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Valentin Imperial Maya

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Valentin Imperial Maya
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10,355 Reviews from our TripAdvisor Community

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Showing 9,285: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I just returned from a fantastic trip at the Valentin Imperial Maya. We stayed in a diamond suite for four nights and it was fantastic! I don't think we needed that much room (it's yuuuuge) but it was a nice treat. It was way too hot outside to enjoy our gigantic balcony, but otherwise the weather was perfect. Room: Diamond... More 

Helpful?
3 Thank SamanthaEnRoute
Ebensburg, Pennsylvania
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

We just returned on August 11th from our 36th trip to the VIM. Once again another FABULOUS stay!!!!! We had a group of 26 travelers and several of them were first timers. Everyone had a fantastic time and can't wait to return. Our Valentin family went above and beyond as usual to ensure that everyone had a great time. Thanks... More 

Helpful?
4 Thank BillyMaria
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

From our day of arrival until our departure, we divided much of our time between the pool and beach. Lizbet provided drink service around the pool area second to none. Amelia with entertainment team also helped us connect with all the activities on the resort and stayed in contact with our group throughout the entire week. Thank you for the... More 

Helpful?
3 Thank Levi N
louisville, kentucky
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Valentin on August 17,2016 for eight days. We love the hotel. All the workers are beyond nice and seemed to go the extra mile to make a difference. We stayed in building five which is near the main pool and beach. Entertainment was good. We enjoyed listening to the bands at night out in the courtyard,... More 

Helpful?
3 Thank mamaroth57
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the moment we arrived being greeted by friendly attendants and ushered right to the reception desk until the moment we left being attended to by the same staff we were completely amazed. Check in was a breeze. We were then directed to a place to eat breakfast while we waited for our room to be ready ( we arrived... More 

Helpful?
5 Thank Kendojo
New Lenox, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

What we were looking for in a vacation. Staff was amazing. Food was terrific. Extremely clean resort. There is nothing bad I can say. We would come back. We would have a hard time going anywhere else. Entertainment was wonderful. Thank you Valentin Imperial for making our trip outstanding.

Helpful?
3 Thank Milianti
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our first time there...not our last. We were just looking for a relaxing vacation for my husband and I to recharge our batteries. The perfect place was suggested by our travel agent. This all inclusive, adult only property offers anything and everything you can think of. Though tips were included, you wouldn't know it by the attentiveness of the staff... More 

Helpful?
2 Thank Sandy O
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Sandy O, We would like to thank you for describing the beautiful things that contributed to make your stay at VIM even more enjoyable. We are extremely happy to hear that we were able to fulfill your expectations and even more for the fact that you left our hotel with such a great impression of our services, rest assured... More 

Newark, Delaware
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I just got home from a 5 day stay at VIM. Here are some highlights from our trip. Looking forward to going back sometime! - we booked our package through Cheap Caribbean and airport transfer through AmStar. Both were very good experiences. AmStar actually has staff onsite at VIM, which was an added bonus when scheduling return... More 

Helpful?
3 Thank waynerobinson
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIM Guest from Newark, Delaware, Thank you so much for taking the time to share your experience at VIM. We are delighted to hear you have had a wonderful time with us, it is certanly a real pleasure to know you keep a beautiful memory of our friendly staff, pools and restaurants. It was honor for our entire... More 

vancouver
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Love this hotel and its staff , I have always told all my friends, strangers and family that this is the property to visit and I will keep on doing it. This will be our 6th trip coming up and our last trip was fantastic! All the staff were helpful and courteous , be kind as they work long days... More 

Helpful?
Thank MissDaisyVancouver
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIM guest, Thank you very much for taking the time to share your wonderful experience at VIM, we are pleased to know you have enjoyed your time with us. Your kind words have been shared with our entire team and especially with those who made your stay even more enjoyable, we are glad to hear we were able... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We booked via all inclusive outlet and got a great price! We booked the Golden suite since the swim up option was sold out. Check in was smooth and the concierge was lovely. We arrived a bit early (12pm) and the room was not ready since we requested the King bed. That was fine we went to have lunch and... More 

Helpful?
2 Thank Jonelle I
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Jonelle I, We would like to heartily thank you for taking part of your time to share your valuable impressions. We are pleased to hear you have had another wonderful stay at VIM, our team is delighted to know we have been able to fulfill your highest expectations. On regards of your suggestions, rest assured we will properly follow... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya. Escape into a world where your every wish is our command. Come indulge yourself....You deserve it! Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices. ... more   less 

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Price Range: $281 - $662 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Valentin Imperial Maya 4.5*
Number of rooms: 540
Reservation Options:
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Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
Valentin Imperial Maya Riviera Maya, Mexico
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