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Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only

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Carretera Uvero Alto, Uvero Alto, Punta Cana 23000 Dominican Republic
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 01/19/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/19/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Uvero Alto
Location
4.3
Cleanliness
4.5
Service
4.5
Value
4.2
GreenLeaders Silver level
Royalton CHIC Punta Cana is the ultimate destination for social vacations, whether you’re planning a getaway with friends, a bachelor/bachelorette party or a romantic escape with your special someone. Located on the coveted shores of Uvero Alto Beach, this adults-only resort offers a range of activities both day and night including themed pool and beach parties. With six gourmet restaurants options featuring international cuisine in elegantly-designed settings, you’ll discover a new favorite every night of the week!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Aerobics
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
Spanish
Hotel links
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Marion N wrote a review Yesterday
1 contribution
Had this wonderful service with our waiters Cristian and Juan L at the royalton punta cana. 5 star service, we were so impressed that we asked to get served by them personaly the next evening, food was amazing too! Nothing but good words for these servers and this resort!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KCCabell wrote a review Dec 2021
9 contributions28 helpful votes
Hotel's Favorite
I don't even know where to begin in trying to explain how super fantastic our Vow Renewal Vacation was. WE were a total of 15. Most stayed in the CHIC Mansion and the others in swim out rooms. To say that our stay was unbelievable would be an understatement. I am a travel agent and don't have too high of expectations because I am usually disappointed, but not at Royalton Chic Punta Cana. I've practically been to every island and this trip overall, was the BEST!!!! The Mansion itself is breathtaking and the property's beauty and size was perfection. Our Butler was Hector. He was most professional, the kindest, has great anticipation, went above and beyond for all 15 of us. Who does that??? Especially these days. He is an asset to your company. We had a death in our family while vacationing and Hector handled it with empathy and understanding. My family will never forget you and talk about you practically daily, Wilson in the Diamond Club is magnificent!!! So full of warmth, professionalism, kindness, and care. You made this vacation top notch!!! All the servers, bartenders(Marco), housekeepers, chefs, were DIVINE! I know it seems unreal, but I am being 100! If you can, stay at the Mansion, if not, at least opt for Diamond Club-you won't regret it. Chaniel was my wedding assistant and was awesome as well, From the beginning, planning the ceremony and communication with Beatriz and others was very good and clear. They made our special day Superb. If you're an adult and want a beautiful hotel and beach, great service and great food, and great drinks, great ambience, go to Royalton CHIC ASAP!!! You will be happy you did. My group will be back and I look forward to recommending you all to others very soon. My Best, Karen Cabell
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Date of stay: December 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
8 Helpful votes
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Response from Regional C M PUJ, Marketing at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only
Responded Dec 22, 2021
Dear KCCabell, Our major objective is to create guest experiences through great and impressive service to all of our guests. We are very happy to know that you and your family had a great time at our beautiful hotel. We love it when our staff actively contributes to improving our guest´s holidays. We are going to share your comments with the whole staff, especially the ones you mentioned. We are sure it will make them very happy. It was certainly a pleasure hosting you and we look forward to your return. Kind regards, Royalton CHIC Punta Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mandy wrote a review Oct 3
8 contributions
+1
I had a package with tui. I was sent an email (which I have enclosed in the pics) which basically said there was minor damage to the hotel and that the staff are cleaning everything up from the hurricane fiona impact. Well, upon our arrival, we just saw yellow tape everywhere!!! Ceilings was missing, bars destroyed, ceiling fittings half hanging by a thread. We was told by reception that all the information for the hotel was on the tv in our room. We arrived 20th September and the tv said information was from 12-18th September! It was chaos. So we had to just ask other guests what is going on each day. The guests had just been locked in their rooms for 23 hours due to the hurricane. Had no food provided. So all I heard was moaning for days. There was obviously a lack of communication between tui and the hotel as I should of been given an option to stay at home. The hotel was not fit or safe for full use. Don't bother asking for a tui rep as she wasn't even on site all week! We had no hot water in our room and no electricity! We had to ask reception to get somebody to electricity on but hot water took 24 hours to come on. Had No WiFi for 4 days so family in uk was stressed as we had no contact to outside world. Don't even try walking anywhere local. The resort isn't close to anything. The food was lovely. Even though you had to argue to get a seating but rosana was very helpful and would always go out of her way to get you a seat. I would recommend the steak House. The breakfast in the buffet is lovely but seating very unorganised. Put something on the table to