We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Valentin Imperial Maya

Travelers' Choice award winner
06/11/2017 06/12/2017
1 room 2 adults 0 children
$700*
$385*
Great Deal
$395*
$455*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Valentin Imperial Maya
Valentin Imperial Maya
Panoramas (24)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

11,583 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Valentin Imperial Maya
See the most recent reviews
Showing 10,359: English reviews
London, United Kingdom
Reviewed May 28, 2014

Following another fabulous holiday staying at the VIM, 8/5/14 - 22/5/14, I'm pleased to be able to say that my husband and I had a fantastic two week stay. We stayed in a standard junior suite in June last year which was lovely, but they are surrounded by the foliage, which is lovely, but you have no view, and not...

 Report
Helpful?
3Thank Tracy R
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear Tracy R, We would like to thank you for your review and your loyalty for the Valentin Imperial Maya. It is always a pleasure to have you home. We were happy to know that you enjoyed your stay once again in our resort; comments like yours motivate all our staff to continue working hard. We would be more than...

Toronto, Canada
Reviewed May 28, 2014

The grounds on this resort are definitely beautiful, full of lush vegetation and a myriad of birds, reptiles and other interesting creatures. The downside is that they are HUGE and lots of walking is required. Although there are golf carts available for transportation, they are few and far between and so, at the end of the evening, sometimes you had...

 Report
Helpful?
Thank joanna4162014
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear joanna4162014, Thank you for taking a moment of your time for sharing your observations about your recent vacation at the Valentin Imperial Maya. We are pleased to know that you had a very good time in our resort. Again thank you again for your comment and we would be more than happy to welcome you back for a second...

Pittsburgh
Reviewed May 28, 2014

We went to the Valentin Imperial Maya for a wedding and LOVED everything about the resort. The staff was great and the room and whole resort were beautiful. We will definitely return. Couldn't have asked for a better all-inclusive resort!! Definitely recommend!

 Report
Helpful?
2Thank jpro1312
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear jpro1312, Thank you for such wonderful comments regarding your recent stay at our Valentin Imperial Maya. We know that all the staff will be truly motivated by your kind words about your experiences. We look forward in welcoming you back in the near future. Warmest regards.

Denver, Colorado
Reviewed May 28, 2014

Let me break this down as simply as possible. My girlfriend and I have been to a few all inclusive resorts and we are relatively low maintenance people. That being said this was the best all inclusive resort we have been to hands down. There is no need to get the upgraded service package unless you want a deluxe cabana...

 Report
Helpful?
7Thank Randy E
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear Randy E, The Valentin Imperial Maya wants to thank you for your warm hearted review. It was a true pleasure to be able to host such distinguished guests and being able to make it "Impressive" for you! We do hope to have the opportunity to host you again on your next visit to Mexico to pamper and "Exceed your...

Dallas
Reviewed May 28, 2014

We spent a week in a Golden Suite on the 3rd floor. It was so much fun. We had a privilege package and as usual I always am glad I did. The beach beds and lobster were worth it alone. We spent everyday-almost all day in that bed with a perfect view. Here is how it went pretty much everyday......

 Report
Helpful?
2Thank Marley03
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear Marley03, We would like to thank you, on behalf of every employee at the Valentin Imperial Maya. Your comments were truly a pleasure to read and I appreciate that you took the time to share your experiences with the Trip advisor community. We really appreciate you let us know we are providing a good service. We look forward to...

Collegeville, Pennsylvania
Reviewed May 28, 2014

We stayed at VM from 5/8/14 - 5/15/14 in a Golden Junior Suite. This was our third time at the VM, and it was one of the best vacations we've had in years! We requested the top floor in a quiet location, and were given a room in Building 6. The room was great (much bigger than we needed), and...

 Report
Helpful?
Thank Tumbysgirl
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear Tumbysgirl, In the name of all Valentin Imperial Maya, receive our most sincere appreciation for your loyalty to our chain. Receiving words like yours, it is always the best inspiration for our work. Please let us know when you will be back for your fourth visit so we can make your next arrival more especial and enjoyable. The observations...

Parker, Colorado
Reviewed May 28, 2014 via mobile

We had such a wonderful time. It took us about a day to get to know our way around the resort. It is spread out. We had a walkout room to the lazy river. I was disappointed that the lazy river was not heated. The food was very good and the staff went out of their way to help you....

 Report
Helpful?
1Thank Candis55
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear Candis55, We would first of all like to thank you for taking your valuable time to share with us and the rest of the T.A reviewers such an enthusiastic review! It makes us so happy to know that you had a wonderful holiday with us and we will be delighted to host you once more and exceed you expectations....

Longview, Washington
Reviewed May 28, 2014

Loved this adults only resort. Food was better than other places I have stayed... Drinks not soo much. Loved the fact that there was a "quiet" pool & then the "party" pool. Priviledge is the way to go. Didnt care for the setup of the room, (Golden Suite) the hallway between the bathroom & living room was very narrow &...

