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Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only

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Carretera Uvero Alto, Uvero Alto, Punta Cana 23000 Dominican Republic
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
  • Individually wrapped toiletries
Updated 01/19/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/19/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Uvero Alto
Location
4.3
Cleanliness
4.5
Service
4.5
Value
4.2
GreenLeaders Silver level
Royalton CHIC Punta Cana is the ultimate destination for social vacations, whether you’re planning a getaway with friends, a bachelor/bachelorette party or a romantic escape with your special someone. Located on the coveted shores of Uvero Alto Beach, this adults-only resort offers a range of activities both day and night including themed pool and beach parties. With six gourmet restaurants options featuring international cuisine in elegantly-designed settings, you’ll discover a new favorite every night of the week!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Aerobics
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
Spanish
Hotel links
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12007Reviews2069Q+A100Room tips
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Darla D wrote a review Yesterday
2 contributions
Love this resort!!! The entertainment is so much fun. Parties every night. Pool and beach is great. Yudi is the best. Would definitely come back. We arrived during the hurricane and staff was amazing cleaning everything up so fast and making our stay amazing.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KCCabell wrote a review Dec 2021
9 contributions28 helpful votes
Hotel's Favorite
I don't even know where to begin in trying to explain how super fantastic our Vow Renewal Vacation was. WE were a total of 15. Most stayed in the CHIC Mansion and the others in swim out rooms. To say that our stay was unbelievable would be an understatement. I am a travel agent and don't have too high of expectations because I am usually disappointed, but not at Royalton Chic Punta Cana. I've practically been to every island and this trip overall, was the BEST!!!! The Mansion itself is breathtaking and the property's beauty and size was perfection. Our Butler was Hector. He was most professional, the kindest, has great anticipation, went above and beyond for all 15 of us. Who does that??? Especially these days. He is an asset to your company. We had a death in our family while vacationing and Hector handled it with empathy and understanding. My family will never forget you and talk about you practically daily, Wilson in the Diamond Club is magnificent!!! So full of warmth, professionalism, kindness, and care. You made this vacation top notch!!! All the servers, bartenders(Marco), housekeepers, chefs, were DIVINE! I know it seems unreal, but I am being 100! If you can, stay at the Mansion, if not, at least opt for Diamond Club-you won't regret it. Chaniel was my wedding assistant and was awesome as well, From the beginning, planning the ceremony and communication with Beatriz and others was very good and clear. They made our special day Superb. If you're an adult and want a beautiful hotel and beach, great service and great food, and great drinks, great ambience, go to Royalton CHIC ASAP!!! You will be happy you did. My group will be back and I look forward to recommending you all to others very soon. My Best, Karen Cabell
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Date of stay: December 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
8 Helpful votes
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Response from Regional C M PUJ, Marketing at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only
Responded Dec 22, 2021
Dear KCCabell, Our major objective is to create guest experiences through great and impressive service to all of our guests. We are very happy to know that you and your family had a great time at our beautiful hotel. We love it when our staff actively contributes to improving our guest´s holidays. We are going to share your comments with the whole staff, especially the ones you mentioned. We are sure it will make them very happy. It was certainly a pleasure hosting you and we look forward to your return. Kind regards, Royalton CHIC Punta Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sara G wrote a review Yesterday
Cleveland, United States1 contribution
The food was delicious and we received amazing service from Diany, Jesus, Encarnacion and Rosmery. So kind and attentive!❤️ I had the spicy sauce on penne for lunch and dessert was tiramisu, which was delicious. A lovely experience!
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Poppy_h644 wrote a review Yesterday
Nottingham, United Kingdom1 contribution
First impression of the hotel was very good, check in was smooth and the room was lovley, spacious and clean! the hotel claims to be a ‘party’ hotel with lots of entertainment happening, not once did the ‘vibe team’ try interacting with us or even speaking to us- probably the most poor animation team i’ve come across! The food in the main buffet is good, however the food in the italian resteraunt was poor, we decided to try the indian ( they didn’t have any naan breads available ) even though it was on the menu, they brought our starter out and it was just dried onion rings! they was disgusting.. we didn’t even bother staying for the main course. Night time was torture.. you have one main bar to sit at all night and it is sooo boring( not to mention it doesn’t have air conditioning )! the entertainment if you can call it that was awful to the point where we decided to venture out the hotel and go to a bar which was actually more exciting than the hotels bar/ entertainment!! there was just no atmosphere and the music they played was rubbish! Now for the drinks… Alcohol? what alcohol?!!! we could sit and drink at the bar for hours and be cold stone sober!!! something definitely not right … maybe if we could of got abit tipsy we might of actually enjoyed it more!!! we had to change hotels because we couldn’t bare being in the hotel any longer.. we was so bored and unimpressed! most of the staff seemed miserable .. couple of nice ones shout out to alberto the bell boy he was friendly and always up for a chat! we had room service one night and we ordered a ham and cheese toastie .. what we got was cheese and ham on bread.. the bread hadn’t even been toasted it was disgusting i wouldn’t stay here again unfortunately, wish i would of gone somewhere else
