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Valentin Imperial Riviera Maya

Traveler (17317)
Pool & Beach (4212)
Room & Suite (2977)
Overview
Carretera Federal 307 Chetumal Puerto Juarez Km. 311 500, Playa del Secreto, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Beachfront
Pool
Restaurant
Room Service
4.5 Star accommodation
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Reviews (13,479)
Filter reviews
12,060 results
Traveler rating
8,566
2,415
695
221
163
Traveler type
Time of year
LanguageEnglish
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8,566
2,415
695
221
163
Show reviews that mention
All reviews french restaurant mar y tierra emerald suite don miguel main pool the lazy river pool privilege package breakfast and lunch room service silver suites two swim up bars the french onion soup sports bar coors light sushi bar michael jackson show other resorts
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1 - 5 of 12,060 reviews
Reviewed today

This place is the best ! They greet you like you are family and this is your home away from home . Food was great. Room was perfect. Beach was wonderful. They are constantly wanting to bring you more food or drinks. The Go Team...More

1  Thank KCNance
Reviewed today

I was very disappointed to learn that when I tipped a staff member for good service, he was not allowed to keep the money but was required to turn it over to a fund from which it was distributed to other staff, and possibly, to...More

2  Thank Sue J
Reviewed today

The Entertainment staff, Julius and Christina and the rest seemed to never sleep and never stop smiling. I recommend participating in all the activities at the VIM. The wait staff was great too. Aaron took great care of us at all the restaurants, as did...More

Thank qpwoeirucjde
Reviewed today via mobile

This resort is beyond compare, third time here, they do seem a little under staffed this time , but people like Melina, Ricardo, and concierge Katherine went out if there was to make this a great experience.

Thank paulB4884WK
Reviewed yesterday via mobile

Just returned from a 6 night stay at the Valentin Resort and we were blown away by the amazing service, drinks and food! Our favorites were Tamin Sari and the French restaurant, although all restaurants were good. Didn’t get a chance to try Mexican. Get...More

1  Thank Robin A
Response from VALENTIN C, Guest Relations Manager at Valentin Imperial Riviera MayaResponded today

Dear guest, We can’t help but feel flattered for your kind words and the preference you have shown by choosing us for your vacations. We do hope you will return to Valentin Imperial Riviera Maya for another memorable experience. Kind regards,

View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Restaurant
Beachfront
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Wheelchair access
Meeting Rooms
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Hot Tub
Adult pool
Outdoor pool
Details
Price range
$262 - $653 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
Details
Price range
$262 - $653 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
Photos
Traveler (17,317)
Pool & Beach (4,212)
Room & Suite (2,977)
Dining (1,640)
Family and Play Areas (64)
Business Center & Event Rooms (41)
Nearby
Nearby HotelsSee all nearby hotels
Grand Luxxe at Vidanta Riviera Maya
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Mayan Palace Vidanta Riviera Maya
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The Bliss at Vidanta Riviera Maya
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Senses Riviera Maya by Artisan, Gourmet-All Inclusive -Adults Only
483 reviews
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Nearby RestaurantsSee all 4 nearby restaurants
Il Olivo
251 reviews
.24 miles away
Tramonto
190 reviews
.56 miles away
Nektar at Vidanta Riviera Maya
195 reviews
.66 miles away
Azur
145 reviews
.40 miles away
Nearby AttractionsSee all 3 nearby attractions
Iberostar Golf Club Playa Paraiso
792 reviews
1.37 miles away
Pescadores Casa Cervecera
10 reviews
3.79 miles away
Rancho Bonanza
863 reviews
1.45 miles away
Cirque du Soleil Joya
3,417 reviews
.73 miles away
Questions & Answers
Ask a question
MarcW0
December 8, 2018|
AnswerShow all 2 answers
Response from William T | Reviewed this property |
No, the staff service was great. The staff issue is with the union, not the resort.
1
Vote
Xiomaraxx
December 5, 2018|
AnswerShow all 3 answers
Response from pstmstr | Reviewed this property |
Not sure of the exact depth, but pretty sure nothing is over 4 ft, and possibly quite a bit shallower. I'm able to stand at the sides and chat with my husband/friends while they are sitting in the loungers. Be wary of the... More
2
Votes
Michael G
December 5, 2018|
AnswerShow all 4 answers
Response from pstmstr | Reviewed this property |
breakfast and lunch are buffet style, but the restaurants are alacarte at dinner and have menus. If you have FB, check the resort's page and scroll through the photos. There are QR codes you can scan so you can see the... More
0
Votes
Room Tips
"All of the rooms are great. We did enjoy the rooms at the swim up pool."
KCNance
yesterday
Read review
"Emerald on the beach I think were quiet. Golden swim-out rooms have bar service from your private deck."
qpwoeirucjde
yesterday
Read review
"Emerald Suite...great value and worth every cent."
Beerwolf4
3 days ago
Read review
"Emerald room has a glimpse of the water. Get a room without a sewage smell."
DMDMaryland
4 days ago
Read review
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