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Sensatori Resort Punta Cana

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Uvero Alto, Punta Cana Dominican Republic
36 people are viewing this hotel
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Traveler (3771)
360
Panoramas (11)
Dining (339)
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About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Silver level
Sensatori Resort Punta Cana joins our portfolio for June 2016, bringing designer interiors and a gourmet dining scene with it. Step straight from our newest Sensatori resort and onto Uvero Alto Beach. You can reach four-poster daybeds on a butter-soft beach in just a few sandy footsteps. Dip into 5 pools, keep active in the sports complex or take in a show in the theatre.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Free internet
Wifi
Internet
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Business Center with Internet Access
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Ocean View
2,685Reviews1,691Q+A100Room tips
Traveler rating
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Popular mentions
+1
My wife and I went for our anniversary and truly had the most restful, serene, and warm experience of our lives. Not just warm because of the weather (which was unbelievably good) - but warm because of the Dominican people’s warmth and friendliness! Every day we visited Francisco at Jazmin (the pool swim-up bar) and Kenny at the beach bar and they treated us like QUEENS and truly made us feel special. Sometimes, when people find out you are gay and married they kind of raise an eyebrow or act surprised. I was so impressed with the way they just smiled, welcomed us, congratulated us, and treated us like royalty. Everything about this place is TOP NOTCH. The food is to die for. What we like best honestly was just the whole VIBE. Soooooo relaxing and luxurious. We can’t wait to go back!!! Thank you!
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Response from KarismaHotels, Manager at Sensatori Resort Punta Cana
Responded 2 days ago
Dear ritamC6989CB, Thank you for your review and kinds word, we appreciate the time taken to share your expeirences. We are thrilled to know that we were chosen to celebrate such an important celebration, we truly appreciate the five star rating you have generously bestowed on us and we hope to have the honor of hosting your stay once again in the near future! We work hard in creating a truly memorable experience for each and every guest therefore it brings us great joy to know our team went the extra mile and that they had such a positive impact on your vacation experience. Our goal is to provide our guests with world class accommodations and a unique vacation experience, so we are very happy knowing that you thoroughly enjoyed the time spend with us at Sensatori Resort Punta Cana. We look forward to hosting you again soon. Kind Regards, Your Hotel Management
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+1
Firstly this is our 3rd time visiting Dominican Republic but 1st time to visit this resort. The resort is extremely well kept immaculate gardens, super clean. Rooms are beautiful, light, airy, modern with everything you will ever need including a full range of exceptional toiletries, coffee maker, mini bar, dressing gowns, iron & even an umbrella if needed! We stated in a family room that also had two huge tv's & a large balcony & rain forest shower with a full size bath topped off with his & her sinks! Sugarcane is the main buffet restaurant but do not be put off this is more like an A LA Carte you have an Adults only section, food selection was amazing Rib Eye Steak & even Fillet Steak cooked to order the Shrimp Skewers were amazing.... topped by fantastic service from all. Manuel thank you looking after us so well. The other restaurants Wok Wok Asian fusion, Itallian, Space Walker & K23 are A LA Carte which do need to be booked with the exception of the PHBurgers. We are in all & never had trouble getting a reservation. Like everything food is all about personal preference our favourite was Wok Wok & Sugarcane. The K23 was the weirdest dinning experience we have ever had... go with an open mind & enjoy the 8 courses. Space Walker was a strange experience & doesn't help as adults you can not eat before 9pm. We had a romantic meal on the beach which was out of this world we were so well looked after by Luis the Chef & Francis our waiter. Sorry if we laughed too much but the badge incident was hilarious 😀😂. On top of the restaurants you have a coffee shop open from 7am until 10pm, which does every coffee you would ever want, cakes, rolls, fruit, panini's doughnuts & freshly baked cookies. On a Sunday afternoon they are a chocoholics heaven anything & everything is chocolate...All I can say is WOW! Just in case this is not enough you also have 24 hour room service... Our first experience was positive but our second was a shambles after being told 1 hour it took 1.45 hour arrived cold was swiftly taken away & told new food would arrive in approximately 10 minutes...well some 3 hours after the original order it arrived now with bits missing & incorrect!! Omg this was final straw 😣. If you have any issues do speak to staff or management they truly want to help & will do their up most to correct anything wrong. The shaken Bar was our place to go in the evening being entertained by Maycol with his fantastic cocktails & great humour....be careful those cocktails can be lethal...Don't break it baby just shake it baby!! 😀🍹🍸 One area I feel this hotel falls below it's 5☆ ranking is evening entertainment the evening shows except for the Michael Jackson & Circus need to raise the bar. There is always live music in the main square until about 9pm, Lily is amazing love the Bruno Mars renditions 😍. After the show most people seem to disappear off to bed as a silent disco isn't most people's idea of entertainment. (This is my personal opinion) There are daily activities that are put on mainly over at the Sports Hub or in the main pool things like archery, football, water polo, beach volleyball all are fairly full on sports in the heat, no little games like boules, darts, bingo, bachata which in think would be a nice addition if this could be added. The beach is beautiful you must remember no one can control the weather & that has a major impact on the sea it was very breezy our first week & the red flag was up all week but we had a yellow flag for the second week. The waves are quite fierce but that is because of where you are & you need to take care. If you walk to the left of the hotel round the corner up to where Dreams is the sea was a lot calmer & perfect for a swim. It's a pleasant walk There is sellers along the way they are never rude & will could not do enough to make your stay perfect. The Duty Manager Gabriel is an asset to your company in the way he listens, takes on board good & bad points & helps when people have issues to put right them right & make their holiday one to truly remember. (We had our share of hiccups but still had an amazing time overall, tv, shower, room service) Thank you to each & every member of staff that has worked so hard to give us such a wonderful holiday. Lisa & Hannah
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Response from KarismaHotels, Manager at Sensatori Resort Punta Cana
Responded 2 days ago
Dear Cupcakes100, Thank you so much for choosing Sensatori Resort Punta Cana for your recent vacation. We understand that we are one of many hotels in Punta Cana and truly value you as a loyal guest. We feel very honored to receive your compliments and I thank you for sharing your wonderful review on TripAdvisor. It is our goal for each guest to have a memorable experience at Sensatori Resort Punta Cana. Please accept pur apologies for the areas that did not achieve your expectations, rest assured we have addressed your experiences with the corresponding department heads for their internal review. Our goal is to provide our guests with world class accommodations and a unique vacation experience. Kind Regards, Your Hotel Management
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Where to start with this place? Frankly the whole place is immaculate and a little piece of heaven. Peaceful, beautiful, one of the best places I’ve ever been. Special thanks goes to; Sano - Breakfast @ Lighthouse. Polite, knowledgeable, great at his job a real credit to your staff. Benjamin - Reception @ meet and greet. Clear and welcoming. Made you feel at ease and we knew immediately we’d make a good choice. Amouri - omelette station @ lighthouse. Fantastic chef, clean, hygienic and always ready to help Wanda - front of house @lighthouse - welcoming and always ready to find us a nice place to sit. Melvin - dinner @ BrgrsPH. Fantastic experience. This place is amazing. A real team here. From the chefs to the table staff. Amazing jobs. We went for dinner twice. Top quality. A restutant you’d be happy to pay for. Rafael - beach front bar. A great cocktail maker, Friendly, knowledgeable about local area and a credit to your team. Grounds keepers - a special mention for every single one of the this brilliant team. Regardless of the time of day night, every inch of grounds were IMMACULATE. Not a single leaf or blade of grass out of place. They really add to the visual experience of the entire grounds. They work so hard and no doubt never get the credit they deserve. Friendly to talk to and do a wonderful, understated job at the hotel. Well done all. Daniel - dinner @ Verdello - excellent Glynis - dinner @ wok wok - excellent Sandawily - Pool Bar - fantastic, friendly and a credit to the staff. Kenny - pool bar - great character. Unknown pizza chef at Zest. Brilliant. Patient when people were being pushy. Amazing chef well done. Two ladies at the Coffee shop - always smiling always helpful. An amazing place that you need to visit. 11/10.
