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Diaz Surrey Street Hotel

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Diaz Surrey Street Hotel
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14 Reviews from our TripAdvisor Community

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Showing 14: English reviews
Cape Town Central, South Africa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 10, 2016

we stayed at this joke of a place 2 years ago, as our head office is a few streets away. After a long day of meetings, we came back to our rooms, dropped off our stuff and went for a quick dinner. When we came back, my colleague's ipad and laptop was stolen out of his LOCKED room. The management... More 

Helpful?
2 Thank Alicia M
Pretoria, South Africa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 3, 2014

No words to explain how awful this hotel is . There is no way they deserve a 4 star rating maybe 1 star at a push !Grubby diabolical food and service, unprofessional staff, dingy area, looks like the last upgrade was done in the 70's.

Helpful?
1 Thank namwai

Travelers are raving about these Randburg hotels

Level Contributor
81 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed December 3, 2014

In this hotel it seems that you have to get the right room for it to be okay. It was my first time staying there and after having a room change and calling down to reception, I was able to get a room which had a door with a key that worked well and also a safe that I could... More 

Helpful?
Thank GlobL
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 12, 2014 via mobile

This hotel has potential but management clearly do not care anymore. Rooms are falling apart (door handles broken, bathroom fixtures broken) No plugs available for charging devices unless you start climbing under counters and unplugging tv's. No socket for charging 2 prong plugs (phones, ipads). Phone does not work so you cannot call reception for assistance. Bedside lights don't work... More 

Helpful?
1 Thank lathspel
Cambridge, England
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 24, 2014

*This hotel is in a business district and there are no shops or restaurants nearby. * I stayed at this hotel for five nights recently. My room was fine with an extremely comfortable bed. The bathroom was spacious and clean, although the towel rail came off in my hand. A quick fix and I had it back on the wall... More 

Helpful?
1 Thank RoamingAuditor
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 7, 2014 via mobile

I stayed in this hotel for one night. The booking was made by a third party. What a disappointment! The carpets are full of stains and you don't get the feeling of clean at arrival. I had to find my own way to my room. My room was spacious and at a glance it seemed fine. Then the problems started.... More 

Helpful?
1 Thank AGJJV
Ottawa, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 30, 2013

My husband and I have stayed at the Diaz on Surrey a couple of times over the last few years. We've noticed a decline in service during our last stay. Overall the hotel isn't managed well. There was apparent lack of supervision of the dining room and office staff. Our last morning they had run out of breakfast and were... More 

Helpful?
Thank C S
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 31, 2013 via mobile

I stayed in this hotel during the month of March 2013 and stayed here for 7 nights. The location for me was very convenient as I had business to do a few blocks away. I'd put this restaurant at about a 3.5 stars. But then again it's quite decent. The room I was in had a very comfortable double bed... More 

Helpful?
1 Thank Ansley_21
Cape Town Central, South Africa
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 25, 2013

With a four star rating I expected far more from this hotel. On arrival nobody helped me with my bags to my room. The welcome letter in my room had my name completely incorrectly spelt. The person's letter who had previously stayed in my room was still lying around. The TV was an old TV and none of the satellite... More 

Helpful?
1 Thank miephenk
Johannesburg, South Africa
Level Contributor
113 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed June 14, 2013

So the place is not inviting from the outside and quite frankly I was taken aback when we entered the reception area - very nice set up with friendly smiling staff. A work group used this venue for goal setting. The conference room is big enough and we had plenty space, plenty mint sweets :-) and plenty water. The decor... More 

Helpful?
2 Thank Lucrecia1511
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14 photos of this hotel

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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Room Service
Official Description (provided by the hotel)
This 28 bedroom boutique hotel is situated in Surrey Street Ferndale, Randburg in the hub of all the film studios, around the corner from M net multi-choice, the only private pay TV station in South Africa, only two blocks away from the Brightwater Commons with a host of restaurants, flea markets, movie theatres, entertainment, shopping centre, virgin active gymnasium and a musical fountain as well as easy access to highways to O R Tambo as well as Lanseria airports and quick access to Sandton. ... more   less 

Additional Information about Diaz Surrey Street Hotel

Address: 267 Surrey Street | Ferndale, Randburg 2125, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Randburg
Price Range: $120 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diaz Surrey Street Hotel 4*
Number of rooms: 28
Also Known As:
Diaz Surrey Street Hotel Randburg, Greater Johannesburg
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