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Nickelodeon Hotels & Resorts Punta Cana

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Carretera Uvero Alto, Uvero Alto, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 01/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Nickelodeon Hotels & Resorts Punta Cana
Updated 01/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 6 hotels in Uvero Alto
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Nickelodeon Hotels & Resorts Punta Cana is the first resort of its kind in the Caribbean - and the world - this five-star vacation destination brings the spirit of infinite play to every minute of the day. From the Aqua Nick playground to our luxurious spa, we make sure that every guest has the experience of a lifetime. Our glamorous and spacious Swank Suites, the one-of-a-kind Pineapple Villa, and a wide variety of upscale accommodations all feature playful décor that brings out the inner kid – or the actual kid – in every guest. Personalized service is at the heart of the Karisma philosophy. Our friendly staff is waiting to indulge your every whim and will make sure your stay is filled with happy surprises. So join us on the golden sands of Uvero Alto Beach, just 25 miles north of Punta Cana Airport. Your family will never forget the colorful waterslides and pools, hanging out with their favorite Nickelodeon characters, hilarious Slimings, and the famous Karisma Gourmet Inclusive® Experience!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Water park
Aerobics
Entertainment staff
Evening entertainment
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Concierge
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Infirmary
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Refrigerator
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Clothes rack
Wake-up service / alarm clock
Whirlpool bathtub
Bath / shower
Complimentary toiletries
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
3261Reviews732Q+A100Room tips
Traveler rating
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Popular mentions
Nick T wrote a review Jan 15
Ottawa, Canada18 contributions8 helpful votes
+1
Our family of four stayed in Jan 2022. The resort was not busy and staffing was low due to COVID restrictions. As Prestige members, we enjoyed the benefits of the Butler services. People who stood out are Prestige - Henry - Dariel - Shamir - Isabel - Kenny, beach butler - Ryan, beach butler Verdello - Waiter, Wander - Hostess, Isaura Space Walker - Radi - Galactico BRGRSPH - Fransico Sugarcane - Pedro
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Date of stay: January 2022Trip type: Traveled with family
Room Tip: List any food allergies and request a meeting with the food and beverage manager. They will...
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Response from Karisma Hotels, General Manager at Nickelodeon Hotels & Resorts Punta Cana
Responded 6 days ago
Dear 13199nickt, Thank you for your wonderful review of your experiences at Nickelodeon Resort Punta Cana, it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. Thank you again and we look forward to your next visit to the Nickelodeon Resort Punta Cana. Kind Regards, Hotel Management
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Matthew P wrote a review Dec 2021
7 contributions11 helpful votes
+1
Hotel's Favorite
My family (41 f,42 m,8 f,5 m) just returned from a 12 day experience at this Resort. I was unsure what to expect especially during Covid; and what a rush, thrill and panic it was. The resort was amazing in so many aspects, could use improvements in others but after being to DR over 10 times, this was ranked well up there especially for the fact that we were with our kids (mucho gracias Alicia!) The property is well maintained and continuously looked after. There are pool cleaners, grounds keepers and workers buzzing all over this place. We saw workers renovating rooms, painting walls, improving areas needing repair. So seeing this gave me a sense that they truly care about the property and its wellbeing. At the Aqua Nick, the pools are warm, clean and the kids zone was amazing! We left our kids there daily for hours and they always wanted to go back. One area of improvement which we did raise to Management is that the pool deck in Aqua Nick needs anti-slip coating, as it is just painted white and we saw endless kids and adults slipping and falling. The food there was good but the same day in and out. The food was excellent as a matter of fact I did not expect it to be that good. The restaurants rotated because of capacity issues, but we got to eat anywhere we wanted without issues. The Verdello served home made pasta, ossobuco, and pizzas to die for! The kids loved it there, and we always had the chef (Davide) come around asking how our meals were. TOP notch service (Thank you Super Luis!). We really enjoyed Wok Wok, where the Pad Thai was amazing, the Sushi was excellent and satays were great. The ambiance is fantastic. We ate once at Spacewalker which was good, but we really enjoyed the other places more. BurgerPH was a riot. The burgers (Angus) are surprisingly amazing, seasoned perfectly and the sesame seed buns were the softest I have ever had. And the food truck idea is fantastic, great job on that premise! The main