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Hotel Dann Monasterio

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Traveler (175)
Room & Suite (38)
Dining (17)
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Overview
  • Excellent28%
  • Very good43%
  • Average18%
  • Poor7%
  • Terrible4%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (231)
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All reviewslarge balconyadjacent churchbreakfast terraceshaving kitvery nice hotelfirst morningswimming poolantique furnitureold stylegood sizeper nightold townmonasteryluxuryarchitecturebellclimate
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1 - 5 of 60 reviews
Reviewed April 3, 2018 via mobile

Great location with shopping and dining all around - within walking distance. Great service personnel at front desk and bell hops. Very clean facilities and has great views of the monasterio. Historical hotel with antique furniture.More

Thank Mark K
Response from Hotel D, Director de Relaciones con Clientes at Hotel Dann MonasterioResponded April 7, 2018

Mr. Marck. We thank you for your important comments, we are glad to know that you enjoyed the service that our work team was able to offer and that you felt the warmth that we place in each and every of our tasks, thank you...More

Reviewed March 25, 2018

As a converted monastery, the property has a lot of beauty and character. The rooms are a bit old and creaky, but mine had a nice big balcony (second floor), which was nice. And despite no AC, the weather is mild enough for it not...More

Thank Tomacco99
Response from Hotel D, Director de Relaciones con Clientes at Hotel Dann MonasterioResponded April 7, 2018

Dear Guest. Receive our thanks for sharing your experience of our services and products during your stay at our Hotel. For us, your comment is very important, as it allows us to improve day by day. Regarding the service and the food, I am very...More

Reviewed March 18, 2018

We were supposed to be staying at the Hotel La Plazuela but the agency decided (we do not know why) to upgrade us to this five star hotel. When we arrived we thought the building was magnificent, unfortunately once inside we changed our minds. The...More

Thank AshteadCandS
Response from Hotel D, Jefe de Gestión Humana y Calidad. at Hotel Dann MonasterioResponded March 19, 2018

Respected Guest. We offer our sincerest apologies for the inconveniences that you inform us. We thank you for sharing your experience with us and we express our deep concern for what you mentioned with the issue of hot water and breakfast. We will take corrective...More

Reviewed March 4, 2018 via mobile

Room great but noise so awful I couldn't recommend anyone stays here. We were provided with earplugs and assumed it was to avoid street noise but it was much worse. A party started about 10.30pm and went on until about 2pm. In an open courtyard...More

Thank Julie M
Response from Hotel D, Jefe de Gestión Humana y Calidad (E) at Hotel Dann MonasterioResponded March 5, 2018

Dear Guest. Receive a warm greeting. We thank you for choosing us as your option in your visit to the city. We regret what happened because of the noise, because we had a scheduled social event. Together with the reservation area we will take actions...More

Reviewed February 22, 2018

The appearance of this converted monastry is simply stunning. We had a nice room on the 1st floor with a balcony overlooking the gardens. A welcome drink was offered in the restaurant on arrival. The food in the restaurant is wonderful. I recommend the rolled...More

Thank tramontana44
Response from Hotel D, Jefe de Gestión Humana y Calidad (E) at Hotel Dann MonasterioResponded March 2, 2018

Respected Guest. Thank you in advance for sharing your experience in our facilities, for us it is vital to receive your comment, as they help us improve every day in our operations and we are proud to know that we meet your expectations. We hope...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Minibar
Things to do
Pool
Restaurant
Details
Price range
$72 - $103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$72 - $103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (175)
Room & Suite (38)
Dining (17)
Pool & Beach (9)
Family and Play Areas (11)
Business Center & Event Rooms (6)
Questions & Answers
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Wilsons_In_China
April 9, 2017|
AnswerShow all 3 answers
Response from Hotel D | Property representative |
Is the pool heated? Thanks! The pool is not heated, we have sauna and Turkish service. Greetings. Jeferson Alvarado
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Google Translation
Room Tips
"Rooms overlooking the gardens are best"
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"Repair what does not work ,a little paint would be nice in rooms- room 209 is worst in all building ."
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"Use alternate hotel until changes are made?"
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"I ill request a room to the back of the hotel"
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