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dara W wrote a review Yesterday
1 contribution
We thoroughly enjoyed our time here and were especially pleased with Jeudy from the vibe team! Great energy and very helpful. The service all around was excellent, everyone is willing to help make your stay enjoyable!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Steph wrote a review Sep 22
4 contributions1 helpful vote
We had an amazing time at this resort! There was plenty of entertainment provided by the vibe team AND it was GREAT. The rest of the staff was also very friendly and kept a smile on their faces while taking great care of us. The resort itself was nice and kept VERY clean. The restaurant choices were good and even the buffet was pretty good. Unfortunately, hurricane Fiona hit while we were there and the resort was impacted. Our flight was canceled so we had to extend our stay. While this did change some of our experiences because of limitations in service this was COMPLETELY out of anyones control. The team there did an AMAZING job to quickly make as many changes as possible to still make this an enjoyable trip. We also had the pleasure of meeting the manager Caesar and you can tell he really cares about the resort and the guest experience. Just be mindful if you visit anytime soon to please keep this in mind. Give them grace and be patient. The staff is working overnight to get the resort back at 100% and I’m confident from what we saw only in a few days they will do this in no time! Again, great experience regardless of the uncontrollable situation and would highly recommend. Special shout out to the following employees for making our trip even more memorable: Yaritza in the lobby bar made us feel like family, Christian at pool bar always greeted us with a smile and remembers our orders, Julio the lifeguard was so welcoming and hilarious & Emmanuel at front desk was extremely helpful on making sure our room and anything else we needed was taken care of.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Regional C M PUJ, Marketing at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only
Responded 2 days ago
Dear Go691796, We are always very grateful for our guest’s feedback and are particularly pleased that you were able to experience just what we aim to so deeply: to deliver great and impressive service to all of our guests. We are going to share your comments with the team specially with the ones you have mentioned. We are sure it will make them very happy. Kind regards, Royalton CHIC Punta Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ellie H wrote a review Sep 20
Toronto, Canada2 contributions5 helpful votes
We avid tropical travelers and this was our worst experience. I truly do not understand the 5 stars, I find it incredible suspicious. I went to Royalton Chil Cancun and I had such an amazing time that I was certain the Punta Cana location would be just as good. Boy was I wrong! -The worst drinks we ever had, my husband was completely sober the entire time no matter how many drinks he had. He is not particularly heavy weight and had no problem getting tipsy in resorts in Jamaica or Mexico???? I knew DR is famous for diluting their drinks but this was a whole nother level! -The worst service. All in all I feel terrible saying this and I am not sure what the labor laws are in DR but the staff were not very friendly or attentive at all. My husband and I are extremely understanding but we eventually got very dissatisfied with constantly being ignored and having our requests ignored. For instance we would ask for a drink and they could give us (after much waiting) a completely different drink. Or we would ask for club soda and they would just give us water flat. -Terrible food. Also worst we ever had. Smallest buffet I have ever been to. Only the Indian Restaurant was good. Other than that I seriously could not tell the difference from food in Cuba. I simple do not understand why they have chefs trying to cook American food, just stick to DR food if that's what you know how to cook. --The worst part was during one of our last days the resort was being audited and the managers were inspecting each facet of the resort and all of a sudden we received excellent service and excellent food. That really hurt.... -The room was nothing like I had in Chic Cancun. It was a small room that faced another building. Whereas in Cancun all the rooms are in a large building so every unit had a nice view. Wish I knew this.... -RATS. We saw a rat run through the entire lobby right before the salsa performance one night. HUGE rat. Someone sitting next to us claimed that they had seen a group of rats earlier on. From that point we also started to notice all the black rat trap boxes placed around the restaurants. Overall I usually do not review and my partner and I usually do not have the highest expectations. We are the type of people that are easily pleased with common chain resorts like Iberostar and Riu but this experience really needed a warning. I have absolutely no idea how there could be so many 5 stars, I fell for it AND I previously had an amazing experience with Royalton but this resort truly was a waste of money. PS. we did ask both the resort as well as out airline to allow us to leave in 5 days instead of 7 but this came with a heafty fine and we did not want to lose any more money than we already did.
