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Parador de Santillana del Mar

Traveler (98)
Room & Suite (19)
Dining (4)
Certificate of Excellence

About

#11 of 27 hotels in Santillana del Mar
Location
Cleanliness
Service
Value
Certificate of Excellence
This newly built manor house respects the traditional local architecture and harmonises perfectly with the style of this lovely town. Comfortable rooms and a pleasant atmosphere add to the peace and tranqulity of this hotel. The restaurant and bar, in the Parador Santillana Gil Blas, offer a chance to try the most traditional dishes in Cantabrian cooking.
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Property amenities
Room service
Free High Speed Internet (WiFi)
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Sauna
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Room features
Minibar
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Centrally Located
317Reviews
3Q+A
16Room tips
Traveler rating
  • 86
  • 137
  • 65
  • 24
  • 5
Time of year
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Popular mentions
The staff are exceptional. My wife had suffered a nasty fall earlier on the day of our arrival. They helped carefully from the car to the hotel reception and again when we left the following morning. It is a delight to be in this Parador. Everything was perfect.
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Review collected in partnership with Paradores Hotels
Response from Jose Carlos C, Gerente at Parador de Santillana del Mar
Responded 4 days ago
Dear 2seniors2015. We sincerely appreciate the inconvenience that has been taken in recording your impressions of our Parador. It is a source of pride, and a great satisfaction for us to have opinions that, like yours, help us to continue dedicating our efforts every day to obtain the service that our clients deserve, especially the treatment received. by our staff In the confidence that in future visits everything will pass satisfactorily, receive a cordial greeting.
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A very good stay in all possible ways. We had an excellent rest in beautifull surroundings and hope to visit this parador in the near future while now going our way to other paradoxes in the north-west of Spain. May the expectations of the paradoxes be fulfilled.
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Review collected in partnership with Paradores Hotels
Response from Jose Carlos C, Gerente at Parador de Santillana del Mar
Responded 4 days ago
Dear gv949. That we have exceeded your expectations is an honor for us. Our goal is constant and continuous improvement so that our clients feel at home. Thank you very much for your words, which help us to continue in this way While waiting for a new visit, receive a cordial greeting
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This fantastic town hosts several hotels and we would suggest others may be better than this one. Rooms very tired, bathrooms grubby. Parking €12 per night! Whilst breakfast is available (at €16 each) there is no dining room for dinner/lunch and no bar...it is over the road at
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Response from Jose Carlos C, Gerente at Parador de Santillana del Mar
Responded 4 days ago
Dear Honestreviewer1010 We sincerely appreciate the time you have taken to communicate your impressions about our stay in Parador. We regret that we were unable to satisfy your expectations with respect to your visit. Please know that we have taken note of each one of your suggestions in order to adopt the pertinent corrective measures in this regard. We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve.
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Being just half an hour from Santander does this Parador few favours: Inevitably you arrive with a mini tsunami of other Brits who have all just arrived on the same ferry (in this instance it included twenty bikers who all wanted to check in at the same time). Inevitably
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Response from Jose Carlos C, Gerente at Parador de Santillana del Mar
Responded Jan 12, 2019
Dear AJFfinch, We sincerely appreciate the time you have taken to communicate your impressions about our stay in Parador. We regret that we were unable to satisfy your expectations with respect to your visit. Please know that we have taken note of each one of your suggestions in order to adopt the pertinent corrective measures in this regard. We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve.
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Had a lovely 2 days at the end of a long Iberian tour in spite of constant rain !Our superior room was spacious with a huge bathroom and spa bath excellent.Receptionist was dour and slow booking us in no queue of people just slowUnexpectedly had to pay 7 euros for on site
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Review collected in partnership with Paradores Hotels
Response from Jose Carlos C, Gerente at Parador de Santillana del Mar
Responded Nov 17, 2018
Dear champion2016, We sincerely appreciate the time you have taken to communicate your impressions about our Parador. We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve. We trust that, on future visits, everything will be to your satisfaction. Best regards,
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PRICE RANGE
$109 - $189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
parador de santillana hotel santillana del marparador de santillana del mar
LOCATION
SpainCantabriaSantillana del Mar
NUMBER OF ROOMS
28
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