Valentin Imperial Riviera Maya
Carretera Federal 307, Chetumal Puerto Juarez Km. 311 500, Playa del Secreto, Playa del Carmen 77710 Mexico
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About
Location
4.7
Cleanliness
4.7
Service
4.7
Value
4.5
Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya.
Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya.
Escape into a world where your every wish is our command. Come indulge yourself....You deserve it!
Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Archery
Car hire
Valet parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycles available
Diving
Game room
Tennis court
Aerobics
Bicycle tours
Billiards
Darts
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Tennis court offsite
Board games / puzzles
Nightclub / DJ
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Adults only
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Soundproof rooms
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
iPod docking station
Sofa bed
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Location
36Car recommended
Grade: 36 out of 100
23Restaurantswithin 5 miles
4Attractionswithin 5 miles
Contact
Carretera Federal 307, Chetumal Puerto Juarez Km. 311 500, Playa del Secreto, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Rental CarsSee all Playa del Secreto rental cars
17533Reviews4032Q+A100Room tips
Reviews
Traveler rating
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Most Recent
Valentin Imperial Maya resort is a really good place to go. All the food was great, the service, the grounds, the pool so large and the staff. My wife and I we are very happy and we enjoin our room every morning. We meet DORA she is very pleasant lady, she woulb be welcome to our house in Michigan. We love you Dora ! You are th best.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
My husband and I recently returned from Valentin Imperial Riviera Maya and we had an amazing time! We loved the food and activities the most. There is so much to do at the resort, no matter what kind of trip you are looking for. I also received a massage while there and would highly recommend booking a service from the spa. The room was perfect also, and I am picky usually. If you are considering this resort... BOOK IT!
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Review collected in partnership with this hotel
Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
10 Helpful votes
Helpful
Response from Isabel Casanova, Other at Valentin Imperial Riviera Maya
Responded Aug 8, 2022
Dear Valenthusiast, Thank you kindly for your comments, rating and recommendations for other future visitors We are happy to know you enjoed your stay and we hope to welcoming you back soon again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our fourth time at this beautiful resort. The grounds, staff, food, and service all remain top notch. The beach unfortunately experienced a high degree of sargassum during our stay but the resort worked hard to keep the beach as clean and clear as possible.
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We visited last week with a group about 30 people. We were not there for a wedding or event, just a bunch of neighbors who vacationed together. We did a lot of theme days - one being ducks. It was a blast, and the whole resort embraced it and got into the fun. I can say that this resort is GREAT for groups. There are always a ton of activities happening, and it is easy to set up an excursion if you want to see something off resort. My husband and I typically do several during our stays in Mexico, but this time we had such a great time at the resort that we never left! The restaurants offer a nice variety of cuisines, and the pool food trucks do a very good job with fresh, made-to-order fare - the burger is one of the better ones I've had in a while. And don't miss the churros! They have a stand that makes them fresh in the evening, and they are to die for! The bars are plentiful and do a wonderful job. We spent a lot of time in Don Miguel's, as the drinks are both tasty and just plain impressive. The staff are all pleasant and helpful. I never had a negative interaction with anyone who worked at the resort. Dora especially was fantastic. She was so effusive and fun and felt more like a friend by the end of the week than one of the staff. One of our group celebrated her birthday while we were there, and Dora rounded up everyone in our group and had cake and ice cream (and birthday shots) on hand. Actually, every place we went that day, the staff got everyone in the area singing - pool, lounges, plaza. I think she had at least 3 different pieces of birthday cake. LOL I would go here again in a heartbeat! …
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is the BEST resort EVER !!!!!! This was our sixth time here and we wouldn’t even think of going anywhere else !! Everything is AMAZING !!!! They treat you like gold and the grounds are absolutely stunning !!!! The food, pools, drinks, shows, entertainment and Don Miguel Martini bar are all excellent. The ENTIRE staff is so happy, friendly and accommodating….they absolutely can not do enough for you !! A special thank you to Jesus (Don Miguel Martini Bar….Marco our pool concierge, Miguel our waiter at the Golden Pool…Virginia our waitress at the main pool….Gustavo at La Hacienda…Lucia, Alberto, Wilbreth, Veronica, and last but not least, the AMAZING BEAUTIFUL Dora !!!! You will NOT be disappointed here !!!!!! Thank you for ANOTHER wonderful time Valentin, and we will see you next year !!!!! Can’t wait !!!!!! :) …
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Isabel Casanova, Other at Valentin Imperial Riviera Maya
Responded yesterday
Dear Valenthusiasts, On behalf of our entire team here at Valentin Imperial Riviera Maya we thank you for your sincere and positive words about your recent stay with us. Thank you for sharing the names of the people who went above and beyond on you vacations. We all look forward to welcoming you again very soon for the seventh time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort is beautiful, one of the nicest we have been to. Beach was awesome. We did not use the pools but many did and they seemed to enjoy. Employees were all courteous and friendly. The reason I rated it a 3 was the restaurants. When you are in a sit down restaurant, the food should be hot, it wasn’t, ever! We were there 8 nights and ate in every restaurant. The good was always just warm. I don’t know if once it was prepared that it set in the kitchen and was brought out promptly or what happened. Needless to say, lukewarm good does not have the same taste. For that reason, we will not go back.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
I loved waking up in the cozy sheets to the exquisite sunrise. Staff from concierge to cooks were so friendly. I especially enjoyed doing aqua fitness and aqua biking with Catherine! She’s terrific!