Sugarcane is where the buffet was each morning and lunch, where we had fresh smoothies each morning followed by omelets. OMG the smoked salmon is to die for, with cream cheese was the best I ever had. Each station has a server so it was not serve yourself, but we never waited for anything. You want a rib eye, no problem, whatever you wanted there you could have. The fresh fruit and veggies were always fresh and perfectly ripe. The service was excellent like all other places we ate. At Zest we had somewhat of an ok meal for lunch, this is where we found it to be redundant and not as exciting. But we realized that we had to check it out each day to see if there was any surprises. Some days there was Paella and other there was monster ribs! We found that you can sometimes get sucked into the restaurant over at the Nickelodeon water park and have the same things day in and out, so I suggest going to Zest and asking the Chef what features they are doing that day. At Zest is where the character breakfast was. The kids LOVED it! Regarding our kids, ok so here is the issue I had; the kids menu was always the same, Burger, Chicken Fingers (over fried and hard), White rice, and pasta. that is all. So it was somewhat difficult to understand why a resort geared for children was so limited on its 'exploration' of kid friendly food. It got to the point where we had to start custom ordering for our kids who finally got sick of burgers and fries. So we started to ask the Chef to make Mac and Cheese, and Grilled Cheese sandwiches to mix things up. So to Management, my recommendation is to review the options for kids, and rotate the menus and explore new and creative ways to get them to eat something other than burgers and rice. Perhaps a kids buffet would be a nice idea, or adding other kid friendly meals like (build your own pizza, tacos, etc.). Kids love tacos so do Taco Tuesdays! etc. For a kids friendly resort that was my biggest issue. But don't be shy, just ask if you want something - its "always a pleasure" Doppio was great for snacks and coffee, small baguettes with apples and goat cheese was my favorite, and so was the Philly cheese steak you could order through room service! Yes, there are people always trying to sell you something, some are more pushy than others but all in all they respect you and if you say no, then they will leave you alone, for a day or two...Yes, you can buy lobster for 60USD, or a huge Tomahawk steak for $90USD but they were not so pushy. If you wanted imported wine expect to pay huge for it, but the wines by Virtuoso (Spain) were perfect and well suited for the food they served. By the way, the Rum was terrific, Brugal Extra, Malibu and other. You will not go thirsty here! The Mamajuana was also terrific and got us both nicely buzzed and 'happy'. We tipped everyone that helped us, served us or gave us a feeling of being welcomed and with that they seemed very thankful of the tokens (tips) of appreciation. Our concierge Rafael, is amazing, and thank you to Ryan and Isiah our butler for being so attentive to all our needs. We had to do work while we were there (We are in IT) and the Internet was crazy fast, over 200mbps all over the resort. About 30-50mbps back to Canada, which was perfect for our needs of remote desktops. Only issue is that the TVs have locked inputs so we could not plug in any HDMI devices (Firestick) in order to cast, so that was a bit of a bummer, oh well. Our room was 2202 which was a connected suite with a private pool on the patio (second floor) facing the ocean. What a huge room (Primary with King and Secondary with two doubles, two full baths), cleaned daily and thank you Lucia for being so attentive. It was spotless everyday. All in all this was a vacation to remember, in large part to all the hard working and friendly staff there! Everyone at the resort should be happy to hear that the Pisarek's will be back! xoxoxoxo
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Date of stay: December 2021
Value
Location
Service
4 Helpful votes
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Response from Karisma Hotels, General Manager at Nickelodeon Hotels & Resorts Punta Cana
Responded 3 weeks ago
Dear Matthew P: Thank you for selecting Nickelodeon Resort Punta Cana as hosts for your most recent visit to Dominican Republic. We work hard in creating a truly memorable experience for each and every guest So it brings me great joy to know our team went the extra mile and that their had such a positive impact on your vacation experience. We are also pleased to read how much you enjoyed our luxurious accommodation and facilities as well as our beautiful grounds. It was a pleasure hosting you and we certainly hope Nickelodeon Resort Punta Cana becomes your resort of choice during future travels. Cordially, Hotel Management
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Zach H wrote a review Jan 14
1 contribution
We had a great time on our trip. We loved the resort and would recommend it to anyone. The food was great and the people were awesome. The beaches and pools were the best of any resort I’ve been to. Great pool activities all day. The singers and shows at night were very fun. Entertainment staff was awesome! Mariposa, Luis, and Alberssa, did a fantastic job! Bar wait staff was great! Delores, Frainery and Angy.
