We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
8/6/2017 8/7/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Valentin Imperial Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    8/6/2017 8/7/2017
    $422
    $280
    SAVE $142
    $364
    $422
    Traveler (15102)
    Pool & Beach (3805)
    Room & Suite (2495)
    Iberostar Grand Hotel Paraiso
    5,832 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    11,852 reviews
    #2 of 5 hotels in Playa Maroma
     
    Iberostar Paraiso Beach
    5,023 reviews
    #6 of 11 hotels in Playa Paraiso
     
    Grand Velas Riviera Maya
    3,141 reviews
    #2 of 209 hotels in Playa del Carmen
     
    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “french restaurant” (1,095 reviews)
    “emerald suite” (467 reviews)
    “main pool” (1,274 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel_hsx","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel_hsx__widget","dust":{"nav_controls":"ibex_photo_carousel_hsx__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel_hsx"},"scriptFlags":null}
    Iberostar Grand Hotel Paraiso
    5,832 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    11,852 reviews
    #2 of 5 hotels in Playa Maroma
     
    Iberostar Paraiso Beach
    5,023 reviews
    #6 of 11 hotels in Playa Paraiso
     
    Grand Velas Riviera Maya
    3,141 reviews
    #2 of 209 hotels in Playa del Carmen
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from $280.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Secreto hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "6937a301ec2549dc86f329c3d11ad76c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":774804,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[46568412],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":315,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"6937a301ec2549dc86f329c3d11ad76c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":422,"lowestMetaPrice":280,"additionalPartner":false,"highestMetaPriceDisplay":422,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":422,"lowestMetaPrice":280,"highestMetaPriceDisplay":422,"hotelName":"Valentin Imperial Maya","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjY5MzdhMzAxZWMyNTQ5ZGM4NmYzMjljM2QxMWFkNzZjIiwiQUlLIjoiNGQ1NWQ5NzM1MDI5NDUyNmJhMDgwMGY0MGQwYWY0N2UifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "08/06/2017", "checkOut": "08/07/2017", "lowestPrice": "$280", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53948692":"TravelocityEWS","78910065":"OrbitzEWS","32642852":"Expedia","65713251":"Hotwire","46568412":"BookingCom","78345831":"PricelineIB","79462482":"CheapTicketsEWS","109242365":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"js":{},"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (11,787)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages
    There are newer reviews for Valentin Imperial Maya
    See the most recent reviews

    4,561 - 4,565 of 10,548 reviews

    Reviewed July 19, 2014 via mobile

    This was our 2nd trip to the Valentin, and while it was great, it wasn't as good as our 1st stay a couple of years ago. The grounds are beautiful and the staff is great, but the food was not the same quality. The dinners...More

    4  Thank sherrymark
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded July 23, 2014

    Dear recent VIM Guests from Grand Prairie, Texas We are concerned to learn that your experience at VIM did not fully meet your expectations. Kindly allow us to address your issues with all involved department in order to reduce the opportunity for these mistakes to...More

    Reviewed July 19, 2014 via mobile

    Went here for our honeymoon and really liked this place. (Ran into LOTS of other honeymooners also, as its pretty much a resort for couples). Now, I say "really liked" as opposed to "loved" for a few reasons. The food is good, but not great....More

    11  Thank DanMoose
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded July 23, 2014

    Dear Recent VIM Honeymooners from Green Bay, Wisconsin Thank you for choosing VIM for the very special occasion of your honeymoon. As service oriented company, we will take your observations and suggestions into consideration, as they will assist us in our ongoing commitment to improve...More

    Reviewed July 18, 2014 via mobile

    Playa is one of our annual vacation destinations, typically around July 4th. We usually travel with a great group of friends thus expect nothing less than great accommodations, service and food...the Valentin was all of that and more! We thoroughly enjoyed our 'first' visit to...More

    4  Thank TheLargents
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded July 19, 2014

    Dear recent VIM Guests from The Woodlands, Texas Thank you very much for choosing Valentin and for your wishes to return back to our wonderful resort. Always will be a pleasure to provide our guests with the best service and our goal is that our...More

