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Mercure Johannesburg Randburg

Traveler (64)
Room & Suite (38)
Dining (11)

About

Location
Cleanliness
Service
Value
Loyal guests keep returning to the 3-star Mercure Hotel Randburg because they experience consistency of service and affordable luxury comfort. Attentive, friendly staff greet guests upon arrival, and are the cornerstone of the service a guest can expect to receive at the Randburg Mercure. The decor is a combination of chic retro styling with a subtle African musical theme in the common areas, and the guest area furniture is comfortable and stylish. Full English breakfasts, and light lunches and dinners can be taken in the elegant restaurant that is discreetly screened off from the main reception area. Guests usually enjoy sundowners and cocktails on the patio, in the garden, or in the bar that is open daily. For those who wish to eat out, the Hotel is within walking distance of a variety of restaurants. The 104 air-conditioned rooms are spacious and offer either a queen bed or two ¾ beds with luxury white linen, and a modern bathroom with a shower. The comfortable rooms offer a desk and chair with complimentary stationery, and an easy chair in which to relax and watch satellite TV. Tea and coffee facilities and digital safes are provided. All suites have flat-screen television sets, a fridge, and tea and coffee supplies and facilities are provided. There is one wheelchair designated suite, and there is a lift to access the upper floors. The Mercure Hotel Randburg is conveniently located to the business districts of Randburg and Sandton, where many national and international corporate head-offices are situated. The hotel is adjacent to the Brightwater Commons where guests have access to shops, restaurants, and gym facilities. The Olivedale Clinic is nearby. The OR Tambo International Airport is within easy access on the nearby motorway or the Gautrain bus, which links up to the Gautrain that takes guests directly to the airport. The hotel has 24-hour security and there is ample secure parking is onsite. SMEs can book full conference facilities in two venues, with a capacity of up to 20 people respectively. 500mb of free Wi-Fi is available to all guests on a daily basis. The hotel adheres to the Planet 21 principles of responsible business practice. The Mercure Hotel Randburg is the affordable luxury alternative for someone who wants to stay close to the heart of the Sandton business district.
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Property amenities
Free parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Room service
Restaurant
Airport transportation
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
183Reviews
101Photos
4Q+A
26Room tips
Traveler rating
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Popular mentions
I always use this venue when I am forced to sleepover in Joburg when my events end to late (previously I lived in Hartbeeapoort). The staff bend over backwards to ensure your stay is comfortable. The Accor Card also allows a late check out that is a pleasure when arriving very
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Response from Michelle C, General Manager at Mercure Johannesburg Randburg
Responded Jan 7, 2019
Dear 817keithm, We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Cross General Manager
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One of the better if not the best Mercure hotels in Johannesburg, South Africa. Staff extremely friendly, rooms are spacious. Well located and near shopping mall. Ideal for business. Hotel has a small swimming pool next to the restaurant and bar, to cool if after a long summer
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Response from Michelle C, General Manager at Mercure Johannesburg Randburg
Responded Jan 7, 2019
Dear Zwiegies, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Cross General Manager
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I received a call from a lady friend stranded in Randburg close to midnight, asking me to help her with a hotel booking. I went to booking.com, booked this hotel, entered my credit card details, with the option "Booking for another Guest" and received a confirmation for a
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Response from Michelle C, General Manager at Mercure Johannesburg Randburg
Responded Sep 17, 2018
Dear Pepeyangu Thank you for your sharing your concerns and please allow me to express my sincerest apologies that this was your situation. However we are all aware of high Credit Card fraud, we do follow procedures as set out by the PCIDSS to protect our business from fraud and handle credit cards in the correct manner. The cardholder does need to be present or alternatively and under extreme circumstances we will allow a Credit Authorization form which will be sent by a reservations agent and done with prior arrangement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Michelle Cross GENERAL MANAGER
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This was a 2 night stop over. Cheap and neat place, helped us with changing from smoking to non-smoking room even if we did not specify it. Suggest it for a quick 1-2 days stop over. Close to small but all you need mall
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Response from Michelle C, General Manager at Mercure Johannesburg Randburg
Responded Sep 4, 2018
Dear DCermelli, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Cross General Manager
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Stayed for few nights in this small charming hotel. Its a good hotel but wouldnt call it luxury. No gym , no pool. Just outside the bar area is a small corridor with a small patio/ Garden good seating area to have a cup of coffee or cocktails and just unwind yourself. Theres
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Response from Michelle C, General Manager at Mercure Johannesburg Randburg
Responded Aug 28, 2018
Dear Honeyprince Thank you for the great review of our hotel and we value your feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Cross General Manager
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Виды отеля, номера и общественных мест
Виды отеля, номера и общественных мест
Виды отеля, номера и общественных мест
Виды отеля, номера и общественных мест
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1234568
Is the wi-fi and parking free? If not, what are the fees?
Dear Guest We offer unlimited free WiFi and free parking. Kind Regards Michelle
1 vote
Good day, we can arrange you a shuttle from the airport at R550.00 per way, otherwise we have the Gautrain - which you can take to Sandton and get the Randburg bus - we are at the last stop however the bus service does not run on weekends. You can also use Uber. The trip can take about 30 min but depends on traffic.
1 vote
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quanto custa o cafe da manha?
Dear grvas Our Full Buffet Breakfast is R155.00 per person. Kind Regards Michelle Cross GENERAL MANAGER
0 votes
"ask for Airco and non smoking room"
"Rooms on the 3rd floor are generally bigger."
"Ask for room 210 (it is the only one that has been newly-renovated so far)!"
"All rooms appear to be reasonably okay"
"WiFi is only 500 Mb per day."
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123456
PRICE RANGE
$49 - $76 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure johannesburg randburg hotel randburgaccor johannesburg randburg
LOCATION
South AfricaGautengGreater JohannesburgRandburg
NUMBER OF ROOMS
104
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