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Super 8 West Memphis

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Super 8 West Memphis
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242 Reviews from our TripAdvisor Community

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Showing 239: English reviews
San Diego, California
1 review
3 of 5 stars Reviewed yesterday NEW

We reserved and got a non-smoking room. Unfortunately, that did not mean a non-smoking hall leading to the room. The hall odor was disgusting, and although our room did not smell like smoke, our sheets did, making for a very unpleasant night's sleep. Do they smoke in the laundry room???

Review collected in partnership with Super 8

Helpful?
Thank 530russellg

Travelers are raving about these West Memphis hotels

Charlottesville, Virginia
Level Contributor
10 reviews
10 hotel reviews
1 of 5 stars Reviewed 1 week ago

If I could give this nauseating hotel zero stars, that's exactly what I will do. If someone was to ask me everything wrong with this hotel, I'd respond with, "EVERYTHING." I told the incompetent person at the front desk I wanted a non-smoking room. However, I got the opposite. Furthermore, T\the telephone in my room did not work and they... More 

Helpful?
Thank Rodrigo G
David S, Front Office Manager at Super 8 West Memphis, responded to this review

I am sorry to hear about the issues with your stay. We are working on some training programs to help with these issues. Once again sorry for your trouble. More 

Ormond Beach
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We found Super 8 chain to be a very good selection of overnite stays on our trip - each was clean - no oders - non smoking units were totally free of smoke oders - morning breakfasts present well and with a broad selection to get you on the road - would use this chain again to meet our travel... More 

Review collected in partnership with Super 8

Helpful?
Thank George S
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Thank you for staying with us. We hope to see you again soon. More 

Saint Louis, Missouri
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed here for the first time and I would say it was a great stay. The rooms were clean and the staff was kind. Close to memphis were fun times can be had.

Review collected in partnership with Super 8

Helpful?
Thank spiero007
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Thank you for staying with us. We hope your trip was great. See you soon More 

Denver, Colorado
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Good price for the room. 1/2 the price of what were quoted in Memphis, TN across the river/10-min away. Worth saving the money for a "sleeping only" room. Room was big enough for 5 of us. Yes it does like a former smoking hotel, it lingers. The breakfast was not good: pre-packaged danishes, make your own waffle, and dry cereal.

Helpful?
Thank Kane M
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Thank you for staying with us. We are working on the smoke smell and expanding our breakfasts. We hope your trip was great. Hope to see you soon. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

It has to be the single worst hotel that we stayed in during our two month trip in the states. Filthy carpets, rooms and hallways stunk of cigarette smoke, don't try and sleep on the bed - it has bugs crawling all through it. Hair in the bathroom and a lock on the door that doesn't work.

Helpful?
Thank Joshua B
David S, Front Office Manager at Super 8 West Memphis, responded to this review

We are sorry to hear about the issues with your stay. We are working on getting new air fresheners to cut down on the smoke. We are working on some training programs for the staff. We hope you will give us another chance and see our progress. Once again sorry for the issues with your stay. More 

Austin
1 review
3 of 5 stars Reviewed 5 weeks ago

The room was very outdated and dirty. There was cobwebs on the corner and ants on the side table. There were hairs on the bed sheets like if the bed sheets were not washed or changed after the previous visit We were not allowed to make our own waffle and she kept cleaning around us like if trying to rush... More 

Review collected in partnership with Super 8

Helpful?
Thank 730ndlt
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Thank you for staying with us. I am sorry for the issues with your stay. We are currently working on a training programs for our housekeepers and breakfast attendants. I hope you will give us a second chance in the future and see our progress. Thanks again More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Super 8 West Memphis is located right off of both major interstates I-55 and I-40 with easy on and off access. We are walking distance of the Petro and Loves travel stores, and just 5 miles from downtown Memphis, TN! ... more   less 

Additional Information about Super 8 West Memphis

Address: 901 Martin Luther King Dr, West Memphis, AR 72301-3749
Location: United States > Arkansas > West Memphis
Price Range: $49 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 West Memphis 2*
Number of rooms: 56
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Also Known As:
Super 8 West Memphis Hotel West Memphis
Super Eight West Memphis
West Memphis Super Eight
West Memphis Super 8
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