reserve your seat like a towel. Pools are lovely. Avoid Carlos. Too touchy feely and spoke very inappropriate several times to my cousin. Also I was told by numerous people that the bodyguard was having sex with women in the pool at the foam parties and people was recording it on their phones and he didn't seem to care. Not sure with who as seemed to be all couples at the resort!!! The resort is for older people or couples. Definitely not a party resort like it said unless you like ymca daily. The rooms are nice. Very modern. Have fridge with mini bar which has free drinks. Soft drinks and beers. The pool waitresses are amazing. Very hard working. Receptionist did put wine and chocolate strawberries in the room for my cousins birthday. That was lovely. Wish I could remember her name as she also let my cousin use her phone so she could contact her kids in the UK. She was amazing. So overall good and bad but definitely not a resort for young people. More 50 or 60 plus.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GILBERTO DEL ROSARIO, Owner at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only
Responded yesterday
Dear amandasN6995HQ, We would like to thank you for sharing your impressions with us about your stay at our resort. We are saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us. We sincerely value your comments. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities. The managers of each department involved are aware of your comments and we are taking immediate corrective measures. We hope to have the opportunity to welcome you back to our beautiful property and assure you that you will enjoy even superior services and facilities on your next visit. Kind regards, Royalton CHIC Punta Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hodgy67 wrote a review Oct 2
Bolton, United Kingdom252 contributions55 helpful votes
Firstly hotel suffered damaged by Fiona-Tui failed to report prior to arrival so this review reflects the situation as of 26/9-6/10 Hotel has lots of energy with an upbeat vibe driven by the Entertainment team.Poolside DJ provides a constant beat tho choice of music at times bit rude-if easily offended stay away!Excellent pool scene,comfortable sun beds,towels provided without the usual card system.Decent beach with plenty shade goes for miles,sadly suffers from a little seaweed.Hunter steakhouse,Taj Indian restaurant served up good meals whilst the Italian was ok.Breakfast & lunch buffets decent spreads,pool snacks & coffee shop provided light alternatives.Drinks freely available & pool/beach waitress service superb.Gym well equipped.Daily evening entertainment in the lobby square better than most AI resorts.Rooms modern & beds comfortable with minibar fridge,unique door entry system via wristband. The Broken-unreported by Tui-No swim up bar;No Sports bar;No Vespa restaurant. The Bad-With a reduced restaurant offering surprised the buffet restaurant not open evenings,clamour for the a la carte restaurants,saw plenty turned away/long wait despite resort at 50% occupancy,No Tui rep,Entertainment heard til 1am in my room 8114 situated across from main entrance. Whilst plenty of staff no one in overall charge directing operations. Overall an enjoyable trip which in other times cud be improved when things repaired Hotel caters for the party crowd-mixed age groups from 30s to 50s
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GILBERTO DEL ROSARIO, Owner at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only
Responded 2 days ago
Dear Hodgy67, Thank you for choosing us your recent holidays and for the valuable time that you took to let us know your experiences regarding your stay. We sincerely value your comments. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities. We are saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us. The managers of each department involved are aware of your comments and we are taking immediate corrective measures. We hope to have the opportunity to welcome you back to our beautiful property and assure you that you will enjoy even superior services and facilities on your next visit. Kind regards, Royalton CHIC Punta Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex Demrovsky wrote a review Oct 1
2 contributions
Amazing trip! We landed early in the same day Hurricane Fiona passed through the Dominican. It was a little crazy, understandably so, and the staff did whatever they could to serve everyone until the weather was getting worse. We unfortunately spent the first day in the room while the staff cleaned up, but the effort the staff put in was exceptional, and they worked around the clock to get the resort cleaned and the restaurants open. They did everything they could and we really appreciated the effort! The food was amazing, beach/waves were great, spa was perfect and the resort is really nice! We would definitely go back to this resort. Our concierge was Enrique, who was amazing. Always reachable and even during the first few days after the storm where our phone wasn’t working, he made sure to find us on the resort to let us know our dinner options and activities for the night. Definitely a 10/10 experience, and even with the adversity (Hurricane) the staff here, Enrique especially, really stepped up and made our trip great.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GILBERTO DEL ROSARIO, Owner at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only
Responded 2 days ago
Dear alexdB2881ZA, Our staff goes out of their way in order to please every single need of our guests. We are proud of this kind of service and there is nothing more heartwarming for us and the Team than to hear that our guests appreciate the effort. We are going to share your comments with the whole staff, especially Enrique. We are sure it will make them very happy. It was certainly a pleasure hosting you and we look forward to your return. Kind regards, Royalton CHIC Punta Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katherine wrote a review Oct 1
