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We came to playa del carmen past year and stayed in Mayan Palace resort, while walking around the beach we saw a beautiful beach front hotel and decided to check it out. We asked our travel agent and he recommended us this place so we...More
This was our second visit to the Valentin Imperial Maya, February 5 to Feb 15, 2014. We were there 2 years ago and really enjoyed being at an adult's only resort. We had a Golden Jr suite and we were pleased with the accommodations with...More
7 Thank Lazboh
Response from F T, Director de Relaciones con Clientes at Valentin Imperial Riviera MayaResponded February 28, 2014
Dear returning Guests from Cincinnati,
We would like to thank you for your loyalty for the Valentin Imperial Maya.
Cannot thank you enough for adding another great review to our list. We appreciate you took the time to share your privilege experience with the social...More
My husband and I stayed here in February and we had an amazing time. Very relaxing atmosphere, the staff was nice and the food incredible. The resort is beautifully laid out and maintained, the beach is clean and simply breath taking. The only downside was...More
Had a great time staying here for 5 nights 6 days for a girls getaway. The weather was great, we upgraded to a swim out room and the pool was nice and quiet. Loved that we had floats and could just float around the pool....More
We were at the VIM from 2-12-14until 2-22-14 and we had a wonderful time! We were there with our two sons and their wives. We were at the VIM last year and wanted our sons to experience the resort. A couple weeks before we arrived...More
I'd ask for it at check in, to start the next day. That way, in theory, you get the bali bed for the entire day. As JluvsPlaya stated, three day minimum, so almost $500 for two people just for the three days. On that... More
I'd ask for it at check in, to start the next day. That way, in theory, you get the bali bed for the entire day. As JluvsPlaya stated, three day minimum, so almost $500 for two people just for the three days. On that note, you can rent the beds by the day if available, $42. Lobster can be purchased if you want it at dinner. And you can grab a bottle of your booze of choice at Duty free or stop at a market on your way in if you want a bottle in your room. These alternate options are a lot less expensive. Some people swear by the PP, but it's not worth it to me. We ate early, by 7, so never had to wait for a table. PP allows you to make reservations, but I don't want to decide and be committed to a particular time and place that early in the day, we play it by ear. The other reason to only do the three day minimum. With the PP, daily you get the bali bed, ability to make reservations, lobster with dinner and use of the privilege lounge. The other features are just a one time perk, once perstay, whether you pay for 3 nights or 10 nights. I don't know if they replace your bottled alcohol when you finish off a bottle though, or if it is just a one time supply of the 4 bottles. If you haven't already, join the FB group, Valentin Imperial Fans. We just hit 14,000 members....popular place ;)
Not all room categories have Nespressos, deluxe don't at this time and they just started putting them in the silvers, you get a regular mini coffee maker otherwise. Higher categories have them. Two breakfast buffets, one... More
Not all room categories have Nespressos, deluxe don't at this time and they just started putting them in the silvers, you get a regular mini coffee maker otherwise. Higher categories have them. Two breakfast buffets, one opens at 7:30, the other opens at 7am. They have urns at the entrance with coffee and to-go cups. This was available before the restaurants opened when we were there in Sept. Got coffee, watched the sunrise on the beach , then headed back for breakfast at 7 (mar y tierra).You can order your room service for breakfast the night before, you don't have to wait until the morning, speeds things up. Are you asking about snacks with breakfast coffee, or midday? Little pastries and things in the lobby /martini bar in the AM if you don't want to do a restaurant/buffet. Pool snack bars aren't open that early.
Response from auntieten | Reviewed this property |
Hi we just returned Wednesday night from VIM. We booked a catamaran trip right at the main pool towel hut at the resort. There’s a dive shop team right there that can schedule this. We booked through Jesus and Paul and our... More
Hi we just returned Wednesday night from VIM. We booked a catamaran trip right at the main pool towel hut at the resort. There’s a dive shop team right there that can schedule this. We booked through Jesus and Paul and our trip was amazing! We had a large group so we did a private catamaran for 18 of us. We drove to Cancun and left from there. They took us out on the bay where we had a snorkeling spot and then went to isla mujeres and were able to get out and swim right there at the island. I definitely recommend going and talking to these guys about your trip. We weren’t disappointed!
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"Rooms in buildings 6,7 and 8 overlooking the lazy river on the third floor are quiet with a nice view"