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Wellness Hotel Vista

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Velka Morava 46, Dolni Morava 561 69 Czech Republic
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Traveler (187)
Room & Suite (39)
Dining (15)
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About

Location
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Wellness hotel Vista **** is situated in the mountains in relax & sport resort Dolni Morava. The hotel has 106 rooms, offers a wellness center, bowling, golf simulator, billiards, fitness center, gym, outdoor tennis courts and ball games, variable conference rooms for up to 350 persons, dance bar, 2 restaurants, lobby bar, outdoor terrace with beautiful view and garage parking.Next to the hotel is iluminated bobsleigh ride 1200 meters, Segway X2 rental, 12-basket Disc Golf court, climbing-ropeways center, Power Fan - free fall of 13 m, Double Big swing - giant tandem swing, rope crossing through the woods, climbing tower, summer operation of cable chairlift, skiing on 7.5 km of slopes, kids ski park, ski and snowboard equipment rental, ski and snowboard school, illuminated toboggan run 2.5 km, groomed cross country trails.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Skiing
Tennis court
Babysitting
Wifi
Hot tub
Indoor pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Spa
Ski In / Ski Out
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
Czech
280Reviews1Q+A6Room tips
Traveler rating
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I Z wrote a review Aug 2019
Liberec, Czech Republic3 contributions1 helpful vote
Mixed feelings... To make the long story short: highly overpriced hotel. The long story: First experience - hotel parking is not free, they charge 100 for outside parking and 200 for parking in the garage. And all parking lots of the hotel were full when we arrived. So we parked outside. The outside parking is also very crowded during daytime. Second experience - the lady “manager on duty” in reception was very tired and unpleasant. Rooms: Rooms are nice and big. There are power supplies under each tv which emit a strong green light, I had to pull them from the socket, otherwise it illuminates the room. Curtains are not blocking the lights at night and day. Kettle in the room is making a strong smell of plastic during boiling. Mattress is too soft... There is no air conditioning, and it’s pretty hot in the room during these days, until 21:00 approximately, even with windows open. Water flow in shower is really weak. In our room we had two basins, each faucet was connected differently to the hot water which was confusing. There is a drying rack which can be placed on balcony to dry swimwear. Nice. But I expect the towel dryer to function as well. It wasn’t functioning. Sound insulation is ok fo walls but not good for ceiling, you can hear kids jumping above your head. Staff: First, the room cleaning service is kind of “invasive”, 3 out of 4 days they came about 8:30 and knocked on the door, asking when we are leaving. On the fourth day we left in the morning and got back about 14:00, to find out that room was not cleaned and the wet towels we left on the floor is remaining there (towel dryer is not functioning, remember?). So we had to wait outside to let the cleaning crew do their job. Breakfast and dinner: The staff is very nice and helpful. The food is mostly traditional. A lot of porky kind of dishes. Some is tasty some is not, but everyone can find something to eat. I wish there were more healthy dishes and less fat. Desserts are very good. A la carte: There is a limited choice, about 4 main courses and 3 dishes for kids, one and single type of beer. The food is ok, but the service is terrible. We ate there twice, the waiter was rude, didn’t speak English, there was only one English menu in the restaurant! So ok, that’s what google translate is for, but even this didn’t help us to communicate with him. So the first time - we got a wrong dish for our son, they changed it after 20 minutes! A lot of time for a 4.5 yo kid to wait. And the second time they forgot my wife’s order so we didn’t get it at all! Pool: The pool is nice and clean, kids area has warm water, kids were enjoying it. The water in the main pool is quite cold, but tolerable. Warning: the tiles are slippery, in one of the reviews it caused a broken arm to some kid. My son is also slipped and fell, so keep an extra eye on small kids. The whole experience is not good for probably highest price in the area.
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Date of stay: August 2019
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Response from WellnessHotelVista, Front Office Manager at Wellness Hotel Vista
Responded Sep 10, 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Wellness hotel Vista
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Dafne07 wrote a review Jun 2019
Vienna, Austria1829 contributions397 helpful votes
This hotel has definitely potential but fails to deliver. The frustrating thing is that the average rating represents some impressive moments and some deeply disappointing ones. But from the beginning. There was a problem with our reservation when we arrived. Long story short, the hotel made us very generous proposal and all good. Great plus Great kids club. Our daughter loved it. Great activities. Big plus Spa and pool also very nice. Waiters on the bar wonderful and the management always present and very professional. So by now you are probably asking where was the problem.... FOOD Food is the most important thing for us when we travel. And I need to add that we paid 220 eur per night (2 adults and a 6yo) in low season! So there is some expectations on the half board. First the breakfast - average. No fresh cooking station, fried eggs sitting there for hours. After 2 days we struggled what we should eat. Dinners - well - the first day we arrived late and the hotel was so generous that they let us choose food from the a la card. We loved it! And we were really looking forward to the dinner buffet. Saturday night (hotel busy), the buffet was good. Nice choices. Despite the fact that no cooked vegetables there were some other interesting healthy options. Sunday (very few guests) disaster. We were literally in shock when we saw the food. Small selection is not such a big problem but the content is - everything fried, breadcrumbed, dumplings, sauces. No cooked veggies, no healthy options. On the fresh vegetables side there was every day tomato, cucumber and paprika so that became our escape. When we addressed the issue, again, impressive and very professional management approach and we were offered to eat in the restaurant and they cooked fresh for us and the food was delicious. One last point - the drinks are quite expensive. But the coffee is good and they have nice selection of Czech wines So, there is definitely a potential but for the price they charge, they fail to deliver. But this is something that can easily be changed so I have high hopes. They have great chefs!