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Response from KarismaHotels, Manager at Sensatori Resort Punta Cana
Responded 2 days ago
Dear 909bend, Thank you for your kind words and great feedback. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience. Splendid experiences should begin from the moment you arrive to the moment you depart and we are happy to hear you encountered just this. Our goal is to provide our guests with world class accommodations and a unique vacation experience, so we are very happy knowing that you thoroughly enjoyed the time spend with us at Sensatori Resort Punta Cana. Thank you again for your review, and we look forward to hosting you here at Sensatori Resort Punta Cana many times more in the future. Kind Regards, Your Hotel Management
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Currently staying (room 9215 honeymoon suite) OMG what a view , what a resort , what a destination. Do not check weather reports (as I did) it’s really hot , sunny all day 30’s plus I would like to mention Lizette , Franchesco & kenny down at the beach bar always happy to see you and big shout out too Vladimir at the papaya swim up bar serving great cocktails with some good friends we have met from Dailey. Its a really pleasant environment the food is unbelievable for an all inclusive resort you will find it very difficult to beat this destination value for money FACT It’s definitely not a negative, however it’s a little quite of an evening after 10.30 which is I suppose a good point in many ways as the resort is built for chilling out and unwinding rather than night club seen My wife and I are 50 & 47 years old and there’s a good mix of age group from early 20,s - 70,s for our cocktail gathering it really adds to the enjoyment The resort is highly recommend and we will definitely return again it’s not a negative the sea is a little rough but great fun to see people loosing there shorts 😂 the breeze and views are stunning , and despite what negative comments people have posted ref getting hassled down on the beach by locals (It’s NOT true) In fact be a descent human being and talk to them as equals ! They are really friendly and nice people and deserve respect I will repost as honest opinions as possible but there are people out there that will complain , will moan and really don’t deserve to come to places like this
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Response from KarismaHotels, Manager at Sensatori Resort Punta Cana
Responded 2 days ago
Dear Jason H, Thank you for your kind words and great feedback. It is a pleasure to read about how much you are enjoying your current experience with us. We are delighted to know you are having an amazing Gourmet Inclusive stay with us. We work hard in creating a truly memorable experience for each and every guest so it brings us great joy to know our team goes the extra mile and that they have such a positive impact on your current vacation experience. Kind Regards, Your Hotel Management,
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we spent a week there with other hospitality professionals and everyone had the same feelings at the end of our stay. What a wonderful resort. Kept very clean and tidy, all of the staff members went above and beyond to pamper us, beautiful beach, ala carte restaurants were easy to get in to and the menu selections and service were top notch. The F&B Manager Carlos was all over the place checking everything to make sure all up to the standards. I saw him working at 8am and saw him again at 8pm still working to please guests. a real credit to the hotel. So many to mention but unfortunately i forgot to get their names. At the spa, Juan Francisco and Marlegni were great. such friendly and professional people. I would like to thank Karisma hotels for running such a beautiful resort and the GM for her great hospitality she shows to every single guest. I am hoping to see you all for another stay soon. keep up the good work guys..
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Response from KarismaHotels, Manager at Sensatori Resort Punta Cana
Responded 2 days ago
Dear murat n, Thank you for such a wonderful review and for sharing your experiences with the Trip advisor community. I’m sure your review will help many with future vacation choices. It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be. We work hard in creating a truly memorable experience for each and every guest so it brings me great joy to know our team went the extra mile and that their had such a positive impact on your vacation experience. We hope that Sensatori Resort Punta Cana will be your preferred resort for your next visit to Punta Cana and the Dominican Republic. Kind Regards, Your Hotel Management
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PRICE RANGE
$305 - $1,077 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaUvero Alto
NUMBER OF ROOMS
252
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Frequently Asked Questions about Sensatori Resort Punta Cana
Which popular attractions are close to Sensatori Resort Punta Cana?
Nearby attractions include Tropical Treasure (0.9 miles), Macao Beach (3.2 miles), and Sirenis Aquagames Punta Cana (1.6 miles).
What are some of the property amenities at Sensatori Resort Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Sensatori Resort Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sensatori Resort Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sensatori Resort Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Sensatori Resort Punta Cana?
Conveniently located restaurants include Flavor Market, Vespa, and Kitchen 23 by Le Chique at Nickelodeon Hotels & Resorts Punta Cana.
Are there opportunities to exercise at Sensatori Resort Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sensatori Resort Punta Cana have an airport shuttle?
Yes, Sensatori Resort Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sensatori Resort Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Sensatori Resort Punta Cana offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Does Sensatori Resort Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.