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    Valentin Imperial Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    8/6/2017 8/7/2017
    $422
    $315
    SAVE $107
    $422
    $364
    Traveler (15099)
    Pool & Beach (3804)
    Room & Suite (2494)
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    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “french restaurant” (1,095 reviews)
    “emerald suite” (467 reviews)
    “main pool” (1,274 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Iberostar Grand Hotel Paraiso
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    #1 of 11 hotels in Playa Paraiso
     
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (11,771)
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    There are newer reviews for Valentin Imperial Maya
    See the most recent reviews

    4,411 - 4,415 of 10,534 reviews

    Reviewed August 23, 2014

    Traveled with 11 people age 35-45 Restaurants-No reservations, never a long wait, service was fast friendly and food was good to great depending on what people ordered but never bad Buffets for breakfast and lunch no dinner. A la Carte for Dinner none for breakfast...More

    11  Thank Pamela G
    Reviewed August 23, 2014

    We had a fabulous time at the Valentin Imperial Maya! The resort and staff were amazing. We especially loved Veronica at the Sunset Beach Bar. Would recommend this resort over and over. Not to mention the price was a great value!More

    Review collected in partnership with this hotel
    7  Thank Marje M
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded August 25, 2014

    Dear Marje, Thank you very much for taking time to review our resort. We are sure that TripAdvisor's Community will appreciate your insights and will bear them in mind when choosing our resort for their vacation. We will personally praise Veronica for leaving such a...More

    Reviewed August 22, 2014 via mobile

    We visited August 8 to 14. This place is absolutely gorgeous. Be prepared to walk a lot and be sure to pack non-aerosol sunblock. Never got bit by Mosquitos. The room service was excellent: order chicken fajitas and chipotle shrimp. Yum! I am allergic to...More

    5  Thank Crystal0416
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded August 23, 2014

    Dear Crystal from Bartlesville, Oklahoma We would like to send you our warmest appreciations for taking the time to write a review about your recent stay at the Valentin Imperial Maya. Thank you also for bringing to our attention the rule on the beach at...More

    Reviewed August 22, 2014 via mobile

    We had an excellent honeymoon at the VIM. Very nice staff (Erwin and Alfredo in the pool bar are awesome), good food (Italian was the best) and the options for places to relax and things to do were endless. Read the dress code before you...More

    4  Thank David W
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded August 24, 2014

    Dear David , Thank you for taking the time to share your review. Your comments will be used as an example on how important it is to our guests when team members demonstrate a little extra effort. We will personally congratulate Erwin and Alfredo on...More

    Reviewed August 21, 2014

    We stayed at the Valentin Imperial Maya August 9 - 16 and LOVED it. My husband and I were celebrating our 5 year anniversary and it was both of our first trip to Mexico. What a way to spend it! The service was absolutely amazing......More

    8  Thank Annie L
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded August 22, 2014

    Dear Annie from Saint Louis, Missouri Many thanks for your excellent review and for having chosen the Valentin for your 5 year anniversary .! We are sure this will help many travelers to realise that the VIM is the perfect hotel for their anniversary. Thank...More

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    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Laundry Service
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • $296 - $628 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Travelocity, Hotels.com, HotelsforEveryone, Hotwire, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa del Secreto
    • Also Known As
    • Valentin Imperial Maya Hotel Playa Del Carmen ,
    • Valentin Imperial Riviera Maya ,
    • Valentin Imperial Maya Riviera Maya, Mexico
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    Traveler (15099)
    Pool & Beach (3804)
    Room & Suite (2494)
    Dining (1443)
    Hotel & Grounds (7608)
    Bathroom (257)
    Family and Play Areas (58)
    Business Center & Event Rooms (35)
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    Ask a question
    Questions & Answers
    Mskimshine
    July 21, 2017|
    Answer Show all 2 answers
    Response from Janice S | Reviewed this property |
    Any type of long pants will be fine. You will also need closed toed shoes for men. No athletic shoes allowed. Shorts for men are allowed at the steakhouse. Women can wear pretty much what they want.
    1
    Vote
    Dawn R
    July 21, 2017|
    Answer Show all 2 answers
    Response from WearyTraveller68 | Reviewed this property |
    I don't know if there is a fixed night for the fire show, each day you will be delivered a newsletter telling you of events going on at the resort, including the show that night. The fire show is done in the main fountain... More
    1
    Vote
    Room Tips
    "We stayed in the most basic suite and it was perfect. No need to upgrade, unless you want something special."
    Read review
    "Request a room close to the amenities you think you'll use most! Buildings 3, 4 and 7 seemed to be most..."
    Read review
    "We stayed in room block 4, which was close to the pool and swim up bar."
    Read review
    "Building 7 on the lazy river is great. The emerald rooms have a limited beach/ ocean view and a limited beach..."
    Read review
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