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Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only

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Carretera Uvero Alto, Uvero Alto, Punta Cana 23000 Dominican Republic
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Autograph
$231
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Traveler (11751)
360
Panoramas (25)
Pool & Beach (2266)
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About

#2 of 6 hotels in Uvero Alto
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Royalton CHIC Punta Cana is the ultimate destination for social vacations, whether you’re planning a getaway with friends, a bachelor/bachelorette party or a romantic escape with your special someone. Located on the coveted shores of Uvero Alto Beach, this adults-only resort offers a range of activities both day and night including themed pool and beach parties. With six gourmet restaurants options featuring international cuisine in elegantly-designed settings, you’ll discover a new favorite every night of the week!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Aerobics
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Airport transportation
Shuttle bus service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
24-hour security
Concierge
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
Spanish
10800Reviews1986Q+A100Room tips
Traveler rating
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Jason S wrote a review Nov 2021
New Albany, IN1 contribution
Quaint little resort, located on a beautiful beach with well kept grounds. Our 1st night was quite a debacle as the 1st room we were assigned to was not up to standard. It was very small and not as represented in the pictures as a "luxury" room. Just a small basic hotel room equivalent to a Holiday Inn Express. Room reeked of mold and mildew, paint was peeling in the bathroom, and the mini-fridge did not work. We called to address, and were told that we need to shut the balcony door to make the AC work properly, and they became condescending when we told them the door was not open (note: you will see this response on every review that complains of mold). They came and just set the fridge in the middle of the room and plugged it in blaming the cabinet for making it hot. We tried to address in person with the front desk, but they stated we would have to stay in the room until the next morning when they could better address it. As far as the mold, everyone in Building 8 had the same complaints as we saw several guests being moved out because of this reason. If they know this is a problem, it should be addressed. With that being said, we were contacted first thing the next morning and offered an upgraded room. We were shown the room and ensured that it met satisfaction, which it did. We were told they would take care of the room change while we go to breakfast and we would be able to move our luggage ... we asked that the bell staff move our luggage for us and got an attitude as if we were inconveniencing them. They did however take care of it. Note: we were asked to sign a non-disclosure to get an upgrade ... I guess this is how they take care of complaints. Despite these issues, we did enjoy the rest of the week. The service at the pool, bars, and beach were fantastic. The Vibe team were very engaging with the guests and ensuring that the entire day was filled with entertainment. The buffet is good for breakfast and lunch, however I do suggest you get something from the action stations to ensure that it is hot. The restaurants were decent for dinner, however service , food and policies were inconsistent and confusing. They say no reservations needed ... but the reality is they are. Some nights that would give us a time, some nights they would tell us they were not taking names and to check back at 830. Some nights they would enforce a dress code, other nights they would not. I could overhear several guests getting upset over this. Shout out to Just Gabriel Bautista! After our room debacle he could tell that we were a little frustrated. He invited us into Taj and had the Chef prepare an amazing 4 course dinner for us. For the rest of the week he ensured that we were taken care of every opportunity he could, no matted which restaurant that we were in. He even showed up in the lobby as we were departing to take pictures and wish us farewell! Kudos to Diego at the Taboo Bar as well, he kept us entertained, made amazing drinks, and had a table waiting at the bar for us every night. Check out was seamless , and the bell staff was amazing. They asked our shuttle information and told us to go relax in the resort that they would find us when he arrived ... allowing us to enjoy the very last minutes rather than sitting in a lobby!
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Date of stay: November 2021
Value
Location
Service
Room Tip: "Luxury" room is a "Standard" room.
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Taylor T wrote a review Nov 2021
1 contribution
My vacation was so good my best friend was on birthday and we celebrated here in punta cana the hotel was small but I really like and my friend enjoyed so much too it made me so happy l really love this hotel our buttler johan was amazing l love his service and Roberto and juan Carlo are the best fitness they have a really great activities they are so professional we’ll come back
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Date of stay: November 2021Trip type: Traveled with friends
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Gabrielle wrote a review Nov 2021
Washington DC, District of Columbia1 contribution
My vacation was so good l spent time with my friend and sister we had a really good time l love the drinks and the food was good my room was so pretty and clean the beach was so pretty and nice also the activities with roberto and juan carlo were amazing l love this place
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Date of stay: November 2021Trip type: Traveled with friends
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Omar F wrote a review Nov 2021
1 contribution
I loved the fitness in the pool and the workouts on the stage. The room was clean and our requests were helped out. Roberto made the fitness really fun and always was happy. I loved piña colada’s and the bartenders were really nice. Juan Carlos did a great boot camp.
