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Traveled with 11 people age 35-45
Restaurants-No reservations, never a long wait, service was fast friendly and food was good to great depending on what people ordered but never bad Buffets for breakfast and lunch no dinner. A la Carte for Dinner none for breakfast...More
We had a fabulous time at the Valentin Imperial Maya! The resort and staff were amazing. We especially loved Veronica at the Sunset Beach Bar. Would recommend this resort over and over. Not to mention the price was a great value!More
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7 Thank Marje M
Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded August 25, 2014
Thank you very much for taking time to review our resort.
We are sure that TripAdvisor's Community will appreciate your insights and will bear them in mind when choosing our resort for their vacation.
We will personally praise Veronica for leaving such a...More
We visited August 8 to 14. This place is absolutely gorgeous. Be prepared to walk a lot and be sure to pack non-aerosol sunblock. Never got bit by Mosquitos.
The room service was excellent: order chicken fajitas and chipotle shrimp. Yum!
I am allergic to...More
5 Thank Crystal0416
Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded August 23, 2014
Dear Crystal from Bartlesville, Oklahoma
We would like to send you our warmest appreciations for taking the time to write a review about your recent stay at the Valentin Imperial Maya.
Thank you also for bringing to our attention the rule on the beach at...More
We had an excellent honeymoon at the VIM. Very nice staff (Erwin and Alfredo in the pool bar are awesome), good food (Italian was the best) and the options for places to relax and things to do were endless. Read the dress code before you...More
4 Thank David W
Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded August 24, 2014
Dear David ,
Thank you for taking the time to share your review.
Your comments will be used as an example on how important it is to our guests when team members demonstrate a little extra effort.
We will personally congratulate Erwin and Alfredo on...More
We stayed at the Valentin Imperial Maya August 9 - 16 and LOVED it. My husband and I were celebrating our 5 year anniversary and it was both of our first trip to Mexico. What a way to spend it! The service was absolutely amazing......More
8 Thank Annie L
Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded August 22, 2014
Dear Annie from Saint Louis, Missouri
Many thanks for your excellent review and for having chosen the Valentin for your 5 year anniversary .! We are sure this will help many travelers to realise that the VIM is the perfect hotel for their anniversary.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$296 - $628 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Response from WearyTraveller68 | Reviewed this property |
I don't know if there is a fixed night for the fire show, each day you will be delivered a newsletter telling you of events going on at the resort, including the show that night. The fire show is done in the main fountain... More
I don't know if there is a fixed night for the fire show, each day you will be delivered a newsletter telling you of events going on at the resort, including the show that night. The fire show is done in the main fountain area near the main entrance.
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"We stayed in the most basic suite and it was perfect. No need to upgrade, unless you want something special."