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Karisma Hotels, General Manager at Nickelodeon Hotels & Resorts Punta Cana
Responded 6 days ago
Dear Ziowa11, Thank you for your kind words and great feedback. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. Thank you again for your review, and we look forward to hosting you here at Nickelodeon Resort Punta Cana many times more in the future! Kind Regards, Hotel Management
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Susana V wrote a review Jan 9
1 contribution1 helpful vote
We stayed at the hotel from Dec 30th to Jan 6. We had an amazing time. The hotel is great for families. We loved the shows and entertaining for the kids. We had a great Personal Concierge, Dayana, who helped us with everything we needed. We are already booking our next stay in the hotel. Thank you Nickelodeon staff!
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Date of stay: January 2022Trip type: Traveled with family
1 Helpful vote
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Response from Karisma Hotels, General Manager at Nickelodeon Hotels & Resorts Punta Cana
Responded 1 week ago
Dear V3142BNsusanav: On behalf of us all, staff and Management, at Nickelodeon Resort Punta Cana we would like to thank you for taking the time to share your experiences relating to your recent stay with us. It is great to know every detail that has exceeded your expectations and we are happy to hear you enjoyed your stay with us. We look forward to your next visit to Nickelodeon Resort Punta Cana very soon! Cordially, Hotel Management
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David D wrote a review Jan 4
1 contribution
We've stayed at a Karisma resort in the past in Mexico and this didn't match previous experience. Because of that, we were disaapointed - even after grading on a curve. After a day here, I decided I needed to adjust my expectations given COVID likely depleted their staff / requires them to stretch with who they hire and it seems have this resort in a financial predicament. There was nothing terrible about this visit..but considering we paid what we've paid in the past, I was expecting a similar experience which we didn't get. Again...I empathize..there are a lot of people here working hard and doing what they can to deliver an excellent experience. The staff was very nice for the most part, but there was more of a language barrier than usual (not a big deal at all...but worth noting). The grounds were actively maintained, but as others have mentioned, certain areas were unkept or closed off - namely the soccer / archery areas. Some have said it's due to covid that these are closed, but if it's ok to cram people into a buffet line, it's ok to play soccer. Still...nbd - i didn't bring my cleats or bow anyway. My main disappointment was with food / alcohol. Some of the places served you at the buffet line - other places let you self serve. I think they were trying their best, but it didn't all make sense and not the most effecient. The food was generally sub-par from what i've had before at Karisma resorts. The alcohol choices were ok..but were lacking. I think they try here...but the cost wasn't not in line with the service / experience this time.
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Date of stay: January 2022
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Response from Karisma Hotels, General Manager at Nickelodeon Hotels & Resorts Punta Cana
Responded 2 weeks ago
Dear daviddS1601UE, Thank you for the time taken to provide us your review of your recent stay at Nickelodeon Resort Punta Cana; every comment raised by you is of utmost importance at the time that we evaluate our hotel and services. It is very disappointing to hear that your culinary experiences did not live up to expectations. We can assure you that your experiences are not reflective of dining experiences and unique Gourmet Inclusive experience we offer to our guests. We care very much about how we make our guests feel and please rest assured that each part of your Nickelodeon Resort Punta Cana journey will be carefully reviewed with the team. Thank you once again for your review. We look forward to warmly welcoming you again in the future to experience the Nickelodeon Resort Punta Cana at its very best.
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PRICE RANGE
$272 - $646 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaUvero Alto
NUMBER OF ROOMS
208
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Frequently Asked Questions about Nickelodeon Hotels & Resorts Punta Cana
Which popular attractions are close to Nickelodeon Hotels & Resorts Punta Cana?
Nearby attractions include Nancy Gift and Cigars Shop (0.7 miles) and Guys and Dolls (0.7 miles).
What are some of the property amenities at Nickelodeon Hotels & Resorts Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Nickelodeon Hotels & Resorts Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Nickelodeon Hotels & Resorts Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Nickelodeon Hotels & Resorts Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Nickelodeon Hotels & Resorts Punta Cana?
Conveniently located restaurants include Vespa, Kitchen 23 - Cuisine D’Auteur, and Indigo.
Are there opportunities to exercise at Nickelodeon Hotels & Resorts Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Nickelodeon Hotels & Resorts Punta Cana have an airport shuttle?
Yes, Nickelodeon Hotels & Resorts Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Nickelodeon Hotels & Resorts Punta Cana have airport transportation?
Yes, Nickelodeon Hotels & Resorts Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Nickelodeon Hotels & Resorts Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Nickelodeon Hotels & Resorts Punta Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.