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Quality Inn

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Quality Inn
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71 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Covington
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 23, 2016

Pros: The room was quiet, clean, comfortable Average: Location was good, faded signs made it hard to get to the correct road though. The lobby, the staff that greeted me was interested in other things, not welcoming. There was an employee van blocking the entrance to the Hotel. Not-So-Good: Pool Area, the pool was not clean, there were no trash... More 

Helpful?
Thank Love2TravelCovington
Loveland, Colorado
Level Contributor
71 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed June 19, 2016

This hotel is located right off of the interstate and that's about it's only redeeming feature. The staff was not very friendly and we found bugs in our room. The breakfast in the morning ran out of food at 7:30 in the morning. Maybe they resupplied later, but we weren't going to wait. The beds were extra firm and so... More 

Helpful?
1 Thank Richard Y
Chiman M, General Manager at Quality Inn, responded to this review

Dear Valued Guest, Thank you for taking time to respond to the survey. We accommodate many guests each evening, and strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, It's disappointing to learn that you are unhappy. Your comments will help us... More 

Travelers are raving about these West Memphis hotels

Grand Rapids, Michigan
Level Contributor
87 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed June 8, 2016

Our check in was lengthy. The girl that checked us end had to call the manager I made reservation on Comfort Inn Web site for two rooms. When we got there and wanted to change the name on the second room it changed the cost of the room After some time we got the rooms for the price quoted. Our... More 

Helpful?
Thank boopsie58
Palm Desert, California
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 13, 2016

They were very nice and located a ground floor room which was close, clean & comfortable. It had a sofa, fridge & microwave as well as a desk. The breakfast was good & the server was very nice. We would stay at this location again.

Helpful?
Thank JMSFairfieldGlade
Chiman M, General Manager at Quality Inn, responded to this review

Dear JMSFairfieldglade Thank you for taking time to respond to the survey. We accommodate many guests each evening, and strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Our elevator is now installed and we are awaiting for the state inspection to put... More 

Indiana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 25, 2016

Checked in at 3:00 AM traveling back home to Indiana. Room was clean, bed linen clean. Towels clean and good size. Beds comfortable. Shower was clean and powerful. Heater worked fine. I would say book with confidence

Helpful?
1 Thank joeey46383
Chiman M, General Manager at Quality Inn, responded to this review

Dear Guest joeey46383, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

Level Contributor
164 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed February 20, 2016 via mobile

Stayed here the other night. The staff was friendly and check in was quick. The room was spacious and clean. The breakfast was decent. They had hot was, sausage, biscuit and gravy, cereal, oatmeal, bagels and toast. Whenever I'm in the area again, I will stay here.

Helpful?
Thank Rich W
Chiman M, General Manager at Quality Inn, responded to this review

Dear Rich W., Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 1, 2016

I have read the horror stories but thought it would never happen to us. I always try to choose good hotels and read the reviews before going. I was a little leery of this property because of a few bad reviews but none of them said anything about bed bugs. No one in my family has ever in their lives... More 

Helpful?
2 Thank JD Y
Chiman M, General Manager at Quality Inn, responded to this review

Dear JD, Thank you for taking time to respond to the survey. We accommodate many guests each evening, and strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, It's disappointing to learn that you are unhappy. Please accept my sincere apology. I... More 

Lewistown, Illinois
1 review
4 of 5 stars Reviewed October 28, 2015

My mother and I were traveling to my home for her to stay the summer with me. She was not feeling well, and was sicker than we thought. We were given a VERY close room to the front door which was wonderful as she was in a wheelchair. The room was very nice and clean. The bed was comfortable. The... More 

Helpful?
Thank Barbara F
Chiman M, General Manager at Quality Inn, responded to this review

Dear Barbara, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

The Woodlands, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 12, 2015

This motel is operated by Chiman Mistry. I have been using this lodging for about 3 years. It is about halfway between Houston and Cincinnati Ohio; so, it is conveniently located for my travel needs. The rooms are clean and Mr. Mistry always warmly greets me when I check in. His lodging has more amenities than the Holiday Inn Express... More 

Helpful?
Thank Ed D
Chiman M, General Manager at Quality Inn, responded to this review

Dear Ed, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 9, 2015

I stopped one night on my way to Missouri in this hotel. General score shows good. The first impression of the hotel was different to a good score. The receptionist wore a real dirty shirt but was professional friendly. The hotel has no lift. This I missed when checking standards, so I had to carry all luggage up stairs. Internet... More 

Helpful?
1 Thank jahosa
Chiman M, General Manager at Quality Inn, responded to this review

Dear Jahosa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about Quality Inn

Address: 1009 S Service Rd, West Memphis, AR 72301-2205
Location: United States > Arkansas > West Memphis
Price Range: $80 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 54
Reservation Options:
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Also Known As:
Quality Inn West Memphis
West Memphis Quality Inn
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