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Mercure Johannesburg Randburg

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Mercure Johannesburg Randburg
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150 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Strand, South Africa
Reviewed 5 days ago NEWvia mobile

Hi, I have just stayed at this hotel for 2 days. Breakfast was good with friendly staff. The overall impression of the hotel was that it is a little dark. Maybe a bit dated. Looks lovely from outside. The carpet in my room was stained quite badly.Bathroom is newly renovated with good lighting and mirrors. Towels were nice and clean...

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Helpful?
Thank Anneri1
Mumbai (Bombay), India
Reviewed 1 week ago

We stayed at this property for 3 nights, whenin Joburg. The hotel is a beautiful and clean property, very well maintained! The staff is very very helpful, thats a special mention! My friend forgot his wallet on the breakfast table and he remembered that while we were out for our Suncity visit, he really went mad as it had all...

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Helpful?
Thank Sonieka_EarthAngel
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Sonieka_EarthAngel We very much appreciate your comments regarding your stay at the Mercure Hotel Randburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Dubai, United Arab Emirates
Reviewed 4 weeks ago

I stayed here in order for me to be close to the airport since I was flying the next day. The airport is about 30 min with a lot of places to dine around. Not too far from number of malls such as The Zone in Rosebank and Sandton city and the convention center and Nelson Mandela Square

Review collected in partnership with Accorhotels.com
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Helpful?
Thank modisagarekwem
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear modisagarekwen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Cross General Manager

Reviewed January 5, 2017

This hotel is well priced and ideally located for access to the Gautrain bus and Sandton Station. The rooms are clean and comfortable and the staff are friendly and accommodating. My one problem i had was that there was no hot water in the bathroom washbasin, even though the shower had hot water, this might have been a problem unique...

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Helpful?
Thank Alec T
sydney, Australia
Reviewed December 5, 2016

I loved so much. Everyone so nice and friendly and rooms so clean and great. So close to mall and Cresta Mall too. The rooms are enough to rest. Breakfast is delicious with many delicacy to enjoy. The front desk staff are great and Go out of their way to assist. I love so much. Thanks you

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Stuart B
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Stuart B Wow! Thank you for the lovely review, we are glad that you enjoyed your stay with us. We look forward to welcoming you back soon. Kind Regards Michelle Cross GENERAL MANAGER

Reviewed November 16, 2016 via mobile

When arriving at the reception you're addressed by your name which is a plus. Staff is very friendly especially front desk, breakfast was amazing, the only problem was with house keeping, they had a shortage of irons but otherwise everything was perfect, value for money.

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Thank Oabona S
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Oabona S, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Michelle Cross General Manager

Hamburg, Germany
Reviewed October 29, 2016

The staff is very friendly and helpful. The hotel is not located close to a rail station; in my case, this is an issue yet it is close to my work. The hotel does not offer lunch or dinner but you can ask the reception for delivery services.

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Helpful?
Thank Orestis S
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Orestis S, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Cross General Manager

Cape Town Central, South Africa
Reviewed October 27, 2016

Second time I have stayed at this hotel, and it will be my preferred venue for future business trips to jhb. Central location made traveling to all my appointments in and around Randburg so easy. Rooms ok, staff brilliant. Nothing was too much to ask. They even assisted in helping me sort out an issue with my gps.

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Helpful?
Thank Sammkins
Michelle C, Manager at Mercure Johannesburg Randburg, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rexy Mgwili Front Office Manager

Durban, South Africa
Reviewed October 2, 2016

We stayed here for two nights and found that the location is convenient being close to the Brightwater commons mall, reasonably priced and with great service from all staff from reception to housekeeping. The room was in good condition and very clean with safe parking for your vehicle. If you are travelling on a budget, this is a great choice.

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Helpful?
Thank 902lucyg
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear 902lucyg, We very much appreciate your review of our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Michelle Cross General Manager

California
Reviewed September 23, 2016 via mobile

We stayed here with our 4 children and requested two rooms. Hotel is very nice, beds are very comfortable and staff is very helpful. Our flight flew out late that night and we had many suitcases that the staff even allowed us to store our luggage in a storage closet until we were finished with our shopping. Anything you request...

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Helpful?
Thank Amber B
Michelle C, Manager at Mercure Johannesburg Randburg, responded to this review

Dear Amber, We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
On the outskirts, facing the new shopping center Brightwater Commons, previously known as the Randburg Waterfront shopping & entertainment centre. 30 min from Jo'burg international airport, 104 air conditioned rooms, breakfast restaurant, bar, 2 conference rooms, secure parking and 24h security. ... more   less 

Additional Information about Mercure Johannesburg Randburg

Address: Cnr Republic Rd & Brightwater Commons Road | PO Box 2438, Randburg 2125, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Randburg
Price Range: $46 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Johannesburg Randburg 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Mercure Johannesburg Randburg Hotel Randburg
Accor Johannesburg Randburg
Mercure Johannesburg Randburg Greater Johannesburg
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Johannesburg Randburg staff and other travelers.
2 questions
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Questions? Get answers from Mercure Johannesburg Randburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No great views around except green trees”
 of 5 bubbles Sonieka_EarthAngel, 1 week ago | Read review
“Rooms on the ground-floor seem to have a stronger wifi signal.”
 of 5 bubbles 688orestiss, Oct 29, 2016 | Read review
“Top floor facing the mall will be quieter”
 of 5 bubbles Sammkins, Oct 27, 2016 | Read review
“Make sure it's a non-smoking room.”
 of 5 bubbles garyaH3413HV, Sep 1, 2016 | Read review
“There are rooms specially allocated for smokers.”
 of 5 bubbles MarleneMB, Sep 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question