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Four Points by Sheraton Bakersfield

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Four Points by Sheraton Bakersfield
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324 Reviews from our TripAdvisor Community

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Showing 298: English reviews
Templeton, California
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Four Points is in a pretty good location in Bakersfield, centralized. The room was spacious and clean. It is outdated, the whole hotel could use a remodel. The pool was a good size, the grounds were clean and maintained. The bathroom fan is very loud, no option to turn it off.

Helpful?
Thank Rachael M
Tracy W, Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you for taking the time to allow us some feedback regarding your recent stay at the Four Points by Sheraton in Bakersfield. We are glad to hear that you enjoyed our spacious and clean guest rooms as well as our oversized swimming pool and our courtyard landscaping. We share our guest comments with our ownership regarding capital updates so... More 

San Jose, CA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed July 14, 2016

1. The rooms are really old, dirty carpets and bugs/insects (see pictures) 2. The door to the bathroom did not close, let alone lock (see pictures) 3. There was no wifi. To 4. To top it all, they cut off the water just as my daughter was having a bath and she had to wait for twenty five minutes and... More 

Helpful?
Thank rambmohan
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

We are very sorry that you encountered these issues during your stay. Unfortunately, we experienced a power outage which caused damage to a piece of equipment which resulted in our WIFI to be down for 3 days until it could be repaired. We also apologize for the interruption in our hot water supply. Necessary repairs had to be performed. We... More 

Reno, Nevada
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 12, 2016

My family and I stayed one night. It was adequate. The room itself was good. The grounds are pretty. The pool was nice but very crowded. The carpets in the hotel were well used needing updating. The details in the room and other areas keep me from saying it was a great play versus average.

Helpful?
Thank TeaPot888
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you for taking the time to allow us feedback on your recent stay at the Four Points by Sheraton in Bakersfield. We were pleased to hear that you enjoyed your spacious room, our beautiful courtyard and the oversized swimming pool. I am sorry to hear that the condition of the carpet was a concern to you due to age.... More 

London, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 11, 2016

We arrived early evening after a long day on the road. The reception staff were no where to be seen. There is no bell on the reception desk to alert staff to your presence. Finally someone appeared but only when the phone rang. The staff were not overly helpful. We wanted to drop our bags in our room and go... More 

Helpful?
Thank Ar0und_the_planet
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you very much for taking the time to let us know about your recent stay at the Four Points by Sheraton in Bakersfield. I am sorry to hear that our Front Desk staff did not meet your expectations. I will follow up with our Front Desk Manager and share your concerns with her for appropriate follow-up. Thank you for... More 

Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 7, 2016 via mobile

Stay one night here, room is spacious, comfortable with balcony facing the pool area. The courtyard is quite large, besides the pool, there's also fountain and some nice landscape design area where you can walk around. Overall a nice experience of this four points hotel stay.

Helpful?
Thank digimana
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you for your complimentary feedback regarding your stay at the Four Points by Sheraton in Bakersfield. We were delighted to hear that you particularly enjoyed our beautiful outdoor courtyard area as well as our large guest rooms. We appreciate your positive feedback and we hope that you will afford us another opportunity to host your stay on a future... More 

Los Angeles, California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 5, 2016

This hotel was great. Amber at the front desk was awesome. Our family of four stayed two nights here just prior to the July 4 holiday where we were able to make reservations the very same day at about 9pm. The pool was so nice, a little warm in the 100 degree heat. But while swimming one day, the staff... More 

Helpful?
Thank Archer C
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you very much for your complimentary feedback regarding your recent stay at the Four Points by Sheraton in Bakersfield. I am pleased to hear that you received excellent service from Amber and I will share your comments with her. I am also glad to hear that you and your family were able to participate in our Team Member 4th... More 

Loveland, Colorado
Level Contributor
207 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 stars Reviewed July 1, 2016

Any time you can stay in a hotel of this quality for free, using points, consider yourself lucky. Our stay was not especially memorable, but it was good. They give you a lot of counter space, which really helps when you have laptops and other mobile devices.

Helpful?
Thank Ken S
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you for your favorable review regarding your recent stay at the Four Points by Sheraton Bakersfield. I am glad to hear that you benefitted from being a SPG Rewards member and we hope that you will allow us another opportunity to host your stay during your next visit to Bakersfield. Steve Trave General Manager More 

Tustin, California
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 26, 2016

Every month the Four Points Sheraton seems a little better. There is no place better to stay in Bakersfield. Spacious and well landscaped grounds, a great big fun pool, amazingly comfortable beds, large quiet rooms with a big desk, and efficient and friendly staff. The on-site restaurant is excellent with lots of other dining options nearby. It is well-located -... More 

Helpful?
Thank Wordiculous
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you very much for your complimentary feedback. I am glad to hear that you and your family members enjoy the oversized outdoor swimming pool, our comfortable beds , the great food in our Bistro restaurant and the convenient location of the Four Points by Sheraton in Bakersfield. I also appreciate your feedback regarding our excellent and friendly staff. We... More 

San Jose, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 26, 2016

Expectations greatly exceeded. Delightful pool and Jacuzzi. Had a pleasant meeting with their new General Manager, "Steve" - very in tune with customer service. Room and bathroom were spotless. Location convenient to Downtown Bakersfield

Helpful?
Thank walternewman
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Mr. Newman, thank you for your kind comments regarding your recent stay at the Four Points by Sheraton in Bakersfield. I appreciated your recommendations regarding local eateries and ice cream Parlors and I enjoyed our conversation. We appreciate your business and we hope that you will allow us to host your next stay during your business trip to Bakersfield. Best... More 

San Leandro CA
Level Contributor
130 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
4 of 5 stars Reviewed June 18, 2016

We were impressed with the facilities, especially the gym and the grounds. The pool provided relief from the hot afternoon, but I was a little put off by the somewhat cloudy condition of the pool water. The WiFi worked well throughout the complex including the adjacent restaurant. All in all a good experience.

Helpful?
Thank byoung3rd
Tracy W, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you for staying with us and sharing your experience byoung3rd. We are pleased that you enjoyed your stay. You'll be happy know that we resolved the cloudiness issue in the pool immediately after identifying it. We look forward to seeing you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Four Points by Sheraton Bakersfield is located in the heart of the business district, with scenic sights and sounds and a short walk to corporate offices. 6,800 square feet of event space. ... more   less 

Additional Information about Four Points by Sheraton Bakersfield

Address: 5101 California Ave, Bakersfield, CA 93309-1623
Location: United States > California > Bakersfield
Price Range: $92 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Bakersfield 3.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
4 Points By Sheraton Bakersfield
Four Points By Sheraton Bakersfield Hotel Bakersfield
Sheraton Bakersfield
Four Points Bakersfield
Bakersfield Sheraton
Bakersfield Four Points
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