    Reviewed July 18, 2014

    Wife took me here on a surprise birthday vacation in July 2014. Staff was very pleasant and is always trying to make sure your experience was five star. Many times they would go out of their way to make sure they addressed you by name...More

    6  Thank Michael S
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded July 19, 2014

    Dear Michael , Thank you for your visit and for sharing your experience with other travelers. We are delighted that you had a wonderful time and would like to thank you for your gracious comments about our people and our food. Regarding your not so...More

    Reviewed July 18, 2014 via mobile

    When booking, there was not an option to request King bed vs doubles. Booking site said to contact Valentin directly and it would not be a problem. On day of, contacted hotel and they stated rooms were not assigned and should not be a problem....More

    Thank susan0726
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded July 19, 2014

    Dear Susan from Dallas, Texas Thank you for taking the time to post your comments about your stay with us. We are sorry to hear the negative comments about the king beds requested and the lack of information provided by our front desk department ....More

    Iberostar Grand Hotel Paraiso
    5,832 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    11,852 reviews
    #2 of 5 hotels in Playa Maroma
     
    Iberostar Paraiso Beach
    5,023 reviews
    #6 of 11 hotels in Playa Paraiso
     
    Grand Velas Riviera Maya
    3,141 reviews
    #2 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • $327 - $633 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Booking.com, Orbitz, Expedia, Travelocity, HotelsforEveryone, TripOnline SA, Hotwire, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa del Secreto
    • Also Known As
    • Valentin Imperial Maya Hotel Playa Del Carmen ,
    • Valentin Imperial Riviera Maya ,
    • Valentin Imperial Maya Riviera Maya, Mexico
    Add Photo Photos
    Traveler (15102)
    Pool & Beach (3805)
    Room & Suite (2495)
    Dining (1443)
    Hotel & Grounds (7609)
    Bathroom (257)
    Family and Play Areas (58)
    Business Center & Event Rooms (35)
    Nearby
    Sponsored by:
    Iberostar Paraiso Beach
    5,023 reviews
    1.01 miles away
     
    Grand Velas Riviera Maya
    3,141 reviews
    8.16 miles away
     
    Iberostar Grand Hotel Paraiso
    5,832 reviews
    1.25 miles away
     
    Secrets Maroma Beach Riviera Cancun
    11,852 reviews
    2.60 miles away
     
    Nearby Restaurants
    Il Olivo
    125 reviews
    .05 miles away
    Havana Moon
    576 reviews
    .45 miles away
    Nektar at Vidanta Riviera Maya
    133 reviews
    .79 miles away
    Azur
    103 reviews
    .24 miles away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    706 reviews
    1.44 miles away
    Rancho Bonanza
    696 reviews
    1.53 miles away
    Pro Dive Mexico
    731 reviews
    2.42 miles away
    Cirque du Soleil Joya
    2,626 reviews
    .85 miles away
    Ask a question
    Questions & Answers
    spoildbrat
    July 25, 2017|
    AnswerShow all 3 answers
    Response from torgan | Reviewed this property |
    There are two swim up bars in the main pool. Both are fully stocked. There is a walk up/ waitress service bar at the golden pool. They do Mexican and Caribbean buffets each week. Frankly, they can be hit or miss. The... More
    0
    Votes
    Vera E
    July 24, 2017|
    AnswerShow all 5 answers
    Response from Steven501964 | Reviewed this property |
    Don't get too excited about the lobster. It isn't Maine lobster, which we all know is the best in the world. It is a smaller Caribbean lobster. It isn't too bad...but it ain't from Maine!
    0
    Votes
    TKN124
    July 22, 2017|
    AnswerShow all 3 answers
    Response from Sony K | Reviewed this property |
    I am not sure about this. But they have 24 hour room service where they serve a whole bunch of stuff in the menu. It is fast and very good service
    1
    Vote
    Room Tips
    "Building 14, room 14206. It was a corner room, and very quiet with a great view."
    Read review
    "We prefer least expensive deluxe junior suite in building 5, floor level, because central to everything."
    Read review
    "Swim up rooms were amazing!!!"
    Read review
    "The room was clean and very comfortable."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing