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Valentin Imperial Maya

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Valentin Imperial Maya
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11,002 Reviews from our TripAdvisor Community

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Showing 9,849: English reviews
Columbia, South Carolina
Reviewed yesterday NEW

Wow. That is the best way to describe our stay at the Valentin resort. We spent a wonderful week in this beautiful place. From our welcome, by the amazing Roger in the front, to our checkout the overall stay could not have been more relaxing. The food was absolutely fantastic at the many restaurants. I would say that for the...

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3Thank jlt110719
Reviewed yesterday NEWvia mobile

This resort is everything they say it is. Beautiful location, excellent facilities, fantastic staff, good restaurants with plenty of options. The beach is amazing, and the pools are great. It's all you can eat and drink, 24/7 you can get whatever you'd like. My only issue is here is no airport shuttle or resort transportation into town. Airport taxi is...

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Thank Taylor V
Dover, New Hampshire
Reviewed yesterday NEW

This resort is amazing. The staff is excellent. Everyone has a genuine smile on their face and a friendly hello, good morning, etc. Always cleaning, trimming, sweeping, and their hard work makes the resort immaculate. Amelia, Bryan and the rest of the GO Team were fantastic. They put in long hours, but they really interact with everyone and have a...

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Thank stevec5511
Reviewed 2 days ago NEWvia mobile

I researched for several months for a resort for my wife and I to celebrate our 10th anniversary. The previous year we went to the royal at pdc. Great resort, but no shade and not as laid back as we were looking for. As I researched I continually came back to VIM. When I finally selected VIM I made contact...

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2Thank Ben N
San Francisco, California
Reviewed 2 days ago NEW

Never had so much fun in my life. Everyday was something new. Great people, Great atmosphere. From when you get to the front to when you leave, you are treated great. Great place to relax for a long vacation

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1Thank octaven2015
Salisbury, Maryland
Reviewed 3 days ago NEWvia mobile

We stayed here for our anniversary. The resort is big, but once you get the lay of the land it is not hard to find everything. The beach and water are beautiful. The pool is huge and amazing. It has 2 swim up bars. The food is great, so many restaurants we didn't get to try them all. The French...

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3Thank BeachBum41365
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIM Guest, We would like to thank you for describing the beautiful things that contributed to make your stay at VIM even more enjoyable. We are extremely happy to hear that we were able to fulfill your expectations and even more for the fact that you left our hotel with such a great impression of our services, rest...

Regina, Canada
Reviewed 3 days ago NEW

We had a lovely experience at the Valentin! We stayed in the Golden junior suite and the room was lovely, very spacious, very clean, nice large shower and quiet for sleeping. The food was also excellent (and we consider ourselves foodies so we had high expectations). Excellent staff - very friendly. Beach was lovely, as was the pool. The only...

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Thank Peachtree03
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIM Guest, Thank you so much for taking the time to share your experience at VIM. We are delighted to hear you have had a wonderful time with us, it is certanly a real pleasure to know you keep a beautiful memory of our friendly staff, pools and restaurants. It was honor for our entire team to make...

Morgantown
Reviewed 3 days ago NEWvia mobile

The Resort was something we expected. Our 3rd trip to Mexico. As for dining, gluten free options were available every meal. Best food was the sushi and hibachi. Pool water was pretty cold this time of year, but everyone was drinking and floating. For the buffets, food was kept covered or indoors mostly. We thought this was great! We have...

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Thank WVLJT34
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Customer Care, It has been a real pleasure to have the opportunity of welcoming you at Valentin Imperial Maya, we highly value the chance our visitors give us to spend some time with us and their trust is the main reason we always strive to achieve their maximun satisfaction, it pleased us to learn that you left the hotel...

Green Bay, Wisconsin
Reviewed 4 days ago NEWvia mobile

Friends recommended this resort to us, and we are so happy they did!! The buildings and grounds are really gorgeous! The grounds are very large, and extremely well maintained. Lovely beach, with several bars right on the beach, and lots of lounges. We especially liked the winding pool. The bar staff there was excellent. All the staff was extremely polite...

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5Thank KristiZmadame
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear recent VIM Guest, On behalf of our entire staff and management, we would like to sincerely thank you for having taken part of your valuable time to post your wonderful five star review on Trip Advisor, we are glad to hear that you left the hotel with such a great impression of the services provided, we can say that...

California
Reviewed 4 days ago NEW

I was not a fan of "all inclusives" but this one changed my mind. First off it is adults only. This changes the vibe, for us, in a positive way, as we were on an adult vacation. The staff is superior, the activities varied and plentiful, the rooms (suites) are beautiful with balconies, two rooms, ample storage space and other...

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4Thank troutbum2
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya. Escape into a world where your every wish is our command. Come indulge yourself....You deserve it! Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices. ... more   less 

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Price Range: $306 - $691 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Valentin Imperial Maya 4.5*
Number of rooms: 540
Reservation Options:
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Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
Valentin Imperial Maya Riviera Maya, Mexico
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Questions & Answers

Here's what travelers have asked, with answers from Valentin Imperial Maya staff and other travelers.
1,987 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get a room off the main road. We could hear people returning to their rooms after the bars closed at 2am.”
 of 5 bubbles jlt110719, yesterday | Read review
“Golden Deluxe is a great room!”
 of 5 bubbles Peachtree03, 3 days ago | Read review
“We were in building 10 facing the ocean far walk from everything , golf carts provided..”
 of 5 bubbles joyces514, 5 days ago | Read review
“Building 4 we found to be a great spot. Centrally located near the beach, next to the pools, and an easy walk to the lobby and restaurants.”
 of 5 bubbles MeanderingMike1, 5 days ago | Read review
“Golden Swim-up in Building 7 is my pick.”
 of 5 bubbles DarlinLoLo, 5 days ago | Read review
5 of 5
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