We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Valentin Imperial Maya

Travelers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Valentin Imperial Maya
Valentin Imperial Maya
Panoramas (24)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

11,456 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 10,242: English reviews
Start your review of Valentin Imperial Maya
 Click to rate
Anna, Ohio
Reviewed yesterday NEW

First let me start by saying our travel agent was awesome once again. Thank you Mike at Dream Makers Vacation Services. The resort was beautiful. Overall, me and my sisters had a WONDERFUL time. Was disappointed about the red flags every day at the beach which wasn't controllable by Valentin. The lack of sea views from the restaurants and pool...

 Report
Helpful?
Thank lzt101
Lower Sackville, Canada
Reviewed yesterday NEW

This is the best hotel we have ever stayed at. The grounds were amazing, the food was delicious, the beach is beautiful, and the staff were some of the nicest people we have ever come across in the Caribbean!

Review collected in partnership with this hotel
 Report
Helpful?
1Thank GerryJeff
St. Louis
Reviewed 2 days ago NEWvia mobile

We just returned today from our 5th trip. Once again, we were not disappointed! The staff continues to surpass our expectations and the food is always delicious! We stayed in an Emerald Suite again for this trip, there is nothing better than waking up to the view of the ocean as you drink your morning coffee. The weather was great...

 Report
Helpful?
1Thank rifer03
Kentucky
Reviewed 4 days ago NEWvia mobile

We visited this resort three years ago during a different season. Constant rain made it miserable but we knew this resort was a gem. Back again this month and we were glad we returned. We stayed in one of buildings close to the beach. We are more beach bums than pool players. No doubt the resort can meet anybody's needs....

 Report
Helpful?
4Thank Fox60Kentucky
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIRM Guest, It is wonderful to hear that after three years you decided to come back, it is always a pleasure to ensure oue guests with the most relaxing experience to demonstrate that our commitment towward relaxation is a reality. As mentioned in your amazing review, we do offer activities and facilities capable to fulfill every visitor needs,...

Chicago, Illinois
Reviewed 4 days ago NEWvia mobile

Writing this review based in my parents' opinion since they are of an older generation and don't really do online reviews. I purchased this trip for them as a gift since this year they will be celebrating 3 huge milestones: 40th anniversary, 60th bday, and 70th bday. They were so impressed by everything! Said the resort was incredible on all...

 Report
Helpful?
8Thank ChiTownBearsFan
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIRM Guest, Thank you so much for taking the time to share your experience at VIRM. We are delighted to hear you have had a wonderful time with us, it is certanly a real pleasure to know you keep a beautiful memory of our friendly staff, pools and restaurants. It was honor for our entire team to make...

Halifax Nova Scotia Canada
Reviewed 4 days ago NEW

Oh how we love this place. We spent 11 days, from March 26 -April 6th. This was our second visit and we cannot wait for our 3rd. I met a fellow guest who said anyone can build a beautiful marble bathroom, pool, hotel and it sure is beautiful..but it is the people that make this resort so wonderful. They make...

 Report
Helpful?
5Thank Navywife632
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIRM Guest, Thank you very much for taking the time to share your wonderful experience at VIRM, we are pleased to know you have enjoyed your time with us. Your kind words have been shared with our entire team, we are glad to hear we were able to make of your stay a pleasant 2nd stay and vacation....

Toronto
Reviewed 5 days ago NEW

Many positive reports have said it all before but we would like to add a few comments.The motto of the VIM is: " A luxurious,unique experience with a laid back atmosphere" this is accurate. We have visited Riviera Maya twelve times. We have stayed at several resorts. We visited Excellence Riviera Cancun several times. None compare to the VIM. Most...

 Report
Helpful?
12Thank Stewart D
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Mr. Stewart D, On behalf of our entire staff and management, we would like to heartily thank you for having chosen our beautiful hotel for another vacation, we are delighted to hear we were able to impress you once again. It will always be a pleasure to welcoming you and your relatives at our facilities, the wonderful memories that...

Miami, Florida
Reviewed 5 days ago NEWvia mobile

My wife took me here for a long weekend, 3 days 3 nights to be exact for my birthday. More importantly a getaway from our two children. This resort was fantastic! It is adults only. All inclusive, including top shelf liquor very exquisite and exotic cuisine. A gorgeous beach breathtaking pool nightly shows and absolutely beautiful grounds. Take all that...

