We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Valentin Imperial Maya

Travelers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Valentin Imperial Maya
Valentin Imperial Maya
Panoramas (24)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

11,447 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Valentin Imperial Maya
See the most recent reviews
Showing 10,237: English reviews
Richmond, Virginia
Reviewed September 3, 2013

We went for 2 weeks the end of May and had a fabulous time here! The food was good to very good, and the entertainment was, well, entertaining! The beach was really good and clean and the huge pool and 2 pool bars were so much fun. We met other couples here that were having a great time too. and...

 Report
Helpful?
2Thank Jeff C
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear Jeff C, In the name of all the Valentin Imperial Maya, we want express our gratitude for contribute with this positive review. We look forward in welcoming you back for your 2nd visit. Please do not hesitate to contact us with any requests you may have. E mail : customercare@valentinmaya.com Wishing you all the best,

Killbuck, Ohio
Reviewed September 3, 2013

WE stayed at the Valentine in 2010 and had a wonderful trip. WE were in a unit that had the swim up but we were on the 2nd floor. The service was top notch no matter where we ate. There was a bar hut by our pool and the attendant was always very helpful and cheerful. The beach was so...

 Report
Helpful?
1Thank ljrocks
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear guest from Ohio, Many thanks for sharing your experiences with future travelers, we enjoyed reading your feedback and we are happy you had a great vacation at our only adults All inclusive resort. We cannot wait to welcome you back for the 2nd time to spoil you and make you feel at home again. Please, do not hesitate to...

Dothan, Alabama
Reviewed September 3, 2013

My fiance and I travelled to this resort August 15 through the 20th, and it was amazing. The only downside was that it rained the first full day we were there because a tropical storm was moving through the area. I must say, after reading all the reviews before we went, I was very concerned about flooding issues, but we...

 Report
Helpful?
2Thank Matt L
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear Matt L, What a nice review, we are flattered to know you had such a pleasant stay at our property and thank you very much for sharing your thoughts here with others. We look forward to welcome you back for your 2 nd visit at the valentin imperial maya resort. Please do not hesitate to contact us prior to...

Whitby, Canada
Reviewed September 3, 2013

love the beach -extra large pools -- great staff-- first class booze and food .. dancing in the square to live music also Saturday night beach party with a live band and full bar service.. sports bar was also fun-- Karaoke-- TV's and pool tables .. we will defiantly will try to get back .. as soon as possible .....

 Report
Helpful?
1Thank james p
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear James P, Many thanks for sharing your experiences with future travelers, we enjoyed reading your feedback and are happy you had a great vacation at VIM. We were happy to know that you enjoyed your recent stay with us, comments like yours motivate us to continue working hard. Please, do not hesitate to contact us before your next arrival....

Houston, Texas
Reviewed September 3, 2013

I have been to Valentin Imperial Maya 2x now and as amazing as it was the first time, the second time was just as good. Valentin Imperial Maya service is spectacular, friendly, and accommondating. The food is spectacular and entertainment shows at night throughout the week keeps you entertained. This hotel has been my favorite spot so far. I have...

 Report
Helpful?
Thank KBTLWD
Rutland, Vermont, United States
Reviewed September 3, 2013

This was by far the best vacation I have ever taken! Even though the food was not all that I expected, the service was absolutely impeccable in every respect! The entire resort is gorgeous, clean and immaculately maintained. I cannot say enough positive things about the Valentin Imperial Maya and the staff there. You will not be disappointed if you...

 Report
Helpful?
1Thank kisookley
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear geust from Vermont, Thank you for taking a moment of your time for sharing your observations about your recent vacation at the Valentin Imperial Maya. We are pleased to know that you had a very good time in our resort. I am also really sorry that the Valentin Imperial Maya’s food did not fulfill your expectations as the great...

Cinnaminson, New Jersey
Reviewed September 3, 2013

We stayed at Valentin & the staff was great! Super friendly and willing to help you with anything you ask! Place is adults only which was awesome since we left our kids home! It is so nice to not have to deal with kids running all over and crying all the time! Rooms could be a little more updated but...

 Report
Helpful?
2Thank Suestony
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear recent guest from Nueva Jersey, Many thanks for sharing your experiences with future travelers, we enjoyed reading your feedback and we are happy you had a great vacation at our only adults All inclusive resort. Our main job is to make you have a memorable stay with us and we are very pleased that this was your case! Will...

Sterling, Virginia, United States
Reviewed September 3, 2013

The best thing about this resort is the size. It is a very large complex so you never feel crowded. The privacy was fantastic, adults only was also great. The restaurants were ok, not great but not bad. The pools and beach were awesome. The staff was very friendly and accommodating. The rooms were nice, nothing spectacular but more than...

