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Quality Inn

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74 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Scottsdale, Arizona
Level Contributor
88 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 10, 2015

Clean, comfortable and convenient along I40 just before Memphis,TN. Staff was friendly and helpful on directions to a local restaurant due to area road construction. Close and convenient place to stay if visiting the Bass Pro Shop on the other side of the Mississippi River. Would stay here again when traveling back west on I40.

Helpful?
Thank Wyleman
Chiman M, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Janesville
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2015

This is the second time we have stayed here. The staff were great and the room was also. We got the same room as we had the first time we were here. The staff were very helpful in giving us directions to a local restaurant (Chinese) and that was fantastic! it is called Fusion. The whole area is under road... More 

Helpful?
Thank Charles C
Chiman M, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

1 review
5 of 5 stars Reviewed May 14, 2015 via mobile

The particular had very friendly and accommodating staff. My room was quite clean when I arrived and the free internet access was quick. I did not go swimming so I cannot comment on the poolside amenities. I will certainly stay again on a return trip. Ethan

Helpful?
Thank Eshetler
Chiman M, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Hot Springs, Arkansas
Level Contributor
11 reviews
2 of 5 stars Reviewed May 4, 2015

I went there and it was bad. We all wanted to go swimming, but there was no indoor pool. They had an outdoor pool, but it was not going to be open untill May 8th. And there was no exersise room.My sister found a cricket in the room. Then we went to breakfast and the biscuts were cold. the only... More 

Helpful?
Thank Zaynl0ver
Chiman M, General Manager at Quality Inn, responded to this review

Thank you for taking time to respond to the survey. We accommodate many guests each evening, and strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, It's disappointing to learn that you are unhappy. Please accept my sincere apology. We look forward... More 

Travelers are raving about these West Memphis hotels

1 review
4 of 5 stars Reviewed March 15, 2015 via mobile

Decent place and clean.. Luckily it wasn't cold outside I would have frozen. HEATER WANT INOP BUT I LET THEM KNOW SO HOPEFULLY IT WILL BE FIXED!! NOT to far away from Beale Street... also have some people breaking rules and smoking in none smoking rooms!!!! But Overall is was decent!!!!

Helpful?
Thank Lucious34
Chiman M, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

1 review
5 of 5 stars Reviewed March 13, 2015 via mobile

Nice hotel and very clean. Very hospitable. Would recommend. I will definitely be returning to this hotel. The upgrades are very nice. The management was very helpful and their service was as well. If you need a hotel to stay in while in the area I would fully recommend this specific hotel.

Helpful?
Thank wemahunt
Chiman M, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

White, Georgia
Level Contributor
99 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 1, 2015 via mobile

Nice and clean hotel. Friendly staff, does smell like smoke in the lobby though. Good continental breakfast. However the hotel is located in an area where all the nearby restaurants taste terrible and doesn't appear to be the safest area.

Helpful?
Thank southerntrucker
Chiman M, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

San Diego, California
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed February 5, 2015

As an avid traveler, I am aware of the different levels of quality within hotel chains. And I am compelled to give high marks to this Quality Inn. This trip was indeed incredible. First, the young lady at the front desk (Nina) was so nice and sweet and really went above-and-beyond in customer service to make sure we were taken... More 

Helpful?
Thank glenngoss
Chiman M, General Manager at Quality Inn, responded to this review

Dear Glenn, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Nashville
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed January 6, 2015

We stayed here for one night in Oct 2014. The rooms were a tad bit older but they were very clean and comfortable. It's right next to Interstate 40 but we couldn't hear a thing and we were facing the interstate. We would definitely stay here again.

Helpful?
Thank TennesseeMom404
Chiman M, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed December 30, 2014

We stayed here for a quick trip to the Liberty Bowl and zoo. While this property is older, our room was one of the cleanest I have stayed in, during recent travels. (and I used to clean hotel rooms for Disney World) The channels on the Tv were adequate and the queen sized beds were a plus. The bathroom was... More 

Helpful?
Thank Kelli M
Chiman M, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast

Additional Information about Quality Inn

Address: 1009 East Service Rd, West Memphis, AR 72301-2205
Location: United States > Arkansas > West Memphis
Price Range: $80 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 53
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Also Known As:
Quality Inn West Memphis
West Memphis Quality Inn
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