We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Valentin Imperial Maya

Travelers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Valentin Imperial Maya
Valentin Imperial Maya
Panoramas (24)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null}
Add Photo Write a Review

10,471 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 9,388: English reviews
Bewdley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Great facilities, fantastic evening meal restaurants with great a la carte menus. We stayed in the swim up golden suite and it was amazing. Nice to be able to swim right upto to the private loungers by our room,

Review collected in partnership with this hotel

Helpful?
1 Thank steveholt10055
Arlington, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Amazing property. Beautifully kept. All personnel extremely helpful and friendly. Rooms are very nice. Beautiful lobby with very fragrant plants. Lemurs and iguanas around the pools, kesp to themselves

Review collected in partnership with this hotel

Helpful?
1 Thank Nancy T
Midlothian, Virginia
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

These last 2 weeks have been great, in fact it's been the best resort in this area and we have visited a few over the years. Employees, very helpful and friendly. Restaurants, plenty of choice and all meals were good including the show buffets. Pools, big one is noisy but you can go to the lazy river or the beach... More 

Helpful?
Thank ukmikey1
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just got back from out stay 9/16/2016 to 9/21/2016. The property is beautiful, the staff and service were exceptional. We stayed in the Emerald suite with a ocean front view. The room was clean and large. I have been to Riviera Maya about a dozen times and the Valentin Imperial Maya is by far the best resort we have experience.... More 

Helpful?
4 Thank Heather C
Tupelo, Mississippi
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have been staying on the Riviera Maya for the past 16 years in 6 different AI Adult Only resorts and this is our 2nd stay at VIM. We especially enjoyed seeing the coati and turkeys roaming around the property every morning! Our stay was Sept 10-16 and at least 50 of the guests during this week were return guests!!... More 

Helpful?
7 Thank nap53
Saratoga Springs, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Our initial introduction to the resort was not favorable.The person that checked us in seemed like he was bored, not upbeat and disinterested. Did not give us an overview of the resort(like where the restaurants were, which way to the beach, where our room was in relation to where we were) or ask about food allergies. We had booked the... More 

Helpful?
1 Thank minigirl53
Mechanicsburg
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This resort is incredible. We stayed Aug 20-27, 2016 and couldn't have been more impressed. I have so much to say. Restaurants - all delicious. Italian was my fav. Mar Y Terra was our breakfast spot. Even room service was great. The beach was pristine. Clean, fun waves and enough beach chairs for all. The grounds are impeccable and the... More 

Helpful?
5 Thank Lisa G
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Lisa G from Mechanicsburg, It is a high pleasure to be informed by you that your 7 night vacation was a blast. Your kind and beautiful words have been addressed to every mentioned staff member who contributed to make your stay a pleasant vacation, their head departments are very proud for having them into their teams and we hope... More 

Shalimar, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at the VIM in April 2016 and will be returning in November. We have visited many AI resorts in the Riviera Maya over the past 20 years and VIM is by far the best of the lot. We arrived about 11am and proceeded to check in. We were looking to upgrade to an Emerald Suite... More 

Helpful?
5 Thank Jeff H
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Jeff H from Shalimar, United States, We would like to heartily thank you for your kind preference. We are delighted for having had the opportunity to be part of your recent vacation and even more for having met your complete expectations of service. It is wonderful to hear that our rooms have been found to be comfortable and luxurious,... More 

Philadelphia, Pennsylvania, United States
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just got back from 5 days at the Valentin Imperial Maya and 5 days at the Royal Yucatan Suites/Grand Palladium. This was our first stay at VIM and our 3rd at RYS. We really like both and will return to both at some time in the future. We found their costs very comparable. Just to hit the high points... More 

Helpful?
3 Thank Loretta M
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Loretta M from Philadelphia, Pennsylvania, United States, It is wonderful to hear that your 5 night vacation was a blast, we hope that we will have another chance to impress you again in the near future, we would like to have the pleasure to serve you once more time as you certainly deserve. Receive all our appreciation and best... More 

Stittsville, Ontario, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were happily recognized and welcomed back by many. Our favorite VIM gentleman, Mr Antonio Arias Rodriquez (see photo) helped once again to make our stay amazing! Looking forward to a VIM Christmas!

Helpful?
3 Thank Leigh C
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Leigh C from Stittsville, Ontario, Canada, We highly appreciate the time you have taken to post your review and to recognize the great service received from Antonio, his supervisor will be informed about his great development in order to continue motivating his wonderful skills. Best regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

14,324 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (13669)
Viewed
Pool/Beach Area (3371)
Viewed
Dining (1238)
Viewed
Hotel & Grounds (2544)
Viewed
Room/Suite (1498)
Viewed
View from Room (478)
Viewed
Bathroom (220)
Viewed
Business Center/Function Rooms (34)
Viewed
Family/Play Areas (40)
Viewed
6:27
Videos (21)
Viewed
Other (4225)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (511)
Viewed
Aerial Photography (54)
Viewed
Beach (11)
Viewed
Deluxe Junior Suite (49)
Viewed
Emerald Junior Suite (46)
Viewed
Golden Junior Suite (51)
Viewed
Golden Junior Suite (Swim Up) (57)
Viewed
Imperial Suite (77)
Viewed
Main Pool (42)
Viewed
Dining (39)
Viewed
Silver Junior Suite (52)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (144)
Viewed
Pool/Beach Area (21)
Viewed
Room/Suite (20)
Viewed
Hotel & Grounds (7)
Viewed
Family/Play Areas (25)
Viewed
Dining (19)
Viewed
View from Room (2)
Viewed
Other (50)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Secreto
12.4 mi away
The Royal Playa del Carmen
The Royal Playa del Carmen
#14 of 210 in Playa del Carmen
4.5 of 5 stars 13,906 reviews
1.3 mi away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5.0 of 5 stars 5,196 reviews
2.6 mi away
Secrets Maroma Beach Riviera Cancun
Show Prices
Show Prices
Show Prices
8.2 mi away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 210 in Playa del Carmen
4.5 of 5 stars 2,488 reviews
7.3 mi away
Rosewood Mayakoba
Rosewood Mayakoba
#1 of 210 in Playa del Carmen
5.0 of 5 stars 1,401 reviews
9.0 mi away
Excellence Riviera Cancun
Excellence Riviera Cancun
#2 of 26 in Puerto Morelos
4.5 of 5 stars 10,174 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya. Escape into a world where your every wish is our command. Come indulge yourself....You deserve it! Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices. ... more   less 

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Price Range: $291 - $619 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Valentin Imperial Maya 4.5*
Number of rooms: 540
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Cheap Tickets, Hotwire, Odigeo, Travelocity, Agoda, Hotels.com and Jetsetter so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
Valentin Imperial Maya Riviera Maya, Mexico
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay