Zoetry Agua Punta Cana
Uvero Alto, Punta Cana 23000 Dominican Republic
Full view
View all photos (8,241)8,241
Pool & Beach (1575)
Room & Suite (931)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
About
#7 of 93 all-inclusives in Dominican Republic
Location
4.5
Cleanliness
4.7
Service
4.7
Value
4.4
Travelers' Choice
Perfectly located along a 200-yard stretch of pristine beach on the easternmost Coast of the Dominican Republic in Uvero Alto, Zoëtry Agua Punta Cana is a sanctuary of supreme relaxation integrated with nature. With 96 ultra-luxurious suites nestled throughout the beautifully-manicured gardens of this oceanfront Caribbean resort created from natural stones, hardwoods, cathedral ceilings and cane-thatched roofs, guests can spend afternoons swimming in the calm, tranquil ocean waters, under a palm tree in one of the inviting lounge terraces, or staring out at the beautiful garden or ocean views from their own private terrace or balcony. Zoëtry Agua Punta Cana provides guests Endless Privileges® offering them limitless access to lavish amenities and services that include four gourmet a la carte restaurants, three bars and lounges, while the Sip, Savor & See Dining Experience provides 41 additional dining and entertainment venue options at nearby sister properties. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Diving
Aerobics
Entertainment staff
Evening entertainment
Fishing
Car hire
Taxi service
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Flatscreen TV
Private balcony
Room service
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Refrigerator
Show more
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Location
Uvero Alto, Punta Cana 23000 Dominican Republic
Zoetry Agua Punta Cana
Getting there
17 Restaurants
within 5 miles
6627Reviews693Q+A100Room tips
Reviews
Traveler rating
- 5,396
- 726
- 287
- 118
- 101
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Zoetry certainly didn’t disappoint ! Beautiful , peaceful , quiet resort . The grounds are very beautiful & well kept . The rooms were very nice , the food was very good & the staff were just amazing . We asked for lobsters one night that wasn’t even on the menu & sure enough they brought us some delicious lobsters !!! If you want a relaxing vacation with great service ; I would definitely recommend this resort 👍🏼
Read more
Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Diana Vallejo, Director General at Zoetry Agua Punta Cana
Responded yesterday
Dear guest Thank you for your feedback. I'm glad to read that you enjoyed our peaceful and quiet resort and had a relaxing vacation combined with great service. It will be a pleasure for us to have you here again. Warm regards, Diana V Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not a Couple only resort as sold Food really not good enough compare to the overall cost we were there last week of November 2023... a lot of people were excessively bitten by mosquitos...look like measles including my wife. The property is nice and very clean, extremely well maintained Absolutely, every employee is extremely nice and helpful
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Diana Vallejo, Director General at Zoetry Agua Punta Cana
Responded yesterday
Dear guest I appreciate your time and valuable feedback. I have to mention that ee are not sold as adults only, we admit children however, they are not very frequent first because the concept of our resort is not attractive to them or except in some seasons when their parents want to pay the full rate for them. We'll continue working in our menus so that you, our guests, see the cost-benefit ratio reflected in this aspect. In relation to the bugs, we do as much as we can. It is not only something from our resort, they are in all the resorts from Punta Cana. We know that these unbearable enemies have their preferences, there are guests whom they do not even determine. I regret that you were one of them The best we can recommend is to bring a good repellent so they can't ruin your vacation. Nevertheless, and although these issues, we hope to see you again. Best regards, Diana V Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
An absolute Gem of a Hotel. Best staff on a resort I have come across. Jordi at the bar, Felix, Juan and gang at the Italian restaurant. Sirginia looking after us, Ramon doing the beach food, AKA No Leche!!. Alex our Concierge. Alan from Zeotry the most amazing person. Gorgeous people from a Gorgeous resort. Don't tend to go back to previous resorts but this place is a must.
Read more
Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Diana Vallejo, Director General at Zoetry Agua Punta Cana
Responded yesterday
Dear guest Thank you for your feedback and your kind words. Thank you for the names you mention, and surely many more that made your stay really special and as we wished. I am fortunate to have a great staff, we are a team and we work with love and passion for each and every stay of guests like you. It will be a pleasure for us to host you here again. Warm regards, Diana V Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There was a heavy storm when we arrived to Punta Cana. We spent an interesting journey from the airport to the hotel. At one point we thought our driver got lost as we have passed all the big hotels and the road turned bumpier and narrower then before. Luckily we were on the right track and pulled into the amazing reception of Zoetry. We have been greeted with a glass of champagne and cool towels to refresh. The staff was friendly and check in was painless. We have been escorted to our beautiful room. There were Happy Birthday and Honeymoon sashes on our door. Little touches that made the difference to us. There was a welcome bottle of rum, fruit basket, bottle of wine and a beach bag in our room. The mini bar was full of beer, wine, soft drinks and water. We spent an amazing 10 nights at this paradise. We loved all the restaurants and the food and drinks. I have to say you will never go thirsty or hungry. We have eaten far to much as the food was delicious. We loved walking through the grounds every day. The garden is beautiful and well maintained, credit to all the gardeners making sure everything is pristine. We loved the little lanterns lighting up the footpath every night, it made it magical. What really made our holiday so special is all the staff serving and helping us. There are a few I like to mention by name and I apologise if I forgot someone. First of all Alejandro aka Alex our concierge, who was always there to help with all our enquiries. Amongst everything he helped me to organise a surprise dinner for my husband's birthday, We saw him daily and he checked if everything is ok and if need anything. Ricardo always greeted us with a big smile & great energy every time he saw us. We also loved Eduardo aka Mr Coffee . Every morning greeted with a wonderful smile and he has a great energy. We looked forward seeing him every day. Jendilier, Eduardo & all the staff at Indigo gave us an excellent service every morning at breakfast. Rafael the fitness instructor at the pool was great. He got me to do paddle board yoga, which I thought I will never do, it was a laugh. Diana who served us in the coffee shop and the canoe bar as well. She was lovely and very helpful. She had a special touch and she always looked after us. Henrry Sushi - served me sushi snack at the pool bar. They were absolutely amazing. I enjoyed them every single time. The following staff have served us throughout our stay and they have been excellent and credit to the hotel and wanted to mention them by name: Juan, Felix, Marlene, Derlin, Rossalinda, Merlin, Oliver, Eliyizier, Leidy, Beatry, Jordi ( Canoe bar), Julio, Ramon ( doing the grill at the beach), Beatriz, Jairo. Papa Smurf was all very helpful during the day as well as night. Mr Happy cleaned my sunglasses, I have to say they never been so clean since I had them. This place give us everything we wanted and more and we thank you for having us and making our holiday truly special. …
Read more
Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Make sure you have really good mosquito and sand fly spray.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Diana Vallejo, Director General at Zoetry Agua Punta Cana
Responded yesterday
Dear honeymooners Thank you for your time by writing this beautiful feedback. As a manager, I am pleased to know that we met your expectations on such a special occasion as your honeymoon in addition to your husband's birthday. This, not only for how you felt in our property and facilities but also for our food and beverages and mainly our service. Knowing that each and every member of my staff, regardless of their position, with details, made your stay even more special fills me with pride and is the confirmation that we are doing it right. Thank you, and I will gladly extend my compliments to each one of them. They are my greatest asset and we work for the same goal, to create unforgettable moments. On behalf of the entire Zoëtry family and myself, we look forward to having you with us again, perhaps for your anniversary. Warm regards, Diana V Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I ventured to find a place where I could escape and enjoy a quiet peaceful few days. This resort has been on my list for a while. Well it did not disappoint. The location is perfect for taking in sun whilst enjoying a nice ocean breeze. The rooms are well appointed and perfect for a day inside if you so choose. This by far was one of the most relaxing get-aways I’ve had in a long time. I was fortunate that there weren’t many kids around.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Diana Vallejo, Director General at Zoetry Agua Punta Cana
Responded 3 days ago
Dear guest Thank you ! I am pleased to read that at Zoëtry you found days of peace and tranquility and were able to disconnect as we wish. We look forward to having you back for more days of relaxation in the best Zoëtry style. Warm regards, Diana V Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We came to Zoetry with another couple and it was such a great stay. Staff were friendly, positive, and attentive. Our room was cleaned multiple times a day and was decorated as we were celebrating an anniversary.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Diana Vallejo, Director General at Zoetry Agua Punta Cana
Responded 3 days ago
Dear guest Thank you for your feedback and for having thought of Zoëtry to celebrate your anniversary. I appreciate your comments about my staff, theri service, attitude and friendliness. We hope to see you here again. Warm regards, Diana V Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just don’t go. The service is terrible, the food is worse than mediocre, the condition of the room/property has not been adequately maintained. The staff are not supervised nor are they properly trained.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Diana Vallejo, Director General at Zoetry Agua Punta Cana
Responded 6 days ago
Dear guest I regret for your experience. We will take into account your comments. Best regards, Diana V Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zoetry Agua Punta Cana was a great place to stay. The food and drinks were amazing. The staff was attentive and friendly. The resort was clean and spacious. We went on some great excursions. Overall we had an awesome honeymoon!!!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Diana Vallejo, Director General at Zoetry Agua Punta Cana
Responded 5 days ago
Dear Roberta Thank you for your feedback and for having chosen us for your honeymoon. I'm glad to read that you had an amazing and unforgettble one as it should be. We hope to see you hopefully for your anniversary ! Best & warm regards. The Zoëtry family Diana V Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
To be honest, the hotel is overcharging its guests, we stayed at a villa (one of the most expensive rooms) and had issues since the day we arrived, the master shower was clogged so in order to shower you have to be closing the water and wait for it to swallow In another room ( the villa has 3 rooms) they had to switch a toilet because it wasn’t working and in the other room the bathroom had blood stains on the floor and it was raining from the roof The power went out every time we connected something so we had to wait for maintenance to fix it and the ac broke a couple of times But the worst thing that happened to us is that they stole a gold necklace at the spa from my sons locker we had to complain and tell them we were going to call the police, and next day they did found it we were pretty sure one of the staff member took it since they were the last appointment for the day the food Is not the best, but at piragua restaurant the staff is really nice Anthonio yoana Maria natali and soranyi where amazing with us Also Alejandro the concierge and Chris did Their best to help The area where the hotel is located, is dirty it’s dirty and isolated We will never go back…
Read more
Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Diana Vallejo, Director General at Zoetry Agua Punta Cana
Responded 1 week ago
Dear guest, I am truly sorry for what happened, it is not the stay that I as manager wish for my guests. Unfortunately there were unexpected problems that we have never had before in the shower and toilet of that villa. Additionally, the rains caused serious damage not only to your villa but to many other rooms including a short circuit in one phase of the hotel which affected our whole operation during the last week end. Regarding the blood stains, it was not blood, it was paint. As you could remember, it was the same reddish-brown color as the furniture. Obviously, after a week of rain you can imagine what it looks like anywhere including the beach and its surroundings. Even in the rain my gardeners kept the gardens spotless and the beach people did their best to keep the beach clean by picking up the amount of sticks that came in from the sea. I cannot vouch for the areas around the hotel, as you may have noticed I am next to a large construction site. On the other hand, despite saying that the worst thing was the theft of your chain, something that never happened. I personally talked to you and told you that the security procedure had not been done properly at the time. The chain was found inside the towels that you yourself used so it was not because of your threat. I start from the principle of knowing my staff and their honesty. Finally, and something you did not mention, is that everyone in the reservation was compensated at home. I thank you for your positive comments about Alejandro, your concierge, Yoana, Maria, Natali, Soranyi, Chris, Thier who in spite of everything made your stay a little more pleasant, I will extend my congratulations to them. I am very sorry for your intention not to return and additionally for our location which is indeed distant from the center. However, we would be happy to have you at our home and give us another chance to redeem ourselves so that you can really live the Zoëtry experience. Regards, Diana V Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All I can say is what a wonderful stay we had at Zoetry. All of the staff was amazing and they went out of their way to make our trip spectacular. Hendry, our concierge would reach out daily to check on us and whatever we needed. He even helped to resolve issues with our AC. The wait staff such as Ruth, Leidy, and Rosie were amazing!! Rosie knew what drinks we were having and would check in on us many times during each day at the beach. Ruth was so friendly and would go out of her way to assist with any food request we had. This resort is beautiful and the staff clearly works very hard to make each guest stay amazing! These folks clearly deserve a raise!!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Diana Vallejo, Director General at Zoetry Agua Punta Cana
Responded 1 week ago
Dear guest Thank you for your time by sending your review. I'm glad to see that you enjoyed your stay and especially our personalized service and staff which made your trip. As manager I feel proud of them and I'll gladly extend your congratulations to Hendry who took care of you and your activities, Ruth, Leidy and Rosie with your food and beverages and many others who helped to create this memorable vacations. On behalf of my staff and myself, we all wish to have you here again. Warm regards, The Zoëtry Family Diana V Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Uvero Alto area.
PRICE RANGE
$449 - $752 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zoetry agua punta cana hotel punta cana, agua hotel punta cana, agua punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaUvero Alto
NUMBER OF ROOMS
96
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingZOETRY AGUA PUNTA CANA - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Uvero Alto, Dominican Republic)
Frequently Asked Questions about Zoetry Agua Punta Cana
Which popular attractions are close to Zoetry Agua Punta Cana?
Nearby attractions include Tropical Treasure (2.5 miles), Sirenis Aquagames Punta Cana (1.9 miles), and Nancy Gift and Cigars Shop (2.8 miles).
What are some of the property amenities at Zoetry Agua Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Zoetry Agua Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Zoetry Agua Punta Cana?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Zoetry Agua Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Zoetry Agua Punta Cana?
Conveniently located restaurants include Castaways Restaurant And Bar, Florecita Restaurante, and Flavor Market.
Are there opportunities to exercise at Zoetry Agua Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Zoetry Agua Punta Cana have airport transportation?
Yes, Zoetry Agua Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Zoetry Agua Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Zoetry Agua Punta Cana?
The staff speaks multiple languages, including English and Spanish.
Does Zoetry Agua Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.