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Valentin Imperial Maya

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Valentin Imperial Maya
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10,485 Reviews from our TripAdvisor Community

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Showing 9,401: English reviews
Jackson Heights, New York, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Came here for our honeymoon on June 13th-June 21st. Let me tell you something...we enjoyed it so much, we returned for another 5 days in August. Most of the staff remembered that we were there prior and were happy to see us again. We enjoyed everything about the resort. The staff was always friendly and the restaurants were always serving... More 

Helpful?
6 Thank Dana M
Ottawa
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the moment we got there we were treated royally. Met with cold cloths and a cold drink to check in. Taken by shuttle to our room The fellow with our luggage asked permission to enter the room to bring in our luggage. Room was exactly as in the pictures. I will not talk about the actual beauty of the... More 

Helpful?
2 Thank bb_YOW
Bronx, ny
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

3rd time visiting this property and was better then the first 2x if that is even possible.... The place and staff are amazing, the workers are like family, they remembered me and my fiancé and made us feel like we were at home... already booked another trip for early 2017

Review collected in partnership with this hotel

Helpful?
2 Thank pittsfan201
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Me and the ball and chain went here for our honeymoon after we smashed Vegas. We were met with a glass of champers on arrival - classy! Swim up bar, all inclusive with quality drinks and frozen cocktails and the food..... Well, genuinely 5 star. It's THAT good. My current wife loved the massage too. Nice beach.

Helpful?
1 Thank DanGleebles
Kentucky
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Wow!!!!! Never ever have my husband or I been treated like such royalty. This is a MUST to revisit this resort & to highly recommend to others. From being dropped off from the airport at the lobby, to our room! They had the bed done up with rose petals & a towel swan in the shape of a heart with... More 

Helpful?
2 Thank Susan H
waco tx
Level Contributor
113 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were greeted with champagne and cool towels on our arrival at the resort and things just kept getting better from there. We upgraded to the Executive Privilege package and it was worth every penny. The resort is spotless, the food abundant, the waiters taking drink orders everywhere - perfect in every way. We did comment on the friendliness of... More 

Helpful?
2 Thank wacotxtraveler
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

PHENOMENAL! That is the most concise way I can describe this hotel. The room was amazing (we booked a swim up suite ... building 8), service was outstanding, lots of spa and activity options, staff was incredibly friendly, the food was delicious, and the options were endless. Their secret beach is the best beach I've been to... and I've been... More 

Helpful?
4 Thank Christen D
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Christen D, We are delighted to hear that your vacation at VIM has been phonomenal. It is rewarding for us to read that your Golden Swim Up Jr. Suite has been of your total liking and we celebrate that your vacation was a memorable one. Do not hesitate to come back as many times as you wish, we will... More 

Santa Barbara, CA
Level Contributor
114 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fantastic room, awesome pool, excellent service & beautiful hotel grounds. I will try to cover all areas of this perfect hotel. We recently returned from a 7 night stay and highly recommend this hotel. Upon arrival you will be greeted with a cool towel and shown to the lobby to check-in where you are greeted with a glass of champagne.... More 

Helpful?
6 Thank Lynette51
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIM Guest from Santa Barbara, We would like to thank you for describing the beautiful things that contributed to make your stay at VIM even more enjoyable. We are extremely happy to hear that we were able to fulfill your expectations and even more for the fact that you left our hotel with such a great impression of... More 

Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our fifth or sixth trip to the Valentin..we lost count. We'd still highly recommend it. We love the spaciousness of the resort, and the care the staff provides to the guests. Lorena at Le Marche was wonderful...She arranged a happy birthday breakfast song and cake for my wife, as did Williams and the staff at Olivo late the same night... More 

Helpful?
3 Thank azgecko_10
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIM Guest, Being entrusted with your faith and belief make us feel proud of the efforts we make in order to always achieve our guest satisfaction, our management has been informed about your wonderful five star review and we have shared your generous comments with our entire staff, we are very happy to hear that your stay has... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here on our honeymoon in early July and had a wonderful time. The only downside was that we had requested a king bed and were given two doubles due to availability. We knew this may happen after reading other reviews on this site. They did have housekeeping go in immediately and push the two beds together to make... More 

Helpful?
2 Thank AshleyG8287
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIM Guest, Thank you very much for taking the time to share your wonderful experience at VIM, we are pleased to know you have enjoyed your time with us. Your kind words have been shared with our entire team and especially with those who made your stay enjoyable, we are glad to hear we were able to make... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya. Escape into a world where your every wish is our command. Come indulge yourself....You deserve it! Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices. ... more   less 

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Price Range: $289 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Valentin Imperial Maya 4.5*
Number of rooms: 540
Reservation Options:
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Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
Valentin Imperial Maya Riviera Maya, Mexico
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