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Date of stay: September 2022
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Regional C M PUJ, Marketing at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only
Responded 3 days ago
Dear W7327NYellieh, First of all, we would like to thank you for sharing your impressions with us about your stay at our resort. We are saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us. We sincerely regret your perception of the attitude of some of the members of our staff. Our staff is trained to provide our guests with an efficient and cordial service, and this is acknowledged by our guests. However, your comment is very important to us and we will be addressing these issues with the Team. We have noticed your comment regarding your food experience. We would like to mention that our Executive Chef works hard to make an extensive and varied menu of luxury dishes, and he usually accomplishes this goal for all our guests. However, we understand that individual tastes are not common and that not everyone enjoys the same kind of food. We find your comment about the cleanliness and hygiene of public areas surprising since they are cleaned and supervised daily by our staff, complying with the high standards of quality and hygiene of international companies such as ECOLAB. We hope to have the opportunity to welcome you back to our beautiful property and assure you that you will enjoy even superior services and facilities on your next visit. Kind regards, Royalton CHIC Punta Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jonny wrote a review Sep 20
Liverpool, United Kingdom32 contributions79 helpful votes
Stayed here for honeymoon. Place itself is beautiful. Our room was beachfront swim up view was absolutely beautiful. Room itself was stunning. Diamond club upgrade for us was well worth it as we found everything better. The areas the service the food the drinks everything was better. Our butler was Johan and he was great very helpful and attentive. What spoilt it for us were 2 main factors. The food and the kind of people there. Firstly the food. My wife is vegetarian and there wasn’t much choice for her. Also we kept trying to book restaurants which they kept shutting. We were there for a week and considering there are 4 alacarte restaurants, the Indian was shut at least twice, the Italian was shut twice, the steakhouse was shut when we tried to book once too. One night both the Indian and Italian were closed on same night so for us it was very difficult with limited choices. We did have a beachfront dinner which was beautiful until it rained like crazy, but it was very windy on the beach so drinks kept blowing over. Other thing that spoilt it for us I’m sorry but the people there. Full of loud rude brash Americans who feel the need to be as loud as possible 24/7. It’s very much a party hotel and felt like spring break. Women thinking they were on a photo shoot posing everywhere pouting right in front of you taking ridiculous photos constantly just having to be as loud as they could. The men all thought they were Kanye west it was just cringy but like that every time you saw them all in huge groups swearing heads off with zero manners or consideration. Even if we were stood at bar they’d just come and stand in front of you. Sometimes you couldn’t hear yourself think. One night at dinner 2 drunk women came in thong bikinis taking pictures shouting everywhere right next to where we having a candlelit meal. We escaped to the beach which was quiet and to be fair nice and well kept, sea weed no where near as bad as some experienced. We had issues late at night with loud Americans again yelling screaming in room next to us from 3am till bout 4 most nights. Such a shame as the hotel is lovely if they sorted restaurants. Why they felt need to close them when there’s a small choice I don’t know ? Staff were very hard working polite and helpful and a credit to the hotel. Sadly probably wouldn’t return as just far too loud and brash and too little food choice with closed restaurants most nights.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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KRiley wrote a review Sep 18
Atlanta, Georgia1 contribution
Our last minute getaway to Royalton CHIC Punta Cana was nothing short of fantastic! We had a suite with private pool, Diamond club access and butler service. The grounds were nice and clean. The rooms are spacious and the private pool overlooking all the action was perfect. Diamond club offers a level up on the liquor variety which is great for the picky drinkers like me. It was our 1st time in DR. Though the resorts' beach and amenities were cool, it was the hopitalitiy that made us want to stay longer. Everyone was so nice! From check-in to check out, our butler, Abrahna was AMAZING. He checked in with us daily, took care of our dining reservations, gave tips on must do activities, whatever we needed - he was just a call away. Superb service and genuine guy! Also, Rose Marie, who worked pool service, was also amazing and kept the drinks flowing with a great smile and energy. This may have been our first visit to Punta Cana and Royalton CHIC but it definitely will not be our last.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Regional C M PUJ, Marketing at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only
Responded 3 days ago
Dear WanderWhere2Now, We would like primarily to thank for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your review. Your review of your experience is very much appreciated. We are going to share your comments with the team specially with the ones you have mentioned. We are sure it will make them very happy. We are sincerely looking forward to the pleasure of welcoming you again to Royalton CHIC Punta Cana and make sure that you will enjoy the best services and facilities on your next visit. Kind regards, Royalton CHIC Punta Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ruth A wrote a review Sep 18
1 contribution
+1
My husband and I had the best time in DR. the Royalton chic were beautiful, and the staff was so friendly..my advice is to upgrade to the diamond Level. Emilio was our butler; Emilio was The best period. He texted to check on us daily. The nightly entertainment was great. The vibe team was something serious all I can say is friendly, fun, and entertaining. I enjoyed them so much. We will be making a trip back.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Regional C M PUJ, Marketing at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only
Responded 3 days ago
Dear Y9686ZXrutha, Thanks for celebrating with us. Our butlers go out of their way in order to please every single need of our guests. We are proud of this kind of service and there is nothing more heartwarming for us than to hear that our guests appreciate the effort. We are going to share your comments with Emilio. We are sure it will make him very happy! We are sincerely looking forward to the pleasure of welcoming you again to Royalton CHIC Punta Cana and make sure that you will enjoy the best services and facilities on your next visit. Kind regards, Royalton CHIC Punta Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$233 - $350 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
CHIC by Royalton Luxury Resorts
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaUvero Alto
NUMBER OF ROOMS
323
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Frequently Asked Questions about Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only
Which popular attractions are close to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Nearby attractions include Tropical Treasure (1.1 miles), Macao Beach (3.1 miles), and Sirenis Aquagames Punta Cana (1.7 miles).
What are some of the property amenities at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Yes, free parking is available to guests.
What are some restaurants close to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Conveniently located restaurants include Castaways Restaurant And Bar, Flavor Market, and Vespa.
Are there opportunities to exercise at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only have an airport shuttle?
Yes, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only have airport transportation?
Yes, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only?
Yes, dry cleaning and laundry service are offered to guests.
Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.