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Make reservations for dinner, as it cuts down on wait time.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Isabel Casanova, Other at Valentin Imperial Riviera Maya
Responded yesterday
Dear guest, Thank you for your kind review and comments by recognizing our amazing staff. We hope to be welcoming you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the second time my wife and I visited Valentine. The service at the restaurants and bars is superb. And they do their best to keep the beach free of seaweed. Also, if you need anything while at the pool or beach, find Dora Ibañez. She can make things happen. We will definitely be returning.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Isabel Casanova, Other at Valentin Imperial Riviera Maya
Responded yesterday
Dear guest, We are joyful to know you had a fantastic holiday with us, thank you for letting us know trough this media We are ready to see you back home at VIRM.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great weekend. Awesome drinks, food and views. The beach and pool were a great time. Staff is very accommodating and always making sure you have what you need. Taco truck was very good for lunch. Bar staff is phenomenal. Edgar and Manuel at the beach bar were the best you will find. Best around.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Isabel Casanova, Other at Valentin Imperial Riviera Maya
Responded yesterday
Dear guest, On behalf of the entire team Valentin Imperial Riviera Maya, we want to thank you for your kind review. Looking forward to welcoming you back very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Have stayed 5 times. Great place and great food. Love the pool - best in Mexico. Another favorite for us to visit. We will be sure to return again and we have already brought other couples as well as our adult children. Everone loves this place.
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Date of stay: April 2022Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Isabel Casanova, Other at Valentin Imperial Riviera Maya
Responded yesterday
Dear Valenthusiast, We want to thank you kindly for your rating, we are happy to know you had a great time with us as always! We hope to welcome you for the 6th time again soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$417 - $712 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
valentin imperial maya hotel playa del carmen, valentin imperial riviera maya
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del CarmenPlaya del Secreto
NUMBER OF ROOMS
540
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Claim Your ListingVALENTIN IMPERIAL RIVIERA MAYA - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Mexico)
Frequently Asked Questions about Valentin Imperial Riviera Maya
Which popular attractions are close to Valentin Imperial Riviera Maya?
Nearby attractions include Aqua Nick (2.1 miles), Cirque du Soleil Joyà (1.0 miles), and Jungala Aqua Experience (0.7 miles).
What are some of the property amenities at Valentin Imperial Riviera Maya?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Valentin Imperial Riviera Maya?
Top room amenities include a flat screen TV, a bidet, and blackout curtains.
What food & drink options are available at Valentin Imperial Riviera Maya?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Valentin Imperial Riviera Maya?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Valentin Imperial Riviera Maya?
Conveniently located restaurants include Tramonto, Il Olivo, and Nektar at Vidanta Riviera Maya.
Are there opportunities to exercise at Valentin Imperial Riviera Maya?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Valentin Imperial Riviera Maya located near the city center?
Yes, it is 0.8 miles away from the center of Playa del Secreto.
Are any cleaning services offered at Valentin Imperial Riviera Maya?
Yes, dry cleaning and laundry service are offered to guests.
Does Valentin Imperial Riviera Maya offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Valentin Imperial Riviera Maya?
The staff speaks multiple languages, including English and Spanish.