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Extended Stay America - Bakersfield - California Avenue

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Guests1 room, 2 adults, 0 children
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$66
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Traveler (21)
Room & Suite (23)
Dining (2)

About

#39 of 64 hotels in Bakersfield
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free internet
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Laundry service
Self-serve laundry
Wifi
Internet
Vending machine
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Kitchenette
Microwave
Flatscreen TV
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Location

Full view
67Somewhat walkable
Grade: 67 out of 100
43Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
112Reviews
4Q+A
23Room tips
Traveler rating
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  • 24
  • 21
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Popular mentions
I stayed here in January 2019 and they failed to communicate properly which led to me almost getting kicked out my first day there. The manager was apologetic and made it up to me by offering two BOG certificates for 2 free nights. When I tried to use these in May, the person on the phone told me those BOG rooms were already booked so I waited until my next trip in July to use them. The guy on the phone happily made my reservation for 4 days and said he had to process each BOG certificate separately which resulted in 3 separate reservations so I had to check-in 3 times. When I brought up what an inconvenience this is on guests (i had to be back at the hotel each day between 7a-11a to check in), she said they have to do whatever the system tells them to and there's no fixing it. As a manager, I would've expected her to think, "yeah that's a good point, let me bring that up at my next meeting to find a solution." Other than having to check in 3/4 of the days I was there, the room was very clean and they were very prompt in my request for a new shower curtain (the original one was too short and got water everywhere). I travel to Bakersfield very frequently and am looking for a regular place to stay. My experiences with the staff here is slowly improving form the first time when they accused me of fraud so I will give it another shot or two before I can book with confidence.
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Response from 00esa, Manager at Extended Stay America - Bakersfield - California Avenue
Responded 1 week ago
Christina, Thank you for returning to Extended Stay America during your recent visit. We are sorry for the difficulties you encountered due to multiple check-ins. However, we are glad you liked your clean suite and were satisfied with the services. We value your feedback and look forward to hosting you again whenever you return to the area. Sincerely, Hotel Management
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Hotel's Favorite
Great place to stay during the week has a kitchen so you can cook great customer service clean rooms.if you need anything just ask and they will get it for you.its quite,right next to alot of places to go eat
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Response from 00esa, Manager at Extended Stay America - Bakersfield - California Avenue
Responded Apr 26, 2019
Thank you for sharing your comments at Extended Stay America. We are glad to know you enjoyed our great location and that you were impressed with our accommodations along with the fully-equipped kitchen. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
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My card was charged 3 times on the 1st. Of July when I checked out on the 30th and when I called the hotel to have it fixed they didn't see where it was wrong and my bank was the one to connect me about it and overdrawn my card and now my bank is -$128 and now my bank is wanting to do a claim.. everything was good just watch your card!!
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Response from 00esa, Manager at Extended Stay America - Bakersfield - California Avenue
Responded 1 week ago
Dear MaryAnn B, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
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I enjoyed my stay excellent experience I would recommend hotel to all of my family and friends and co workers, plus my business associates great place to relax very convenient close to freeways and truck parking and many places/restaurants for dinner
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Response from 00esa, Manager at Extended Stay America - Bakersfield - California Avenue
Responded Mar 6, 2019
Thank you for the nice review of Extended Stay America. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
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Nice location, room with kitchenette. Easy connectivity. Good internet, with wardrobe. BUT, moving bed, bed can roll over the floor while you sleep, ac did not work. Congested bathrooms. We expected much better from our favorite hotel.
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Response from 00esa, Manager at Extended Stay America - Bakersfield - California Avenue
Responded Jan 14, 2019
Thank you for taking the time to post a review. We are pleased to know you liked our location, but we are sorry for the issues you encountered in your room. We have made a note of your feedback and have shared it with the appropriate team to see where we can make improvements. It was a pleasure accommodating you, and we hope to have another opportunity to welcome you all back soon for an even better experience. Sincerely, Hotel Management
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PRICE RANGE
$66 - $89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america bakersfield, extended stay bakersfield, bakersfield extended stay
LOCATION
United StatesCaliforniaBakersfield
NUMBER OF ROOMS
122
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