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BEST WESTERN Van Buren Inn

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1903 North 6th Street, Van Buren, AR 72956 (Formerly Holiday Inn Express)
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1 room 1 adult
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BEST WESTERN Van Buren Inn
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140 Reviews from our TripAdvisor Community

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Little Rock
1 review
4 of 5 stars Reviewed 1 week ago

We were very pleased at the quality of this hotel. Rooms were clean and hotel staff were very helpful. Perfect location for our needs. Would recommend this Best Western to familys, couples or buisness travelers. We will stay again.

Review collected in partnership with Best Western

Helpful?
Thank Teresa K
Bob L, Front Office Manager at BEST WESTERN Van Buren Inn, responded to this review

Hi Teresa K: Glad you enjoyed your stay. We are glad it was so close for you. We will be glad to see you again. Thank you, Bob More 

Kansas City, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The building itself is older and while the design of the hotel shows its age, you will be fooled once you get inside. The lobby is very nice and clean and the rooms are extremely modern, clean, and comfortable. It is obvious this hotel has gone through a major rehab and the quality of work is excellent. The staff was... More 

Review collected in partnership with Best Western

Helpful?
Thank Gregory H
Bob L, Public Relations Manager at BEST WESTERN Van Buren Inn, responded to this review

Thank you for completing an excellent review regarding your recent stay at our property. We are pleased to hear that you liked our hospitality after the major remodel work done recently.. Your appreciation of our clean & comfortable rooms, breakfast, our customer focused staff and our hard work is most pleasing. We hope you will come back and see us... More 

Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 2, 2016

We stayed a year ago and there was need for improvement .. seems like they are addressing some of the issues that an aging hotel will exhibit. Rooms have been refurbished as well as the lobby. Lobby breakfast was average. Best feature is that it is pet friendly and there is a great area behind the hotel whee you can... More 

Helpful?
Thank Rick W
Bob L, Front Office Manager at BEST WESTERN Van Buren Inn, responded to this review

Hi Rick W: Thank you for your recent stay. Yes we have been working hard to get our hotel remodeled, so glad you noticed the changes. We are working every week to improve our breakfast. We will have a nice pet room for you when you stay again. Thank you, Bob More 

Ponca, Arkansas, United States
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 28, 2015

Although I travel with a small pet, I expect after paying deposit to enter a room with paw prints and hair cleaned up after last guest. Also the front desk told me I had received discount on room, AARP, AAA, or Military which I had offered her, yet when I received bill upon checkout was quite apparent by rate I... More 

Review collected in partnership with Best Western

Helpful?
Thank Marsha H
Bob L, Front Office Manager at BEST WESTERN Van Buren Inn, responded to this review

We are sorry to hear about your pet room. Obviously room inspection did not spot these minor issues earlier. We could have offered another room if you had called the front desk. AAA, AARP Rate was correct at the time of check in. Perhaps you did not include taxes which are in addition to rate quoted and pet fee payable.... More 

Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 17, 2015

Wonderful front desk staff. Check-in was great and in the morning, when I missed breakfast beccause I had not changed my clock for the midwest time zone, the lovely lady at the front desk offered to make me something to eat. Wow....who does that? Great value for an overnight of travel. Loads of places nearby to eat and just off... More 

Helpful?
Thank Jane T
Bob L, Manager at BEST WESTERN Van Buren Inn, responded to this review

Thank you for completing an excellent review regarding your recent stay at our property. We are pleased to hear that you liked our hospitality with staff focusing on your needs in every respect. Clean comfortable rooms with local eateries are the norm here at our property. We aim to provide superior customer care at Best Western hotels. Look forward to... More 

Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 29, 2015

they are trying to maintain the property and keep it up and doing a good job rooms have been update fresh paint inside and out would stay again if in the area enjoyed our stay there breakfast was good everyone very nice

Review collected in partnership with Best Western

Helpful?
Thank paulgX5110FQ
Bob L, Front Office Manager at BEST WESTERN Van Buren Inn, responded to this review

Thank you for staying with us and your good review. We are so glad you liked our clean updated rooms and our customer focused staff We make sure your stay is exceptional in all respects - hope to see you again soon More 

Athens, Texas, United States
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 18, 2015

very clean, decent access to food and shopping A GREAT VALUE FOR YOUR TRAVEL DOLLAR Best Western has been my chain of choice but I have recently been staying at Choice Hotels due to cost. I try to get out of a room for $100 or less. You can do that at this BW and it is worth your stay

Review collected in partnership with Best Western

Helpful?
Thank Larry B
Bob L, Manager at BEST WESTERN Van Buren Inn, responded to this review

Thank you for completing positive review regarding your recent stay at our property. We are pleased to hear that you liked our hospitality within acceptable room costs. Your appreciation of our cleanliness, local eateries & shopping facilities is most pleasing & welcomed. We hope you will come back and see us again. Thank you once again. More 

Victoria
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 15, 2015

Stay in Fort Smith for business, Hotel was quiet, clean and close to local dining. Breakfast was OK, staff was excellent, WiFi was very good. Bed was comfortable, would stay again. Television channels were also plentiful and good

Review collected in partnership with Best Western

Helpful?
Thank Charles S
Bob L, Front Office Manager at BEST WESTERN Van Buren Inn, responded to this review

Hi Charles S: I am glad you enjoyed your breakfast. I see you used the Wi-Fi, glad it was fast for you. Thank you for staying with us and hope to see you soon. Thank you, Bob, Assistant Manager More 

Millport, United States
1 review
4 of 5 stars Reviewed November 9, 2015

The motel was nice, but the parking lot is too small and the handicap spaces too far from the front door or the rooms. The room was clean, but like most hotels, never have enough places to plug in equipment. My brother and sister-in-law use C-pap machines and have to carry an extension cord with multiple outlets with them.

Review collected in partnership with Best Western

Helpful?
Thank Judy T
Bob L, Front Office Manager at BEST WESTERN Van Buren Inn, responded to this review

Hi Judy T: Thank you for your recent stay with us. So sorry for your parking problems. I could not understand your problem with parking. We have handicap parking in front of each of our handicap rooms. And in front of that door. Next time you are here let someone show you all the handicap spaces we have. Hope to... More 

1 review
4 of 5 stars Reviewed November 9, 2015

Room was clean and comfortable. There were a few areas in the bathroom where when it was repainted or touched up paint was splattered. Would have looked nicer if that had been cleaned up instead of just left. An ice machine would have been nice instead of a bag of freezer burnt ice in the cooler.

Review collected in partnership with Best Western

Helpful?
Thank Krissie C
Bob L, Manager at BEST WESTERN Van Buren Inn, responded to this review

Thank you for mentioning our clean and comfortable rooms. We are so sorry about bathroom and will be put right immediately. Ice machine was under repairs and ice bag was available in lobby as temporary solution. It is working now. Thank you for your stay and hope to see you soon. More 

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