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Zoetry Agua Punta Cana

Traveler (7480)
Pool & Beach (1575)
Room & Suite (931)
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About

#7 of 92 all-inclusives in Dominican Republic
Location
4.5
Cleanliness
4.7
Service
4.7
Value
4.4
Travelers' Choice
Perfectly located along a 200-yard stretch of pristine beach on the easternmost Coast of the Dominican Republic in Uvero Alto, Zoëtry Agua Punta Cana is a sanctuary of supreme relaxation integrated with nature. With 96 ultra-luxurious suites nestled throughout the beautifully-manicured gardens of this oceanfront Caribbean resort created from natural stones, hardwoods, cathedral ceilings and cane-thatched roofs, guests can spend afternoons swimming in the calm, tranquil ocean waters, under a palm tree in one of the inviting lounge terraces, or staring out at the beautiful garden or ocean views from their own private terrace or balcony. Zoëtry Agua Punta Cana provides guests Endless Privileges® offering them limitless access to lavish amenities and services that include four gourmet a la carte restaurants, three bars and lounges, while the Sip, Savor & See Dining Experience provides 41 additional dining and entertainment venue options at nearby sister properties. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Diving
Aerobics
Entertainment staff
Evening entertainment
Fishing
Car hire
Taxi service
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Flatscreen TV
Private balcony
Room service
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
6621Reviews693Q+A100Room tips
Traveler rating
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Most Recent
Timothy H wrote a review Nov 2023
2 contributions
I ventured to find a place where I could escape and enjoy a quiet peaceful few days. This resort has been on my list for a while. Well it did not disappoint. The location is perfect for taking in sun whilst enjoying a nice ocean breeze. The rooms are well appointed and perfect for a day inside if you so choose. This by far was one of the most relaxing get-aways I’ve had in a long time. I was fortunate that there weren’t many kids around.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lallysonhale wrote a review Nov 2023
1 contribution
We came to Zoetry with another couple and it was such a great stay. Staff were friendly, positive, and attentive. Our room was cleaned multiple times a day and was decorated as we were celebrating an anniversary.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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wendisanborn wrote a review Nov 2023
Orlando, Florida3 contributions4 helpful votes
Just don’t go. The service is terrible, the food is worse than mediocre, the condition of the room/property has not been adequately maintained. The staff are not supervised nor are they properly trained.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Diana Vallejo, Director General at Zoetry Agua Punta Cana
Responded 3 days ago
Dear guest I regret for your experience. We will take into account your comments. Best regards, Diana V Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roberta W wrote a review Nov 2023
1 contribution1 helpful vote
Zoetry Agua Punta Cana was a great place to stay. The food and drinks were amazing. The staff was attentive and friendly. The resort was clean and spacious. We went on some great excursions. Overall we had an awesome honeymoon!!!
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Diana Vallejo, Director General at Zoetry Agua Punta Cana
Responded 2 days ago
Dear Roberta Thank you for your feedback and for having chosen us for your honeymoon. I'm glad to read that you had an amazing and unforgettble one as it should be. We hope to see you hopefully for your anniversary ! Best & warm regards. The Zoëtry family Diana V Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yeni p wrote a review Nov 2023
1 contribution
To be honest, the hotel is overcharging its guests, we stayed at a villa (one of the most expensive rooms) and had issues since the day we arrived, the master shower was clogged so in order to shower you have to be closing the water and wait for it to swallow In another room ( the villa has 3 rooms) they had to switch a toilet because it wasn’t working and in the other room the bathroom had blood stains on the floor and it was raining from the roof The power went out every time we connected something so we had to wait for maintenance to fix it and the ac broke a couple of times But the worst thing that happened to us is that they stole a gold necklace at the spa from my sons locker we had to complain and tell them we were going to call the police, and next day they did found it we were pretty sure one of the staff member took it since they were the last appointment for the day the food Is not the best, but at piragua restaurant the staff is really nice Anthonio yoana Maria natali and soranyi where amazing with us Also Alejandro the concierge and Chris did Their best to help The area where the hotel is located, is dirty it’s dirty and isolated We will never go back
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Diana Vallejo, Director General at Zoetry Agua Punta Cana
Responded 6 days ago
Dear guest, I am truly sorry for what happened, it is not the stay that I as manager wish for my guests. Unfortunately there were unexpected problems that we have never had before in the shower and toilet of that villa. Additionally, the rains caused serious damage not only to your villa but to many other rooms including a short circuit in one phase of the hotel which affected our whole operation during the last week end. Regarding the blood stains, it was not blood, it was paint. As you could remember, it was the same reddish-brown color as the furniture. Obviously, after a week of rain you can imagine what it looks like anywhere including the beach and its surroundings. Even in the rain my gardeners kept the gardens spotless and the beach people did their best to keep the beach clean by picking up the amount of sticks that came in from the sea. I cannot vouch for the areas around the hotel, as you may have noticed I am next to a large construction site. On the other hand, despite saying that the worst thing was the theft of your chain, something that never happened. I personally talked to you and told you that the security procedure had not been done properly at the time. The chain was found inside the towels that you yourself used so it was not because of your threat. I start from the principle of knowing my staff and their honesty. Finally, and something you did not mention, is that everyone in the reservation was compensated at home. I thank you for your positive comments about Alejandro, your concierge, Yoana, Maria, Natali, Soranyi, Chris, Thier who in spite of everything made your stay a little more pleasant, I will extend my congratulations to them. I am very sorry for your intention not to return and additionally for our location which is indeed distant from the center. However, we would be happy to have you at our home and give us another chance to redeem ourselves so that you can really live the Zoëtry experience. Regards, Diana V Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Raf456 wrote a review Nov 2023
5 contributions1 helpful vote
All I can say is what a wonderful stay we had at Zoetry. All of the staff was amazing and they went out of their way to make our trip spectacular. Hendry, our concierge would reach out daily to check on us and whatever we needed. He even helped to resolve issues with our AC. The wait staff such as Ruth, Leidy, and Rosie were amazing!! Rosie knew what drinks we were having and would check in on us many times during each day at the beach. Ruth was so friendly and would go out of her way to assist with any food request we had. This resort is beautiful and the staff clearly works very hard to make each guest stay amazing! These folks clearly deserve a raise!!
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Diana Vallejo, Director General at Zoetry Agua Punta Cana
Responded 1 week ago
Dear guest Thank you for your time by sending your review. I'm glad to see that you enjoyed your stay and especially our personalized service and staff which made your trip. As manager I feel proud of them and I'll gladly extend your congratulations to Hendry who took care of you and your activities, Ruth, Leidy and Rosie with your food and beverages and many others who helped to create this memorable vacations. On behalf of my staff and myself, we all wish to have you here again. Warm regards, The Zoëtry Family Diana V Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
raechelfrick wrote a review Nov 2023
Maple Shade, New Jersey1 contribution2 helpful votes
From personalized service, to the palm trees, to the pool out your back door, you can’t be disappointed. Eat breakfast on the beach, get a massage. Have coffee delivered daily (beers too ;) fall in love with everyone!!
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Diana Vallejo, Director General at Zoetry Agua Punta Cana
Responded 1 week ago
Dear guest Thank you for taking the time to write your experience with us. I can read that you enjoyed your stay and the little details you could experience during it. On behalf of my team and myself, I wish to have you here again. Best regards, Diana V Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cabrn1 wrote a review Nov 2023
1 contribution2 helpful votes
If you are looking for a relaxing chill vacation with great food, drinks, and staff this is a must. Amazing property and it feels like your own personal stay!!! The staff are so friendly and accommodating. The pools and beach are so perfect. They even have horseback riding included!
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Diana Vallejo, Director General at Zoetry Agua Punta Cana
Responded 1 week ago
Dear guest Thank you for your feedback. I;m glad to know that you enjoyed your stay especially for our personalized service and what we offer as part of our Endless Priviledges program. We hope to see you again. Warm regards, Diana V Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
617Tour766102 wrote a review Nov 2023
Atlanta, Georgia1 contribution2 helpful votes
Everything about this resort exceeded my expectations. Very mature vibe and elite service. The only negative is that it’s not located in PUNTA Cana it’s about 45 mins to an hour drive away so it caused some pretty hefty taxi fees
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Diana Vallejo, Director General at Zoetry Agua Punta Cana
Responded 1 week ago
Dear guest Thank you for your feedback !! Yes, it's true that we are a bit removed from the center of Punta Cana, but that is precisely part of the vibe and atmosphere experienced at Zoëtry—far from the noise and hustle of the large resorts. Likewise, the majority of our guests don't need to leave here. We wish to have the honor to be your hosts again. Warm regards, Diana V Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jstcrwfrd wrote a review Nov 2023
Hamilton, Canada1 contribution1 helpful vote
We were very excited for this trip, More specifically, Zoetry. We had booked a swim up room, On arrival were told this was unavailable. After pushing, This was made available next day… sucked having to start our vacation that way, they did make up the difference in room value after wasting our time waiting to speak to the GM. She was very accommodating but regardless not what we wanted or expected to have to deal with on our vacation This resort is very beautiful!! Rooms are very nice and the grounds are lush and takin care of For the price point, I found we paid for a less busy resort with a very nice atmosphere. The food was just as good as any 5-Star resort in PC, No reservations or waiting was nice, After day 5 or 6 the menus became very boring and started to lack variety, I can’t believe I’m saying it but we started to miss having a buffet for lunch and dinner as an option We had a blast on this trip and by no means were we ever unhappy, BUT for the price point we expected a little more. Essentially you are paying to not have to fight for a seat at the pool/beach or wait for a table and the atmosphere there grounds offer. With those things aside we much prefer CHIC for the smaller resort feel.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Diana Vallejo, Director General at Zoetry Agua Punta Cana
Responded 1 week ago
Dear guest, Thank you for your valuable feedback coming from a guest as loyal to us as you are. Although I thank you for your positive comments, I am a little disappointed by the feeling you are mentionning on after your stay. Undoubtedly the value you pay is and should be more than that ! The cost-benefit ratio should always exceed your expectations and this is something I work on daily. Likewise, I will review your suggestion about having a buffet at lunch, however, by brand standard this is not possible, what we can obviously improve is the variety. Once again I regret for this feedback and moreover the comparison you make. Nevertheless you know that Zoëtry is and will be always your home. Warm regards, The Zoëtry Family Diana V Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the Uvero Alto area.
PRICE RANGE
$449 - $756 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zoetry agua punta cana hotel punta cana, agua hotel punta cana, agua punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaUvero Alto
NUMBER OF ROOMS
96
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ZOETRY AGUA PUNTA CANA - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Uvero Alto, Dominican Republic)

Frequently Asked Questions about Zoetry Agua Punta Cana
Which popular attractions are close to Zoetry Agua Punta Cana?
Nearby attractions include Tropical Treasure (2.5 miles), Sirenis Aquagames Punta Cana (1.9 miles), and Nancy Gift and Cigars Shop (2.8 miles).
What are some of the property amenities at Zoetry Agua Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Zoetry Agua Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Zoetry Agua Punta Cana?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Zoetry Agua Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Zoetry Agua Punta Cana?
Conveniently located restaurants include Castaways Restaurant And Bar, Florecita Restaurante, and Flavor Market.
Are there opportunities to exercise at Zoetry Agua Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Zoetry Agua Punta Cana have airport transportation?
Yes, Zoetry Agua Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Zoetry Agua Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Zoetry Agua Punta Cana?
The staff speaks multiple languages, including English and Spanish.
Does Zoetry Agua Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.