Guest, My sincerest apologies for the inconvenience. We have never had any of these issues before and I will look into them personally. I will reach out to you soon. Delmont Crawford

Reviewed June 20, 2016

We stayed only one night but we didn't want to leave. Had a wonderful time. Not far from the casino and shopping. The room was nice and clean. And the staff were so kind. The place actually got busy with others checking in for the weekend. Looking forward to going back. And I have already recommended this hotel to my...

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Helpful?
Thank MARRISA H
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
This beautiful new Holiday Inn Express & Suites Banning, California opening 1st Quarter 2009 is conveniently located off of Interstate 10. This first stagecoach town is nested between Palm Springs and Ontario in the heart of the San Bernardino Valley. The area presents historic values and modern opportunities, local businesses include Lowes Distribution Center, Arrowhead Bottle Water and San Gorgonio Memorial Hospital. Whether you are traveling on business, with family, visiting nearby attractions, or camping anywhere around the San Bernardino National forest after a long day you can get comfortable in our state of the art guestrooms or spacious suites featuring 32 TV s. Stay in touch with friends and family with our complimentary high speed internet access in all rooms or our 24 hour business center. Start your day Smart with a complimentary HOT breakfast or stay fit at our fitness center. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Banning

Address: 3020 W Ramsey St, Banning, CA 92220-3724
Location: United States > California > Banning
Price Range: $105 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Banning 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Hotel And Suites Banning
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Banning staff and other travelers.
2 questions
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Summerland, California
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Banning staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room was w/o microwave, but probably could have obtained one when making reservation or check-in.”
 of 5 bubbles M757ASmikes, Oct 29, 2016 | Read review
“Do not gt a room that backs up to the interstate.”
 of 5 bubbles sarge1234, Oct 24, 2016 | Read review
“rooms book quickly, make your reservation as soon as you can”
 of 5 bubbles Soulmates2012, Oct 22, 2016 | Read review
“There are family sized rooms.”
 of 5 bubbles 409carolef, Mar 24, 2016 | Read review
“Highest floor, away from freeway.”
 of 5 bubbles 793LindaC, Mar 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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