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Date of stay: June 2019Trip type: Traveled with family
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JBlo45 wrote a review May 2019
Pissouri, Cyprus166 contributions45 helpful votes
The place is great for kids and activities. For a supposed 4 star costing upwards of £150: - mattresses are soft, supposed pillow menu, but all pillows seem filled with shredded foam - bathroom in our room was tiny, no bath, fittings are clean, but cheap (think student dorm shower cubicle) - no consumables in bathroom, reception didn’t have a clue what body lotion was - bring your own - they DO HAVE A TOASTER, but you have to ask, staff clearly can’t be bothered to bring it out every morning - spa seemed always busy, probably just a lack of staff, there seemed more than enough treatment rooms and I couldn’t see matching footfall; book early :) - leaving packs of pringles (and water) out with a note it’s chargeable as part of minibar; some would say it’s baiting the kids Regarding the rest: - buffet dinner is great for adults, but nearly all the options are far too complex for kids who will then try to pick out all the bits out of the dish
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Date of stay: May 2019
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Tomas V wrote a review Mar 2019
Nove Hrady, Czech Republic102 contributions41 helpful votes
We really like to stay in hotel Vista and that's the reason why we return there twice per year (winter and summer). There is always amazing food, very nice wellness, excellent location and they are extremely friendly to kids which is perfect for us. There are several things where they improved and we strongly believe that it is also because of our feedback that we provided e.g. wellness or front desk service moved to the very next level and we always love to chat with them and they are always ready to help. On the flip side, there were some changes where we were not so happy and unfortunately it is related to the prices. Well, we don't mind to pay a little bit more for our 1-week stay every year but we like to have included as much as possible and if we need something else in the hotel, we expect to have some "friendly" prices there since we stay there the whole week. The perfect example is related to drinks where the prices are increasing every year and if one Pilsner costs 80CZK per standard half litre, you don't enjoy that there. Moreover they started to charge for something that used to be standard and moreover because of that, they limit the "unlimited" things - great example would be sauna rituals that they keep roughly 3 times per evening and you have to pay for that but it means that during that time you can't enjoy your unlimited wellness and that's the most important part of the day. The same is with yoga, you have to pay for that or even for swimming for kids, etc. There are some further things that should improve and we were pretty disappointed by that: - our kids used to see mamut every day there, during the breakfast, during the day, but it is gone and he is just on exercise - the pool should be open from 7am since we all are awake with he kids from around 6am and we don't have anything to do during that time - we strongly miss the sliding door from the skiing room since it is nightmare there every morning Well, I wanted to provide this feedback to the operational manager so they can work on it but I was routed just to the customer service so I didn't have a chance to talk to somebody directly :-( Dropping the rating is the first step so you have the feedback and the next step would be to move to the different hotel / place so please think about it. If you work on that, I would appreciate if you let me know and I would be happy to bump your rating back again since I like your concept and hotel very much :-)
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Date of stay: February 2019
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Trip type: Traveled with family
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Zuzana M wrote a review Feb 2019
London, United Kingdom12 contributions3 helpful votes
+1
Vista is perfect for families with children - Very convenient! Clean and good size rooms. Skiing slope and rental is right outside the hotel, ski school with English spoken instructors (upon request) not far as well. The facilities in the hotel are great - a lot of entertainment for big and small. There is beautiful nature in the area and clean air! Breakfast in the hotel is great, buffet style dinners are ok, but the same every day and not many options otherwise, except nice pizza place at Terezka/U Slona about 20mins walk (there is also a complimentary mini bus running daily until 16:30) Swimming pool is lovely although overfilled with water and slippery tiles with no grab rails - my son broke his arm there (we had to drive him to hospital 40mins away where he received great treatment btw.), absolutely not his fault as I also nearly slipped at the exact same spot while holding small baby - the hotel management was oblivious to the fact that they have no signage and staff handing out slippery “hotel slippers” with no warning whatsoever. Anti-slip tiles should be used in this place. The wellness part is great with nice sauna, but very crowded late afternoons/evenings. The Sauna rituals were great! The WiFi is extremely slow and in the whole area there is no 3G coverage. The add-ons in the hotel are overpriced for the Czech Republic - double espresso for £5, and pedicure £45, but if you want nail polish you have to pay extra £6 ;)
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Date of stay: February 2019Trip type: Traveled with family
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PRICE RANGE
$127 - $192 (Based on Average Rates for a Standard Room)
LOCATION
Czech RepublicBohemiaPardubice RegionDolni Morava
NUMBER OF ROOMS
106
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Frequently Asked Questions about Wellness Hotel Vista
Which popular attractions are close to Wellness Hotel Vista?
Nearby attractions include Stezka v oblacich (0.5 miles), Mamutikuv vodni park (0.10 miles), and Military Museum Kraliky (4.7 miles).
What are some of the property amenities at Wellness Hotel Vista?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Wellness Hotel Vista?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Wellness Hotel Vista?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Wellness Hotel Vista?
Yes, free parking is available to guests.
What are some restaurants close to Wellness Hotel Vista?
Conveniently located restaurants include Schronisko na Śnieżniku - Restaurant, Penzion Krcma, and Pension Moravanka.
Are there opportunities to exercise at Wellness Hotel Vista?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Wellness Hotel Vista?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Wellness Hotel Vista?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Wellness Hotel Vista offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Wellness Hotel Vista?
Many travelers enjoy visiting Pěchotní srub K-S 14 U Cihelny (4.7 miles).