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The desk staff is friendly, professional, and helpful, and I'd give them 5 stars.
Unfortunately, they are not working with much. Here are some of the issues I experienced:
1. I had to ask someone to straighten my room each day, because when I didn't,...More
Thank Lorelei B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BanningResponded September 9, 2017
Hi Lorelei B!
Thank you so much for sharing your comments on your stay at our hotel. We understand the importance of up-to-date in-room amenities and varied breakfast options, and thank you for alerting us to the situation you experienced.
The issues you've raised has...More
I had some customer service trouble with the Hampton Inn in Banning, so I called the main number for IHG reservations and got a room for the night at the Holiday Inn Express down the street from the Hampton. When I arrived 10 minutes later,...More
Nice place, friendly customer service. Room was very clean and quiet. Good place to crash after an evening at the casino.
Bed was old and lumpy. No matter how many mattress pads were added, it wasn't an enjoyable sleep, but when you're tired, you don't...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BanningResponded September 10, 2017
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff and the condition of our room. However, I was concerned to see that...More
Building is cute..pool is clean, room was clean enough and the breakfast was decent.
The wifi was not working. No ice in either the 2nd nor 3rd floor ice maker...nary a cube.
Booked small suite since there were 3 of us. But there were no...More
Thank Amalee B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BanningResponded August 29, 2017
Hello Amalee B,
Thank you for posting a review for the Holiday Inn Express Banning, CA. I appreciate that you gave us the opportunity to host your stay.
I am happy to learn that breakfast was adequate and that you found the property pleasing. It...More
Relatively new hotel. Polite staff clean premises.
Unfortunately the TV did not work and the furniture needs a little sprucing up as it looks a little beat up. Breakfast was good. Plenty of food.
Would recommend visiting this hotel
$113 - $161 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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