 Report
Helpful?
Thank kahnebelle
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear kahnebelle, Many thanks for sharing your experiences with future travelers, we enjoyed reading your feedback and we are happy you had a great vacation at our only adults All inclusive resort. We cannot wait to welcome you back for the 2nd time to spoil you and make you feel at home again. Please, do not hesitate to contact us...

Columbus, Ohio
Reviewed May 28, 2014

We have visited this resort twice. Each time we had a terrific experience. As always, I start with the negatives, which are few: Some of the TV stations in the bedroom are less than desirable. So don't be surprised when you dial in a station and it's freaky. Resort was clean, beach was awesome, plenty of seats for everyone. Breakfast...

 Report
Helpful?
2Thank Barry E
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear Barry E, In the name of all the Valentin Imperial Maya receive our most sincere appreciation for your loyalty to our resort. We took also good note of your observations regarding tteh TV stations with the appropriate department in order to take the corrective measures in the future. We sincerely hope to have the pleasure of welcoming you back...

Edmonton
Reviewed May 28, 2014

This was our first trip to the Valentin and our first time back to the Mayan in over 5 years. We general stay at Beaches or Sandals resorts and have gotten quite used to the quality of service and attention to detail that they offer. All I can say is that the Valentin may have surpassed ANY other resort we...

 Report
Helpful?
Thank MountieTravels
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear Mountie Travels, Thank you very much for your full review including your observations. As you may know, comments from our guests are important for us because you let us know the exact elements in which we have to work on. Please be sure that your notes regarding the jacuzzi in your room and the gym will be taken under...

Questions? Get answers from hotel staff and past guests. Ask a question

15,469 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (14870)
Viewed
Pool/Beach Area (3650)
Viewed
Hotel & Grounds (2713)
Viewed
View from Room (524)
Viewed
Dining (1380)
Viewed
Room/Suite (1593)
Viewed
Family/Play Areas (43)
Viewed
Bathroom (248)
Viewed
Business Center/Function Rooms (35)
Viewed
6:27
Videos (21)
Viewed
Other (4663)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (511)
Viewed
Aerial Photography (54)
Viewed
Beach (11)
Viewed
Deluxe Junior Suite (49)
Viewed
Emerald Junior Suite (46)
Viewed
Golden Junior Suite (51)
Viewed
Golden Junior Suite (Swim Up) (57)
Viewed
Imperial Suite (77)
Viewed
Main Pool (42)
Viewed
Dining (39)
Viewed
Silver Junior Suite (52)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (88)
Viewed
Dining (7)
Viewed
View from Room (3)
Viewed
Pool/Beach Area (10)
Viewed
Family/Play Areas (15)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (1)
Viewed
Room/Suite (9)
Viewed
Other (39)
06/11/2017 06/12/2017
Hotels you might also like...
Also consider these accommodations in or near Playa del Secreto
8.6 mi away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#58 of 214 in Playa del Carmen
5,063 reviews
1.3 mi away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,721 reviews
2.6 mi away
Secrets Maroma Beach Riviera Cancun
Show Prices
Show Prices
Show Prices
8.2 mi away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#3 of 214 in Playa del Carmen
2,990 reviews
10.9 mi away
Paradisus Playa del Carmen La Perla
Paradisus Playa del Carmen La Pe...
#23 of 214 in Playa del Carmen
8,148 reviews
6.6 mi away
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun
#39 of 214 in Playa del Carmen
9,201 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
Internet
  • Public Wifi
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya. Escape into a world where your every wish is our command. Come indulge yourself....You deserve it! Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices. ... more   less 

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Price Range: $288 - $593 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Valentin Imperial Maya 4.5*
Number of rooms: 540
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Travelocity, Hotels.com, Hotwire, Cancelon, HotelsforEveryone, HotelQuickly, Evoline ltd, getaroom.com, TripOnline SA and HRS so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
Valentin Imperial Maya Riviera Maya, Mexico
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Valentin Imperial Maya staff and other travelers.
2,259 questions
Ask a question

See all questions (2259)

Questions? Get answers from Valentin Imperial Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We like building 2, it is clear I see to everything.”
justink473, 3 days ago | Read review
“Tip the staff! The ribeye in the steakhouses is fabulous”
mexicangirl2, 4 days ago | Read review
“For added privacy, book a room on 2nd or 3rd floor.”
HairDaryl, 4 days ago | Read review
“The Silver suites in buildings 1 and 2 are fantastic and central to everything.”
tallicafu, 6 days ago | Read review
“Any room you chose will be great. My opinion, closer to the main pool the better.”
rj0967, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Bookit.com
$385* /night
View Deal
Booking.com$395
Travelocity$455
AMOMA$700
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates