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Quality Inn

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74 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Melbourne
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed in this hotel this week and found it ok. We were given a nice big room which was clean, but faced the road so was a little noisy. We were offered to change to another room if we wanted to, but after a hot busy day we were happy to settle with what we were given. Just a... More 

Helpful?
Thank Alison D
Chiman M, General Manager at Quality Inn, responded to this review

Dear Alison, Thank you for taking time to respond to the survey. We accommodate many guests each evening, and strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, It's disappointing to learn that you are unhappy. Your comments will help us improve... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Purchased this room for cheap and wasn't expecting much... I was pleasantly surprised when we arrived to find a clean lobby and a smiling front desk attendant. We bought a 2 queen room- it was very spacious and clean (we did have to ask for the bathtub drain to be snaked BUT the GM was apologetic and came yo personally... More 

Helpful?
Thank Casey H
Chiman M, General Manager at Quality Inn, responded to this review

Dear Casey, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Chireno
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 21, 2016

We had to sleep in a room that contained gnats and/or fleas, semen on the comforters, hair on what was suppose to be clean towels, dirty refrigerator, coffee pot had been left so long that the coffee bag inside had started to mold,and a smoky room when it was suppose to be non-smoking. When I spoke to the owner he... More 

Helpful?
Thank Finley L

Travelers are raving about these West Memphis hotels

Covington
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 23, 2016

Pros: The room was quiet, clean, comfortable Average: Location was good, faded signs made it hard to get to the correct road though. The lobby, the staff that greeted me was interested in other things, not welcoming. There was an employee van blocking the entrance to the Hotel. Not-So-Good: Pool Area, the pool was not clean, there were no trash... More 

Helpful?
Thank Love2TravelCovington
Loveland, Colorado
Level Contributor
71 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed June 19, 2016

This hotel is located right off of the interstate and that's about it's only redeeming feature. The staff was not very friendly and we found bugs in our room. The breakfast in the morning ran out of food at 7:30 in the morning. Maybe they resupplied later, but we weren't going to wait. The beds were extra firm and so... More 

Helpful?
1 Thank Richard Y
Chiman M, General Manager at Quality Inn, responded to this review

Dear Valued Guest, Thank you for taking time to respond to the survey. We accommodate many guests each evening, and strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, It's disappointing to learn that you are unhappy. Your comments will help us... More 

Grand Rapids, Michigan
Level Contributor
87 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed June 8, 2016

Our check in was lengthy. The girl that checked us end had to call the manager I made reservation on Comfort Inn Web site for two rooms. When we got there and wanted to change the name on the second room it changed the cost of the room After some time we got the rooms for the price quoted. Our... More 

Helpful?
Thank boopsie58
Palm Desert, California
Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 13, 2016

They were very nice and located a ground floor room which was close, clean & comfortable. It had a sofa, fridge & microwave as well as a desk. The breakfast was good & the server was very nice. We would stay at this location again.

Helpful?
Thank JMSFairfieldGlade
Chiman M, General Manager at Quality Inn, responded to this review

Dear JMSFairfieldglade Thank you for taking time to respond to the survey. We accommodate many guests each evening, and strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Our elevator is now installed and we are awaiting for the state inspection to put... More 

Indiana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 25, 2016

Checked in at 3:00 AM traveling back home to Indiana. Room was clean, bed linen clean. Towels clean and good size. Beds comfortable. Shower was clean and powerful. Heater worked fine. I would say book with confidence

Helpful?
1 Thank joeey46383
Chiman M, General Manager at Quality Inn, responded to this review

Dear Guest joeey46383, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

Level Contributor
172 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed February 20, 2016 via mobile

Stayed here the other night. The staff was friendly and check in was quick. The room was spacious and clean. The breakfast was decent. They had hot was, sausage, biscuit and gravy, cereal, oatmeal, bagels and toast. Whenever I'm in the area again, I will stay here.

Helpful?
Thank Rich W
Chiman M, General Manager at Quality Inn, responded to this review

Dear Rich W., Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 1, 2016

I have read the horror stories but thought it would never happen to us. I always try to choose good hotels and read the reviews before going. I was a little leery of this property because of a few bad reviews but none of them said anything about bed bugs. No one in my family has ever in their lives... More 

Helpful?
2 Thank JD Y
Chiman M, General Manager at Quality Inn, responded to this review

Dear JD, Thank you for taking time to respond to the survey. We accommodate many guests each evening, and strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, It's disappointing to learn that you are unhappy. Please accept my sincere apology. I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast

Additional Information about Quality Inn

Address: 1009 East Service Rd, West Memphis, AR 72301-2205
Location: United States > Arkansas > West Memphis
Price Range: $80 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 53
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Also Known As:
Quality Inn West Memphis
West Memphis Quality Inn
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