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Quality Inn & Suites

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Quality Inn & Suites
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198 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Wellington, New Zealand
Reviewed August 18, 2016

Didn't know anything about Bakersfield when booking for 1 night but the pool looked great so decided to stay at the Quality Inn & Suites. All the staff we had dealings with were extremely pleasant and helpful. We had spent a big day driving and the pool and spa were fantasic. Room was basic but bed comfortable and room clean....

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Helpful?
Thank scootergirl_nz
Jordan A, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete a guest response regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Sedona, Arizona
Reviewed August 11, 2016

I booked the Quality Inn and Suites on Sunday on line about 5PM. That's when the nightmare started! The employees could only say ,"I just work here." or "Its' our policy." Mr. Ahmed cancelled my reservation because thy won't take CASH as a deposit. YET, they will take cash for the rooms!! The next day, I imagine Jordan ALZAMZAMI to...

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Helpful?
Thank holycowedone
Jordan A, Front Desk Supervisor at Quality Inn & Suites, responded to this review

Dear Holycowedone, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Cary, NC
Reviewed July 31, 2016

Stayed at many Choice hotels and never had a bad experience until now. Knew this was a budget hotel so I knew not to expect much. Hotel had no WiFi and two ice machines that did not work. Was told previous owner did not pay WiFi bill. Then was told there was only one router in the front office for...

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Helpful?
Thank redrum29
Jordan A, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our wifi network and ice machines on your recent visit. I have shared your feedback with our new management team to ensure we handle...

Salt Lake City, Utah, USA
Reviewed July 24, 2016

Pulled up to motel about 4:30 PM on Thursday. Outside appearance looked almost deserted...dead grass, drooping palm trees and dirty parking lot. Large lobby empty except for one desk with a computer and one other table with 4 chairs near wall mounted TV (which was off). Checking in was on a hand held cell phone as the computer system was...

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Helpful?
Thank Kenneth P
Jordan A, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our hotel accommodations on your recent visit. I have shared your feedback with our new management team to ensure we handle these types of...

Dickson, Tennessee
Reviewed July 21, 2016

Our flight into Los Angeles was delayed 5 hours, so we were behind from the start on our vacation. Our stop in Bakersfield was simply because we were tired, and need to rest. We saw the Quality Inn, and stopped and asked if there was a vacancy. The staff there was great, very polite and helpful. Room was good price,...

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Helpful?
Thank pethsm
Jordan A, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Neptune Beach, Florida
Reviewed July 14, 2016

After camping for a week crossing the southern tier of states, we stopped here for a night to get a real shower and do laundry. My sister told us that a feature of Quality Inns are that they have laundry facilities available for guests (coin operated), and it was just as advertised. The staff were courteous and pleasant, and recommended...

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Helpful?
Thank neptune-mick
Jordan A, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

San Francisco, California, United States
Reviewed July 3, 2016

the hotel is well located near the freeway. a good substituter for the cheap motel. if you ask for the room facing the court, it is very quite. Room is clean, comfortable. AC is powerful to cool the room under the hot california summer son. Front desk is helpful.

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Helpful?
Thank Dingguo
Jordan A, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Fairview
Reviewed June 24, 2016 via mobile

They turn the AC off in rooms after check out. We've been in two rooms now and neither AC worked properly. After 2 hours of the AC running, the temp has dropped 1 degree, to 83. The wifi is awful, continually drops you and then takes forever to reconnect. The use of the word Quality is a stretch at best....

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Helpful?
Thank Jeff S
Reviewed June 11, 2016 via mobile

Good price, easy check in. The beds were pretty comfortable. Not bad for the price. The shower controls are touchy and you go from cold water to scalding water pretty quick. In an i,dustrial part of town, close to the interstate. Not much in way of good nearby. Breakfast offering was okay. Eggs,sausage,cereal. Bread was stale though.

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Helpful?
Thank Sean G
Knoxville, Tennessee
Reviewed June 4, 2016 via mobile

We are in a different hotel almost every night due to traveling for a living. I can honestly say this was the best customer service we have ever experienced. Beatrice at the front desk was extremely accommodating. She went above and beyond to meet our needs and more! The room was modern and spacious and very clean. I have only...

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Helpful?
Thank lindsays17
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites hotel would like to invite you to stay with us on your next visit to Bakersfield, CA. We take great pride in providing clean and comfortable rooms, along with friendly customer service at an affordable price. ... more   less 

Additional Information about Quality Inn & Suites

Address: 4500 Buck Owens Blvd, Bakersfield, CA 93308-4947 (Formerly Hotel California)
Location: United States > California > Bakersfield
Price Range: $58 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 207
Reservation Options:
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Also Known As:
Quality Hotel Bakersfield
Quality Inn And Suites
Quality Inn Bakersfield
Bakersfield Quality Inn
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn & Suites staff and other travelers.
2 questions
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Bakersfield, California
8 months ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No Bad rooms that I could tell, but nice to have room close to the lobby for ease of breakfast and coffee in the morning.”
 of 5 bubbles pethsm, Jul 21, 2016 | Read review
“Make sure you don't get a noisy room next to freeway!”
 of 5 bubbles FarzinR, May 20, 2016 | Read review
“Avoid rooms around the pool. Lawn sprinklers create wet walkways on the ground level.”
 of 5 bubbles IslandTraveler777, Apr 5, 2016 | Read review
“All looks the same..”
 of 5 bubbles Shreyk21, Dec 26, 2015 | Read review
“Try to choose a room overlooking the courtyard, which seems to be a better view.”
 of 5 bubbles PittTrvlr, Dec 9, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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