Hotel lobby was spacious as what a Mercure brand should be. Room is ok, thanks to the hotel staffs for making us the honeymoon setup with a fruit platters. Mattress is as comfy as always, however the breakfast was disappointing with very limited choices. We have been to few other…
Mercure Selayang is put from the town area but with the competitive pricing that they provide, it was a good stay
Am Accor gold member , membership is being recognized and perks were given to ensure a better stay experience.
The room is clean at least however the water in my room turns out to be dirty and muddy. I called the receptionist and she help to solved this problem. The parking was difficult and the road condition is so bad coz one of tyres stuck into a big hole and damage it. Bad experience …
The staff very friendly and supportive. The room arrangement simple very convenience. Only the location to hotel are quite busy at the evening. The parking are quite narrow and difficult for large SUV. The hotel very near to supermarket and other good restaurant.
Strongly recommended! I stayed here after the new year countdown at Desa Park City which is just 15 mins drive away (very convenient by taking GrabCar/Uber). Room is clean and spacious and I'm totally impressed with the boutique-themed ambiance. New hotel with quality facilities …
"Air-condition should be selected to 23 Deg C during day and 21 Deg C or lower at night if you are using the Doona to sleep. This doona will heat you up pretty quickly. Need to check out the change over button in the shower that selects the Handheld or Rain shower. Ours was not functioning. Also there is no rubbish bin in the bathroom. Try to get a room with the bedroom away from the shower room of the neighbouring room as the noise from the neighbour was very very noisy due to poor insulation. "
"All rooms without windows"
"Ask for rooms located further in and away from the reception area. Its quieter with less people walking past the room."
"The king bed is 6FT square, so that is much bigger than most other hotels' Queen or Double beds."
"ask for a room a bit away from the reception, otherwise you may hear some noise from the lobby..."