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Men beware!! You have to wear long pants, collared shirt and dress shoes to eat dinner. Your told that when you arrive. There is also a 30 to 45 min wait per restaurant. I've never been turned away at dinner before and told to eat...More
6 Thank Scott M
Response from F T, Guest Relations Manager at Valentin Imperial Riviera MayaResponded May 7, 2015
Dear Scott from Dallas, Texas
We appreciate your visit to VIM , however, we are obviously disappointed to know that you arrived to our resort without previously being informed of the dress code guidelines of most of the five stars all inclusive resorts in the...More
stayed 4/17/15 ~ 4/24/15
The best advice I read on Trip Advisor prior to visiting the VIM was to not get too hung up on small issues, which proved to be a very effective suggestion. I am a detail oriented, high-standards, discerning traveler in addition...More
I booked our stay through Cheap Caribbean after weeks of searching fire the perfect place. Arrival was easy, and having been to cancun before, I was aware of the sales guys just outside the airport and walked quickly to our van. The ride to VIM...More
All of the staff were wonderful and very attentive. We had a great time and would go back again. There were lots of daytime and night time activities. We felt very welcome everywhere we went in the resort.
We just returned from a sublime vacation at the Valentin.
As a Travel Agent, I have been to the Mayan Rivera at least 18 times.... 7 times at the Iberostar Grand, also stayed at Secrets Maroma, Aventura Palace, Riu Palace and many others. The Iberostar...More