 Report
Helpful?
1Thank Robert M
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear Robert M, Thank you very much for your full review including your observations. As you may know, comments from our guests are important for us because you let us know the exact elements in which we have to work on. Receiving words like yours, it is always the best inspiration for our work. Please let us know when you...

Los Angeles, California
Reviewed September 2, 2013

I love that hotel!! Is my favorite so far. The beach is perfect, and now they added one more row of umbrellas, they improved the gym. The service like every year perfect. The hotel always try to accommodate the customer needs. They don't pressure the guests to participate on daily activities.I totally recommend the hotel

 Report
Helpful?
1Thank Ste009
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear guesst from Los Angeles, Thank you for taking the time to remark on your stay at Valentin Imperial Maya. It is a real honor for us to read about your experience here in our Valentin Imperial Maya, thank you very much for take your time and share this note with the future guests. Please contact us prior to your...

Madison, Wisconsin
Reviewed September 2, 2013

I never write reviews because the Internet is full of them. But in this instance, I think the reviews on Trip Advisor really helped me pick a great all-inclusive resort so I thought I should write one myself. The first thing I'd say is that all of the recent negative reviews here seemed to be written about a time when...

 Report
Helpful?
2Thank PHG5000
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear recent guest, We really want to thank you for the positive impressions you have published on Trip Advisor about your recent stay at our resort; we are sure this has helped many travelers to confirm that our Valentin Imperial Maya Resort is the perfect hotel for their vacation. Reviews like yours, are the motivation to keep in the good...

Questions? Get answers from hotel staff and past guests. Ask a question

15,268 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (14673)
Viewed
Pool/Beach Area (3609)
Viewed
Hotel & Grounds (2685)
Viewed
Family/Play Areas (42)
Viewed
Bathroom (244)
Viewed
View from Room (519)
Viewed
Room/Suite (1587)
Viewed
Dining (1348)
Viewed
Business Center/Function Rooms (35)
Viewed
6:27
Videos (21)
Viewed
Other (4583)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (511)
Viewed
Aerial Photography (54)
Viewed
Beach (11)
Viewed
Deluxe Junior Suite (49)
Viewed
Emerald Junior Suite (46)
Viewed
Golden Junior Suite (51)
Viewed
Golden Junior Suite (Swim Up) (57)
Viewed
Imperial Suite (77)
Viewed
Main Pool (42)
Viewed
Dining (39)
Viewed
Silver Junior Suite (52)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (84)
Viewed
Pool/Beach Area (11)
Viewed
Family/Play Areas (16)
Viewed
View from Room (2)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (1)
Viewed
Room/Suite (9)
Viewed
Dining (6)
Viewed
Other (35)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Secreto
8.6 mi away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#59 of 213 in Playa del Carmen
4,838 reviews
1.3 mi away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,638 reviews
2.6 mi away
Secrets Maroma Beach Riviera Cancun
Show Prices
Show Prices
Show Prices
8.2 mi away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 213 in Playa del Carmen
2,919 reviews
11.7 mi away
Paradisus Playa del Carmen La Perla
Paradisus Playa del Carmen La Pe...
#19 of 213 in Playa del Carmen
7,997 reviews
6.6 mi away
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun
#35 of 213 in Playa del Carmen
9,088 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
Internet
  • Free Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya. Escape into a world where your every wish is our command. Come indulge yourself....You deserve it! Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices. ... more   less 

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Price Range: $281 - $690 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Valentin Imperial Maya 4.5*
Number of rooms: 540
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Hotwire, Travelocity, Hotels.com, Cancelon, HotelQuickly, HotelsforEveryone, getaroom.com, TripOnline SA and Evoline ltd so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
Valentin Imperial Maya Riviera Maya, Mexico
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Valentin Imperial Maya staff and other travelers.
2,213 questions
Ask a question

See all questions (2213)

Questions? Get answers from Valentin Imperial Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We loved villa 3, it's close to everything. Small walk to beach.”
jacquelinet925, 2 days ago | Read review
“Pool/garden view is lovely and a short walk to the restaurants.”
revelo100, 5 days ago | Read review
“We had Building 5. Junior Deluxe Suite. We loved it. I totally loved the bed and pillows!!!”
juliemT7948MK, 5 days ago | Read review
“If you like to spend time at the pool, the swim-up room is definitely worth it! ”
BoomhaueRN, 1 week ago | Read review
“Building 4 & 5 are junior suites close to the pool and beach. Very nice.”
69louisel, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question