This is my 2nd visit to this hotel. We spent two nights on this hotel. Pros: - Quiet location. - Friendly staff. - Spacious and clean rooms near the pool. - Bathroom with Jacuzzi. - SPA facilities. - Pool with mineral hot water. Cons: - No breakfast.
I can recommend this place. I understand the negative feedback of other guests, but believe me: this is great hotel for relax. The pool is with hot water and every room has a jacuzzi. In the restaurant you can get delicious food. I recommend the cake "Pavlova". They have their own grеenhose at the end of the plot, you can not see this very often. OK, there are some problems in the restaurant, but the manager will solve them in the next weeks. I strongly recommend Guest House Europe.
This review is more about the restaurant, rather than the hotel. We went with the kids to the pool and decided to have lunch at the restaurant. We couldn't get a menu for 15 min although we asked for it 5-6 times. Obviously you cannot expect service there unless you know personally the waitress (whose name in our case was Simona). So after waiting for 15 min without any attention from the other staff as well I decided to ask whether I have to speak to the manager to get lunch. And guess what: instead of apology and a menu I was directed to the managers office?!?!?!? Not that he/she was there. So this place looks OK at first glance but that kind of service will definitely ruin the experience. I would not recommend it, nor will I go there again
Unique place for your vacation. When you visit it once, you want to come back again. It is spacious, luxurious and cozy. You can also rely on a well trained staff to take care of your every need. I highly recommend guest house Europe.
We stay often in Dolna Banya but this was the first time here. The rooms are big with ample comfortable beds. We had a double Jacuzzi bath. The hotel has hot and cool swimming pools, fitness area and a good (independent) restaurant. The rooms don`t have airco and little ventilation (in a hot country) Also the television gave us 4 local channels, no more. We stayed four nights but the room was not done once. Having said these things we would still come back for the large well decorated bedroom and excellent bathroom+ swimming pool and good restaurant.
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