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Quality Inn

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76 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Moutain Home
Level Contributor
88 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here overnight on business trip. Staff was friendly enough but this hotel is dated. Room was run down looking. Needs to be refreshed. One thing when I checked in the room was very warm. It was 103 heat index outside and it had to be at least in the 90s in the room and it took a couple hours... More 

Helpful?
Thank Heidi K
Chiman M, General Manager at Quality Inn, responded to this review

Dear Heidi, Thank you for taking time to respond to the survey. We accommodate many guests each evening, and strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, It's disappointing to learn that you are unhappy. Your comments will help us improve... More 

Tyler, Texas
Level Contributor
116 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We checked in and our room smelled musty and was very warm. Not a good sign right from the start. We turned on the air conditioning and the smell dissipated somewhat, but did not entirely go away, It was coming from the bathroom. The bathroom needed some upkeep. It was clean, but the wallpaper was starting to peel, and just... More 

Helpful?
Thank boilers78

Travelers are raving about these West Memphis hotels

Webster, Florida
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was very clean with 2 chairs to sit & be comfortable. Nice big rooms with comfortable bed. Very friendly staff & very helpful. Nice variety of items for breakfast. Will stay here again when in the area.

Helpful?
Thank Nancy H
Melbourne
Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in this hotel this week and found it ok. We were given a nice big room which was clean, but faced the road so was a little noisy. We were offered to change to another room if we wanted to, but after a hot busy day we were happy to settle with what we were given. Just a... More 

Helpful?
Thank Alison D
Chiman M, General Manager at Quality Inn, responded to this review

Dear Alison, Thank you for taking time to respond to the survey. We accommodate many guests each evening, and strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, It's disappointing to learn that you are unhappy. Your comments will help us improve... More 

2 reviews
5 of 5 stars Reviewed August 8, 2016 via mobile

Purchased this room for cheap and wasn't expecting much... I was pleasantly surprised when we arrived to find a clean lobby and a smiling front desk attendant. We bought a 2 queen room- it was very spacious and clean (we did have to ask for the bathtub drain to be snaked BUT the GM was apologetic and came yo personally... More 

Helpful?
Thank Casey H
Chiman M, General Manager at Quality Inn, responded to this review

Dear Casey, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Chireno
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 21, 2016

We had to sleep in a room that contained gnats and/or fleas, semen on the comforters, hair on what was suppose to be clean towels, dirty refrigerator, coffee pot had been left so long that the coffee bag inside had started to mold,and a smoky room when it was suppose to be non-smoking. When I spoke to the owner he... More 

Helpful?
Thank Finley L
Covington
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 23, 2016

Pros: The room was quiet, clean, comfortable Average: Location was good, faded signs made it hard to get to the correct road though. The lobby, the staff that greeted me was interested in other things, not welcoming. There was an employee van blocking the entrance to the Hotel. Not-So-Good: Pool Area, the pool was not clean, there were no trash... More 

Helpful?
Thank Love2TravelCovington
Loveland, Colorado
Level Contributor
71 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed June 19, 2016

This hotel is located right off of the interstate and that's about it's only redeeming feature. The staff was not very friendly and we found bugs in our room. The breakfast in the morning ran out of food at 7:30 in the morning. Maybe they resupplied later, but we weren't going to wait. The beds were extra firm and so... More 

Helpful?
1 Thank Richard Y
Chiman M, General Manager at Quality Inn, responded to this review

Dear Valued Guest, Thank you for taking time to respond to the survey. We accommodate many guests each evening, and strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, It's disappointing to learn that you are unhappy. Your comments will help us... More 

Grand Rapids, Michigan
Level Contributor
88 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed June 8, 2016

Our check in was lengthy. The girl that checked us end had to call the manager I made reservation on Comfort Inn Web site for two rooms. When we got there and wanted to change the name on the second room it changed the cost of the room After some time we got the rooms for the price quoted. Our... More 

Helpful?
Thank boopsie58
Palm Desert, California
Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 13, 2016

They were very nice and located a ground floor room which was close, clean & comfortable. It had a sofa, fridge & microwave as well as a desk. The breakfast was good & the server was very nice. We would stay at this location again.

Helpful?
Thank JMSFairfieldGlade
Chiman M, General Manager at Quality Inn, responded to this review

Dear JMSFairfieldglade Thank you for taking time to respond to the survey. We accommodate many guests each evening, and strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Our elevator is now installed and we are awaiting for the state inspection to put... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast

Additional Information about Quality Inn

Address: 1009 East Service Rd, West Memphis, AR 72301-2205
Location: United States > Arkansas > West Memphis
Price Range: $79 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 53
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Also Known As:
Quality Inn West Memphis
West Memphis Quality Inn
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