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Valentin Imperial Maya

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Valentin Imperial Maya
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10,488 Reviews from our TripAdvisor Community

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Showing 9,403: English reviews
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just perfect. Tiis is our day 3 and here we are already making a comment on Trip advisor!. One of the better club that we have done out of our 20+ clubs visited in the last years! A big thank to Uciel for the great yoga and pilates classes in the morning.

Helpful?
1 Thank AndreT01
Chicago, Illinois
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our yearly vacation at the VIM is not only for leisure, but an investment in our personal health. This was our fifth visit to the VIM and I can honestly say each visit gets better and better. The service offered by all its employees is the heart of this resort. Gilberto at Mar y Tierra was fantastic as always. Angel... More 

Helpful?
2 Thank Tony C
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Just returned from our first and not last visit to VIM! This was our 7th trip to Mexico, but our best ever. This resort is over the top magnificent and very reasonably priced for an AO. Previously visited Iberostar Del mar, Lindo and Maya as a couple and with family and enjoyed greatly but VIM exceeded our expectations in food,... More 

Helpful?
4 Thank Ljchojnacki
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIM Guest, It is wonderful to hear that your first stay was amazing and that your impressions related with your recent stay are wonderful. We aprpeciate your honest words and for being considered as the best place you have ever visited at the Mayan Riviera, we sincerely hope to have the pleasure to welcoming you once again in... More 

Jackson Heights, New York, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Came here for our honeymoon on June 13th-June 21st. Let me tell you something...we enjoyed it so much, we returned for another 5 days in August. Most of the staff remembered that we were there prior and were happy to see us again. We enjoyed everything about the resort. The staff was always friendly and the restaurants were always serving... More 

Helpful?
8 Thank Dana M
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Dana M from Jackson Heights, New York, United States, We very much appreciate the complete and wonderful review you have shared with the TripAdvisor community, it is always rewarding to hear that our visitors stay has been a memorable one. Certainly the great suggestions you have made will contribute with with the doubts that future guests might have. We... More 

Ottawa
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the moment we got there we were treated royally. Met with cold cloths and a cold drink to check in. Taken by shuttle to our room The fellow with our luggage asked permission to enter the room to bring in our luggage. Room was exactly as in the pictures. I will not talk about the actual beauty of the... More 

Helpful?
3 Thank bb_YOW
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIM Guest from Ottawa, Thank you so much for emphasizing the great things that you enjoyed the most when visiting our beautiful property. The foam party at the main pool is always a fun moment that every guest enjoy with the company of our Go-Team. We took good note of your review and we will always do our... More 

Bronx, ny
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

3rd time visiting this property and was better then the first 2x if that is even possible.... The place and staff are amazing, the workers are like family, they remembered me and my fiancé and made us feel like we were at home... already booked another trip for early 2017

Review collected in partnership with this hotel

Helpful?
2 Thank pittsfan201
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIM Guest from Bronx, NY, It is wonderful to read that your third visit at Valentin Imperial Maya has exceeded one more time your expectations. Thank you for emphasizing the great efforts of our committed staff and we certainly consider you part of our VIM family and we will be always pleased to welcoming you at our beautiful... More 

Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Me and the ball and chain went here for our honeymoon after we smashed Vegas. We were met with a glass of champers on arrival - classy! Swim up bar, all inclusive with quality drinks and frozen cocktails and the food..... Well, genuinely 5 star. It's THAT good. My current wife loved the massage too. Nice beach.

Helpful?
1 Thank DanGleebles
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIM Guest, We would like to take this opportunity to thank you for having chosen Valentin Imperial Maya as your recent travel destination, we are delighted to hear that the time you spent here has been a memorable one and it is rewarding for us to know that your vacation has been a pleasant one. Do not hesitate... More 

Kentucky
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wow!!!!! Never ever have my husband or I been treated like such royalty. This is a MUST to revisit this resort & to highly recommend to others. From being dropped off from the airport at the lobby, to our room! They had the bed done up with rose petals & a towel swan in the shape of a heart with... More 

Helpful?
2 Thank Susan H
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Susan H from Kentucky, Thank you so much for having found as amazing the great treatment you received from our friendly staff, they very much appreciate the opportunity you gave us to be part of your vacation and anniversary trip, we hope that the amenities received had contributed to make your stay even more enjoyable and pleasant. Do not... More 

waco tx
Level Contributor
113 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were greeted with champagne and cool towels on our arrival at the resort and things just kept getting better from there. We upgraded to the Executive Privilege package and it was worth every penny. The resort is spotless, the food abundant, the waiters taking drink orders everywhere - perfect in every way. We did comment on the friendliness of... More 

Helpful?
2 Thank wacotxtraveler
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIM Guest, Thank you so much for having taken the time to post your wonderful experience at our beautiful hotel. It is amazing to hear that the Privilege Package was of your complete liking, certainly our staff is committed to quality and they always provide excellent service with warm attention as every guest deserve. We value the chance... More 

Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

PHENOMENAL! That is the most concise way I can describe this hotel. The room was amazing (we booked a swim up suite ... building 8), service was outstanding, lots of spa and activity options, staff was incredibly friendly, the food was delicious, and the options were endless. Their secret beach is the best beach I've been to... and I've been... More 

Helpful?
4 Thank Christen D
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Christen D, We are delighted to hear that your vacation at VIM has been phonomenal. It is rewarding for us to read that your Golden Swim Up Jr. Suite has been of your total liking and we celebrate that your vacation was a memorable one. Do not hesitate to come back as many times as you wish, we will... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya. Escape into a world where your every wish is our command. Come indulge yourself....You deserve it! Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices. ... more   less 

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Price Range: $291 - $631 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Valentin Imperial Maya 4.5*
Number of rooms: 540
Reservation Options:
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Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
Valentin Imperial Maya Riviera Maya, Mexico
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