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Hilton Garden Inn Bakersfield

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Hilton Garden Inn Bakersfield
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461 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Richmond, California
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Quick overnight stay on my way to Hollywood? I booked this room on hotwire got a great rate and glad I didn't pay a penny more. This property is under going renovations so the lobby has uneven floors but what I didn't like was the fact that the elevators are dirty, there was trash on the floor. The rooms on... More 

Helpful?
Thank ItsKellC
TULSA, United States
1 review
3 of 5 stars Reviewed 1 week ago

i used to travel allot. think hotel stays amounted to about 70 hotels in a year. Hilton and Marriott were always choice hotels for us. i choose to stay when traveling for myself at nicer hotels for the comfort. in this case the hotel was comfortable and nice but for the location it was expensive but it was priced about... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Phillip R
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you for your review Phillip. I am sorry about the maintenance issues. I hope you brought this to my staffs attention so that they could correct them. Our rooms were renovated but the showers and the PTAC units were not. We are in the midst of replacing all our PTAC units. The television boxes are still being situated after... More 

Las Vegas, Nevada
1 review
2 of 5 stars Reviewed 1 week ago

A quick overnight stay. Hotel under construction so overall impression was poor. Reception was not welcoming, as guests we felt like we were invisible. Beds were hard and the worst part was finding a long black hair on the bottom sheet when pulling back the duvet! Breakfast was overpriced. Won't be back.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Artlady2u
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

So sorry you did not enjoy your stay. I hope you shared your stay with the staff. We are not a Motel 6 and we do care. We would do what is needed to keep your loyalty. Pamela More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here one night with family. The service was good and breakfast option was great. Only problem was a/c in room 412 was very noisy. Good stay otherwise. Location was across from costco. Fuel prices in area were higher. Pool and spa were clean. Construction underway in meeting rooms might be best to reserve meeting rooms elsewhere.

Helpful?
Thank Aceabouttown
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you for your review of our hotel. Yes our meeting rooms were being renovated but we were not booking any business at that time. It is completed and beautiful. We are very excited to have new furniture, updated technology. We will be working on our boardroom this coming week and our business center. Pamela & all the staff at... More 

Hayward
2 reviews
2 of 5 stars Reviewed 3 weeks ago

I chose this hotel because I liked what I saw online, however much different case when we checked in, You would think if they remodeled, the mattress would be the first to go, nope we had the worst night sleep. Also hope your not in a hurry because they choose to have the elevators for removal of old furniture while... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jackie988
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

We are replacing all the queen size mattresses. The kings are not being replaced at this time because they are newer GSS adjustable beds. There is a dial on the side of them to adjust to soft or hard or 4 for medium. Pamela More 

San Dimas CA
Level Contributor
45 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed here many times and always a good experience, typical of Hilton Garden Inns in general. Nice rooms, always good service on the rare occasions that there is a problem. This last stay was on a weekend, so can't comment on noise from construction.

Helpful?
Thank dkommel
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you for your review. I am glad that the renovations were not a problem during your stay. We are doing our best for it not to be a bother to our guest. Pamela & All the staff at the Hilton Garden Inn Bakersfield More 

Bakersfield, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Don't stay here until they complete the renovation. It is noisy, dusty and the staffs seems to be tired of hearing complaints about the renovation. Forget any "peace & quiet" until at least 5pm when the construction workers leave the hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John J
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you John for your review. We are sorry for the inconveniences of the renovations. The lobby and restaurant are now completed but the hotel rooms will not be done until the end of September. We are very excited, we have not had renovations ever. Pamela and all the staff. More 

Eugene, Oregon
Level Contributor
336 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed August 24, 2016 via mobile

The lobby was being redone...... Moved the restaurant to the meeting room, but serviceable... Room I was in on the 4th floor had been redone, nice upgrades. It was a good stay even with the construction going on.

Helpful?
Thank Steve G
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

Thank you Steve for your review of our hotel. So glad to hear you enjoyed out new rooms. Pamela & All the staff at the Hilton Garden Inn Bakersfield More 

Colorado
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed August 23, 2016

Was told no renovation on floor directly above me so I stayed one night. Work started directly overhead my room before 8:30 am. Cancelled rest of stay. Otherwise this is a pleasant favorite. But due to the inaccurate construction promises this trip I tried a different, newer hotel in Bakersfield and was pleased with it.

Helpful?
Thank COArtist
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

So sorry for the inaccurate information given. I have shared your story with the front office team to prevent this again. Sincerely, Pamela More 

New York City, New York
Level Contributor
126 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed August 18, 2016 via mobile

Hotel is currently being renovated - lobby was closed off - the ballroom acts as restaurant - rooms are ok, but have seen better days. Location convenient from the freeway - hope to get a chance to come back when renovation is done and provide a better review

Helpful?
Thank horstim
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review

We look forward to your next visit with our brand new hotel (: Completion date is now end of September. Pamela & All the staff. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Bakersfield hotel is only minutes from downtown Bakersfield, California and the Bakersfield Airport, near the intersection of California Highway 99 and Rosedale Highway. Buck Owens Crystal Palace, golf courses, tennis, jogging and hiking trails are nearby. ... more   less 

Additional Information about Hilton Garden Inn Bakersfield

Address: 3625 Marriott Dr, Bakersfield, CA 93308-6248
Location: United States > California > Bakersfield
Price Range: $97 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Bakersfield 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn Bakersfield Hotel Bakersfield
Bakersfield Hilton Garden Inn
Hilton Bakersfield
Hotel Style:
#7 Business Hotel in Bakersfield
#7 Family Hotel in Bakersfield
#8 Romantic Hotel in Bakersfield
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