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Red Lion Hotel Bakersfield

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Red Lion Hotel Bakersfield
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493 Reviews from our TripAdvisor Community

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Showing 450: English reviews
Level Contributor
3 reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

Had to stop after long drive, made reservations on the fly and paid online. The hotel look nice outside but bad location..at check in I was asked for credited card and id. Without asking got text from my bank of withdrawal. Notified the lady of my prepaid booking but still repeated the word security. (To date still in hold) Could... More 

Helpful?
Thank Norman A
Bakersfield, California
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is conveniently located and the only place I recommend to stay at in Bakersfield. The hotel is very clean with a very relaxing environment. The staff is extremely personable and very attentive. I love staying there.

Helpful?
Thank lkstorey
Las Vegas, Nevada
1 review
3 of 5 stars Reviewed 1 week ago

Only decaf in the room, no laundry bag, small pillows (new trend). Good low price place to sleep for one night. Probably a housekeeping inspection after rooms are finished could help this property. The location is good for access to Bakersfield

Helpful?
Thank hudis2016
Management response:

Thank you for taking the time to share your feedback with us. We strive to ensure all our guests are satisfied with their stay. We are sorry that we did not meet your expectations. I will pass the message to that department. I hope you give us a second chance. Best Regards More 

Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Check in was friendly and quick - the rooms clean and comfortable with tea and coffee making facilities. What was disappointing was that the bar and restaurant were closed and the outside area tables and chairs were filthy- we wanted to meet up with family for a board game and ended up playing it in the lobby. The bins around... More 

Helpful?
Thank SteffyT
Management response:

Thank you for taking the time to leave us a review. I am glad to read that you enjoyed your stay with us even though you had a few challenges at first. We are happy to see you returning here. We hope you choose to stay with us again. Best regards. More 

Sandy, Utah
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The front desk is rude and the manager is never on duty to help with issues. I expect good customer service when I use a hotel (this is the "hospitality" business after all) and if there is an issue, expect some kind of timely resolution. This location did not offer that at all. Their front desk person was not properly... More 

Helpful?
Thank nickie409
Management response:

Thank you for taking the time to share your feedback with us. We strive to ensure all our guests are satisfied with their stay. We are sorry that we did not meet your expectations. Please know that if you are not getting the response you are looking for, there is always a Manager Email you can respond your feedback. We... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

customer service was awful, while i was checking in with my spouse the clerk argued with a customer that their room key wasworking until a second customer complained of the same problem. i requested a downstairs room upon reserving room. but was given an upstairs room ... the website says pet friendly. you must be upstairs for a smoke free... More 

Helpful?
Thank Debie D
Management response:

We are very sorry to hear what you encountered while trying to Check-in your hotel. Please reach out to our Front Office Manager , Aracely directly at 661.327.96.51 to provide further information. Your business and loyalty is very important to us. We hope you will give us another opportunity when visiting the area. More 

Chowchilla, California
Level Contributor
66 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We were going to a concert at the Crystal Palace and was looking for something walking distance. You can't find anything more convenient than the Bakersfield Red Lion. Our check in was quick and easy. Do have your license plate info handy because they require it at check in. Our business class suit was on the second floor near the... More 

Helpful?
1 Thank Paisano76
Management response:

Thank you for taking the time to leave us a review. I am glad to read that you enjoyed your stay with us even though you had a few challenges at first. We are happy to see you returning here. We hope you choose to stay with us again. Best regards. More 

Yuma, Arizona
Level Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed August 20, 2016 via mobile

A pet peeve of mine are hotel rooms when you have only one chair. Our room actually had three chairs so we could each sit and read.The bed was comfortable, the room very large, very nice stay. The free breakfast served the next day was cooked to order in a restaurant like setting.

Helpful?
Thank 1BookLady
Management response:

Thank you for taking the time to tell us about your stay. We are so happy your stay was comfortable, it tells us we are doing something right. Your positive comments are greatly appreciated and glad you enjoyed your stay with us. Come visit us again in the near future. More 

San Francisco, California
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 14, 2016 via mobile

My family and I occasionally drive to Vegas, and stop in Bakersfield to catch some z's before completing our journey. Have stayed at some truly sketchy places but I think I have found my go-to budget lodging! Right off freeway. An old-school, courtyard style hotel. While not fancy, it is very serviceable and comfortable. Our room was clean, and a... More 

Helpful?
Thank lupeanamiguelSF
Management response:

Thank you for taking the time to tell us about your stay. We are so happy to hear that you enjoyed your stay with us. Your positive comments are greatly appreciated and glad you enjoyed your stay with us. Come visit us again in the near future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 11, 2016

Stay away from this place. The front desk staff were friendly but unhelpful, after searching through several trash filled hallways trying to find our room, we were greeted with a leaking bathroom, broken lamp, damp carpet, and cockroaches. We immediately booked a room elsewhere. Just say no.

Helpful?
1 Thank Jill S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
A tropical Bakersfield, CA Hotel Near Downtown Welcome to a tropical oasis in the heart of Bakersfield. Red Lion Hotel Bakersfield is set amidst lush landscaping with an Olympic-sized swimming pool, soothing hot tub and relaxing courtyard, among other unique features. Suitable for business trips, family vacations, special events and groups, our Bakersfield, CA hotel is conveniently located within easy access of the vibrant downtown area, where guests will find a variety of shops, restaurants and attractions. Red Lion Hotel Bakersfield features 198 spacious and well-appointed guest rooms with amenities like 42" flat screen TVs with HBO and free Wi-Fi. Just outside your door, our hotel in Bakersfield, CA offers complimentary made-to-order breakfast every morning, a modern fitness center and 4,000 square feet of flexible meeting space. Centrally located to Freeway 99 and Highways 58 and 178, our Bakersfield hotel offers guests premier access to such attractions as the Kern County Fairgrounds, the Buck Owens Crystal Palace, Camelot Park and the Fox Theater. ... more   less 

Additional Information about Red Lion Hotel Bakersfield

Address: 2620 Buck Owens Blvd, Bakersfield, CA 93308-6310 (Formerly Crystal Palace Inn & Suites)
Location: United States > California > Bakersfield
Price Range: $60 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel Bakersfield 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Best Western Crystal Palace Hotel Bakersfield
Best Western Bakersfield
Bakersfield Best Western
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