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DoubleTree by Hilton Bakersfield

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3100 Camino Del Rio Court, Bakersfield, CA 93308
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DoubleTree by Hilton Bakersfield
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740 Reviews from our TripAdvisor Community

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Rancho Cucamonga, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

While the staff is very friendly, this review is based on the hotel itself. It is very outdated and not kept clean. The carpets in the hallways were not only stained but hadn't been vacuumed. I am a loyal Hilton Honors member and would not normally leave a less than favorable review but I would not choose this hotel again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mary W
Bakersfield, United States
5 of 5 stars Reviewed yesterday NEW

Very clean hotel with friendly and helpful staff. They asked if I wanted to sign up for Hilton Honors and I agreed to. They make it so easy to sign up. My room was far from the lobby and key didn't work. It was frustrating but they had no problem bringing a key to me while I waited. They were... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Anna C
Los Angeles, California
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The whole hotel looks like it has not been remodeled since the 70s. The hallways are dark, the carpeting very worn. The bar is awful. I sat down and asked the bartender to wipe the sticky glass-marks in front of me. She rolled her eyes and wiped the area with a wet cloth, that made it look worse. I left... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank tigrris

Travelers are raving about these Bakersfield hotels

Eloy, Arizona, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

We have stayed at this hotel several times the last two times the room had no heat. we complained about it and I was offered a free breakfast. The place is run down needs to be shut down. Would not recommend this hotel to anyone.

Helpful?
Thank LeRoy B
Carlos N, General Manager at DoubleTree by Hilton Bakersfield, responded to this review

Dear LeRoy B: Thank you for your review. I'm sorry for the issues you encountered in your room. I have shared your feedback with the appropriate hotel team to ensure it’s prevented going forward and addressed as we plan our long awaited renovation. Once again, thank you for telling it like it is, Your feedback is very important in our... More 

Ojai, California
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

This is not our first stay here, but I haven't written a review for it until now. So it's not over yet (we checkout tomorrow), but this trip has been pretty typical of our other stays here over the years. My husband usually books us at other local hotels and prefers to drive over to teach his seminar classes and... More 

Helpful?
Thank J B
Bakersfield, ca, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

the staff will go beyond there call of duty to ensure that your stay and experience is the best that can be they are wonderful people and will do what they have to do, to make you happy, my wife and i had a great experience at this facility and would recommend to all that come to the area

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Stephen S
santa clarita
1 review
5 of 5 stars Reviewed 1 week ago

enjoyed my stay and the cookie, but breakfast was a little!!! to much for what was offered, but then again I didn't go back for seconds or thirds once was enough. the food was good and the warm food was warm.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Linda D
Fresno, California
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Believe the reviews. On the good side- the beds were clean and comfortable. The room is huge. On the bad side- carpet is dingy and worn. The shower has mold spots in and around the tub and ceiling. Not the best tile job. This is definetly a late 60's or 70's property that has been updated, so some old days... More 

Helpful?
Thank TrishnMax
Carlos N, General Manager at DoubleTree by Hilton Bakersfield, responded to this review

Hello TrishnMax, Thank you for staying with us and sharing your feedback. We love to receive the good, bad, and ugly from our guests as it helps us to identify areas of the hotel that need improvement. I'm sorry your stay wasn't perfect, I am confident that good changes will happen in the very near future, please visit again and... More 

Tulare
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel was very beautiful, nice, and relaxing. We was greeted with smiles from the staff. The warm cookie received at checking was very delicious. The atmosphere was peaceful. I checked in the night before through an email. It made checking in at the hotel faster and I already new what room I was going to have and the location.... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Janice V
Omaha, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

This is an old, run down facility. I would not stay there again. The lobby had a heavy, musty smell. Many door frames in the hallway had nicks and dings. My journey from the lobby to my room was quite long. I am spoiled by staying at Hampton Inns.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gary J
Carlos N, General Manager at DoubleTree by Hilton Bakersfield, responded to this review

Hello Gary J We appreciate your feedback! Your input is important to the success of our hotel. Please accept my apology on the hotel's behalf that your experience did not live up to your expectations. We try to make each guest experience a great one at our hotel as your satisfaction is important to us and we seem to have... More 

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