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Best Western Heritage Inn

Traveler (25)
Room & Suite (40)
Pool & Beach (7)
Certificate of Excellence

About

#11 of 64 hotels in Bakersfield
Location
Cleanliness
Service
Value
Certificate of Excellence
Property is conveniently located on Interstate 5, 20 miles West of downtown Bakersfield, 5 miles South of HWY 58, exit 253 Stockdale HWY, Free WiFi, and parking. Continental breakfast. Hi-Def DirecTV. 6 miles North of Kern County Raceway Park. One and a half hours North of Six Flags Magic Mountain.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Pool / beach towels
Free breakfast
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Parking
Free internet
Wifi
Internet
Outdoor pool
Fence around pool
Bar / lounge
Vending machine
Shuttle bus service
Business Center with Internet Access
Fax / photocopying
Spa
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
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Room features
Non-smoking rooms
Smoking rooms available
Air conditioning
Housekeeping
Bottled water
Coffee / tea maker
Flatscreen TV
Hair dryer
Microwave
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Value
Mid-range
Languages Spoken
English, Spanish
Hotel links
Visit hotel website
Special Offer:GET A $20 GIFT CARD
Hotel deals
382Reviews
2Q+A
31Room tips
Traveler rating
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Popular mentions
Everything was great, from the moment we were greeted at reception until we left. The room was clean and comfortable and spacious. The breakfast was fine, and an attendant offered to make us pancakes. Only problem was that it was a bit noisy, with the sounds from the highway and the air conditioner that was struggling to keep us cool. This didn’t prevent us from getting a good night’s sleep! That said, it was a nearly perfect stay!
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Response from kavd2015, General Manager at Best Western Heritage Inn
Responded 1 week ago
Good morning, Thank you for staying with us! My team and I are very happy to hear you enjoyed your stay and the amenities we offer. We do our best to present a warm and welcoming environment for breakfast. We will also take have maintenance take a look at the struggling AC in your room to make sure our future guests do not run into the same problem. We are always looking for new ways to make our guests feel right at home, if there is anything we can do to better your next experience with us please do not hesitate to call and request. We hope you have a magnificent day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn
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Hotel's Favorite
We stay at Best Westerns all over, but had never stayed at this one before, partly because of its proximity to the freeway, and it's drab appearance from the road. Surprisingly, though, noise was not an issue here, and the staff was extremely friendly and accommodating. The room was comfortable and clean. It had a great shower, and comfortable bed. We will stay here again.
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Review collected in partnership with Best Western
Response from kavd2015, General Manager at Best Western Heritage Inn
Responded 1 week ago
Good morning, Thank you for staying with us! My team and I are very happy to hear you enjoyed your stay and the amenities we offer. Please be sure to enjoy our breakfast next time around. We are always looking for new and exciting ways to improve the quality of your stay. If there is anything we can do to better your next experience with us please do not hesitate to call and request. We hope you have a magnificent day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn
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Room was clean and had no odor in spite of it being a pet friendly room. Handle to front door was broken so that was disappointing because it led us to believe the rooms are not checked fully before offering them for reservations. Staff was friendly, no complaints there! Breakfast was disappointing— potatoes tasted like they were seasoned with lime and scrambled eggs were salty. There were no other warm choices other than that. They did offer pancakes but you had to “order” them, at first I thought they would be REAL homemade pancakes but turns out they are the same pancakes most hotels offer, excerpt here you don’t have access to them you have to ask for some. For $160 for the night breakfast was disappointing. Other than that the staff was amazing and friendly!
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Review collected in partnership with Best Western
Response from kavi p, General Manager at Best Western Heritage Inn
Responded 2 weeks ago
Good morning, Thank you for staying with us. My team and I would like to apologize for not exceeding your needs, and the mistakes in your room. We will do our best to make sure all items in our room are in working order before letting our guests in. The broken door handle has since been fixed, and our maintenance team are checking all rooms for our guests safety. I have also noted your comments about the scrambled eggs and potatoes during breakfast, I will reach out to our provider and relay your comments in order to adjust recipes and ingredients for all our guests. We are constantly looking for new ways to improve the quality of your stay and will do our best to do so. If you have any further questions or concerns please do not hesitate to call and request. We hope you have a fantastic day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn
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Started with a lady with attitude at check in and got worse. The room had a stale odor, numerous flies and plaster falling from the bathroom ceiling. The rooms backup to a line of semis waiting to purchase fuel at a truck stop 200 yards away. The trucks idle in this endless line until late in the evening.
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Response from kavi p, General Manager at Best Western Heritage Inn
Responded 2 weeks ago
Good morning, Thank you for staying with us. First I would like to apologize for the mistakes in your room. With our location in the desert and dry land surrounding us, flies and other insects are abundant in our area. We do our best to make sure our rooms are fly free before allowing our guests inside. We will do our best to inform each guest to swiftly enter the room before other unwanted guests enter as well. We have also notified maintenance about the patch in your bathroom ceiling, and it has since been repaired. We are also in the process of remodeling our rooms to enhance the quality of our guests stay. If you have any suggestions or comments please do not hesitate to call and request. We hope you have a wonderful day and safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn
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You just never know when you book a hotel, what you will get. This one is a keeper. Very clean , quick checkin , nice staff, little extras like nice patio seating to eat or coffee. Would stay here again for sure!
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Response from kavi p, General Manager at Best Western Heritage Inn
Responded Jun 4, 2019
Good afternoon, Thank you for staying with us! my team and I are very happy to hear you enjoyed your stay. We are always looking for new and exciting ways to improve the quality of your stay. If there is anything we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn
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Previous
PRICE RANGE
$111 - $138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western heritage hotel bakersfield, best western bakersfield, bakersfield best western
LOCATION
United StatesCaliforniaBakersfield
NUMBER OF ROOMS
47
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