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Date of stay: November 2021Trip type: Traveled as a couple
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Response from Regional C M PUJ, Marketing at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only
Responded 2 days ago
Dear K2062CHomarf, Thank you for giving us the opportunity to receive you at our wonderful hotel and for your kind review. We are very pleased to know that we exceeded your expectations and that you had an excellent vacation. We are delighted to read that you spent a most wonderful holiday in our property and that our facilities and services offered to you by our staff were to your fullest satisfaction. It will be a pleasure to welcome you back to our beautiful property again soon. Kind regards, Royalton CHIC Punta Cana
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kelly c wrote a review Nov 2021
9 contributions2 helpful votes
+1
We visited this hotel resort for one week in November. The weather was amazing the beach was relaxing the pools were always clean the facilities were clean our rooms were always kept spotless we were in room 5307 and 5306 maids did an amazing job every day and the fellow who stocks the fridge always kept our mini bar full. remember to tip your maid a dollar on the bed and put a dollar in the fridge once in a while for the guy who fills it it goes a long way. One of the highlights was the pool bar and the wonderful bartender..my favorite MARISOL!. Marisol went above and beyond every day to make sure we were looked after and had the best time she was so much fun and really really looked after us thank you so much Marisol you made every day a pleasure! Another staff member who really went above and beyond for us was ALONSO at The pool bar closer to the beach. One day Alonso and Marisol helped us with a special surprise for a friend who was celebrating her bachelorette party. they went above and beyond their normal duties to help us out and we really appreciate that. FANNY is another staff member Who always had a smile on her face and was happy to see us. In the evenings we would start off at the lobby bar and it was always a joy to see our favourite bartender at the lobby named KELVIN. He really looked after us. The entertainment was good. one night there was a fire show that was exceptional. the night of the fire show there was a DJ also and I’d like to make a special mention to this DJ because after the show ended and he packed up his equipment we still wanted to party and he re-opened his DJ booth and started playing music for us so we could dance some more!! it was one of the best nights we had there because of him so thank you to the DJ. In summary I would recommend this hotel the staff are wonderful …Marisol I will miss you and your smile every morning !! but remember people… tipping the staff goes a long way a dollar here or there means nothing to us but it means a lot to these people who work so hard. your stay anywhere you travel will be improved by Showing appreciation to the staff! My favourite restaurant was the Indian the steakhouse was good to the fish restaurant serves mostly meat LOL but it is tasty …try the room service for your breakfast or a midnight snack I discovered this on the last day I wish I had done room service every morning and remember bring a bunch of dollar bills to tip!! Enjoy your stay!!!
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Date of stay: November 2021Trip type: Traveled with friends
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Response from Regional C M PUJ, Marketing at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only
Responded 2 days ago
Dear W5274RAkellyc, Primarily to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your review We love it when our staff contributes to make your holiday special. We are going to share your comments with the entertainment staff. We are sure it will make them very happy. We hope to have the opportunity to welcome you back to our beautiful property and assure you that you will enjoy even superior services and facilities on your next visit. Kind regards, Royalton CHIC Punta Cana
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PRICE RANGE
$174 - $510 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
CHIC by Royalton Luxury Resorts
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaUvero Alto
NUMBER OF ROOMS
323
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Frequently Asked Questions about Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only
Which popular attractions are close to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Nearby attractions include Tropical Treasure (1.1 miles), Macao Beach (3.1 miles), and Sirenis Aquagames Punta Cana (1.7 miles).
What are some of the property amenities at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Yes, free parking is available to guests.
What are some restaurants close to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Conveniently located restaurants include Castaways Restaurant And Bar, Flavor Market, and Vespa.
Are there opportunities to exercise at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only have an airport shuttle?
Yes, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only have airport transportation?
Yes, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.