1 contribution
We had an amazing time! The staff really take care of you. I wanted to say Rosa at the main pool is a lovely lady please take good care of her she will take good care of you. The fitness instructor Erick aka big papi is amazing with the fitness. The vibe team Luis and Sandy get the papery started!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GILBERTO DEL ROSARIO, Owner at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only
Responded 2 days ago
Dear Kathyluvsjay, We would like primarily to thank for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your review. Your review of your experience is very much appreciated. We are going to share your comments with the team specially with the ones you have mentioned. We are sure it will make them very happy. We are sincerely looking forward to the pleasure of welcoming you again to Royalton CHIC Punta Cana and make sure that you will enjoy the best services and facilities on your next visit. Kind regards, Royalton CHIC Punta Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katelyn wrote a review Oct 1
1 contribution
Visited the Royalton Chic Punta Cana. Abrahan was our butler and he was great! Helped with all our needs and kept constant communication. They cleaned up the resort very fast after hurricane storms and quickly adapted to changes needed. Great spot!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kysunshine wrote a review Sep 2022
11 contributions
The experience was great. Beautiful resort. Rooms really clean. Jacuzzi was great size in our room. Wilkins was very helpful, My Fiancé and I will never forget him. He was the most helpful from all the employees- he got us reservations for Asian restaurant and for the Steak restaurant. At check-in we were told that no restaurant reservations needed, and during our stay that rule changed. Ask for Wilkins and you won’t have any problems. He was caring and understanding and made things happen to keep us happy.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GILBERTO DEL ROSARIO, Owner at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only
Responded 2 days ago
Dear Kysunshine1110, Our butlers go out of their way in order to please every single need of our guests. We are proud of this kind of service and there is nothing more heartwarming for me and the Team than to hear that our guests appreciate the effort. We are going to share your comments with Wilkins. We are sure it will make him very happy! We appreciate your review and are looking forward to hosting you again soon so you can enjoy our luxurious services! Kind regards, Royalton CHIC Punta Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tiffany S wrote a review Sep 2022
1 contribution
I had a lot of fun visiting with my family! They had a lot of neat activities to do during the day, like dance classes and fun water fitness classes! Evening events were fun shows with cultural dances and cuisine. Had a lot of fun learning dances from Ruddy from Vibeteam Entertain and participating in water fitness from Carlos and Erik aka Big Papi from Royalton Fit…and winning the beach fitness challenge!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GILBERTO DEL ROSARIO, Owner at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only
Responded 2 days ago
Dear tiffanysS7195NB, We are very grateful that you have visited us and for your wonderful comments. It is the best motivation to continue offering that quality service that characterizes us! Your review of your experience is very much appreciated. We are going to share your comments with the team specially with the ones you have mentioned. We are sure it will make them very happy. Kind regards, Royalton CHIC Punta Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dwayne B wrote a review Sep 2022
1 contribution
The food and drinks are very good the fitness challenge on the beach is very good great job guys . All bartenders around the beach amazing and the pool bar the food was very delicious the best was the beach fitness challenge I recommend everyone to do the challenge Eric and J Carlos
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GILBERTO DEL ROSARIO, Owner at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only
Responded 2 days ago
Dear dwayneb388, Your review of your experience is very much appreciated. We are going to share your comments with the team specially with the ones you have mentioned. We are sure it will make them very happy. It will be a pleasure to welcome you back to our beautiful property again soon. Kind regards, Royalton CHIC Punta Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$235 - $353 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
CHIC by Royalton Luxury Resorts
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaUvero Alto
NUMBER OF ROOMS
323
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Frequently Asked Questions about Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only
Which popular attractions are close to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Nearby attractions include Tropical Treasure (1.1 miles), Macao Beach (3.1 miles), and Sirenis Aquagames Punta Cana (1.7 miles).
What are some of the property amenities at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Yes, free parking is available to guests.
What are some restaurants close to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Conveniently located restaurants include Castaways Restaurant And Bar, Flavor Market, and Vespa.
Are there opportunities to exercise at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only have an airport shuttle?
Yes, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only have airport transportation?
Yes, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Yes, dry cleaning and laundry service are offered to guests.
Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.