 Report
Helpful?
4Thank couplehappy
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIRM Guest, We would like to take this opportunity to thank you for your kind review and for giving us the opportunity to welcoming you on the past days, we are pleased to know you have enjoyed our services and facilities. We continuously endeavor to go beyond our guest’s expectations of service and it is satisfying to hear...

Reviewed 5 days ago NEWvia mobile

Valentin Imperial Maya is a hotel with a beautiful arquitecture, amazing landscapes and a gorgeous beach!!! The junior suite room that I booked was really large, with a jacuzzi dividing the bedroom from the bathroom which I found to be very nice!!! The food in general was ok, with the exception of the French restaurant where the Ratatouille and the...

 Report
Helpful?
1Thank BlueShoesAdventures
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIRM Guest, Thank you for taking the time to share your recent experience at VIRM. We are very pleased to hear that our facilities have been of your total liking, it was an enormous pleasure to serve you during the days you stayed with us. We are very pleased to read that you enjoyed most of our restaurants;...

Virginia
Reviewed 6 days ago NEWvia mobile

Spent four nights as a second honeymoon. Had decent expectations but the resort beat our expectations. Service was excellent. Food was great as each Restaurant seems to operate as a unique entity and the dining was fabulous. We like the French restaurant the best. Please not dress attire for most evening dining includes nice long pants/ dress, collars shirt for...

 Report
Helpful?
3Thank John H
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIRM Guest, Thank you very much for taking the time to share your wonderful experience at VIRM, we are pleased to know you have enjoyed your time with us. Your kind words have been shared with our entire team and especially with our management, we are glad to hear we were able to make of your stay a...

Questions? Get answers from hotel staff and past guests. Ask a question

15,271 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (14673)
Viewed
Pool/Beach Area (3609)
Viewed
Hotel & Grounds (2685)
Viewed
Family/Play Areas (42)
Viewed
Bathroom (244)
Viewed
View from Room (519)
Viewed
Room/Suite (1587)
Viewed
Dining (1348)
Viewed
Business Center/Function Rooms (35)
Viewed
6:27
Videos (21)
Viewed
Other (4583)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (511)
Viewed
Aerial Photography (54)
Viewed
Beach (11)
Viewed
Deluxe Junior Suite (49)
Viewed
Emerald Junior Suite (46)
Viewed
Golden Junior Suite (51)
Viewed
Golden Junior Suite (Swim Up) (57)
Viewed
Imperial Suite (77)
Viewed
Main Pool (42)
Viewed
Dining (39)
Viewed
Silver Junior Suite (52)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (87)
Viewed
View from Room (3)
Viewed
Pool/Beach Area (10)
Viewed
Family/Play Areas (15)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (1)
Viewed
Room/Suite (9)
Viewed
Dining (6)
Viewed
Other (39)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Secreto
8.6 mi away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#58 of 213 in Playa del Carmen
4,861 reviews
1.3 mi away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,645 reviews
2.6 mi away
Secrets Maroma Beach Riviera Cancun
Show Prices
Show Prices
Show Prices
8.2 mi away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 213 in Playa del Carmen
2,925 reviews
11.7 mi away
Paradisus Playa del Carmen La Perla
Paradisus Playa del Carmen La Pe...
#19 of 213 in Playa del Carmen
8,015 reviews
6.6 mi away
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun
#35 of 213 in Playa del Carmen
9,097 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
Internet
  • Free Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya. Escape into a world where your every wish is our command. Come indulge yourself....You deserve it! Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices. ... more   less 

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Price Range: $282 - $695 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Valentin Imperial Maya 4.5*
Number of rooms: 540
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Travelocity, Expedia, Hotwire, Hotels.com, Cancelon, HotelQuickly, HotelsforEveryone, getaroom.com, TripOnline SA and Evoline ltd so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
Valentin Imperial Maya Riviera Maya, Mexico
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Valentin Imperial Maya staff and other travelers.
2,219 questions
Ask a question

See all questions (2219)

Questions? Get answers from Valentin Imperial Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were emerald suite, building 12, ground floor and had perfect view of the beach/ocean!”
GerryJeff, yesterday | Read review
“We loved villa 3, it's close to everything. Small walk to beach.”
jacquelinet925, 6 days ago | Read review
“Pool/garden view is lovely and a short walk to the restaurants.”
revelo100, 1 week ago | Read review
“We had Building 5. Junior Deluxe Suite. We loved it. I totally loved the bed and pillows!!!”
juliemT7948MK, 1 week ago | Read review
“If you like to spend time at the pool, the swim-up room is definitely worth it! ”
BoomhaueRN, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question