We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Chaka - Nyeri, Mount Kenya National Park Kenya
Update from hotel: This property is temporarily closed until 12/15/2020.
Lowest prices for your stay
$192
View Deal
Free cancellation until 12/17/20
Serena Mountain
Hotels.com
Travelocity
Booking.com
Expedia.com$192
View all 10 deals
Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (539)
Room & Suite (133)
Dining (23)

About

#1 of 9 Specialty lodging in Mount Kenya National Park
Location
Cleanliness
Service
Value
Travelers' Choice
Located at 2,194 metres on the slopes of Mount Kenya, Serena Mountain Lodge is surrounded by a dense rainforest that comes alive at dusk with a myriad of sounds that make the African bush so special and exhilarating.
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Meeting rooms
Massage
Baggage storage
Gift shop
Express check-in / check-out
Secured parking
Internet
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Non-smoking hotel
Laundry service
Ironing service
Show more
Room features
Housekeeping
Private balcony
Safe
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Swahili

Location

Full view
Contact
Chaka - Nyeri, Mount Kenya National Park Kenya
Getting there
Jomo Kenyatta Intl Airport71 miSee all flights
Nanyuki Airport19 miSee all flights
See all nearby hotels
452Reviews10Q+A100Room tips
Traveler rating
  • 185
  • 190
  • 60
  • 11
  • 6
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Philgee wrote a review May 2020
55 contributions2 helpful votes
+1
Stayed here many years ago, when I was young, and it hasn’t changed a bit..fabulous lodge, reall friendly staff, and a view to die for.. looking out over the water hole where you are visited by all manner of animals.. the staff will wake you for nocturnal visitors on your hit list, but go down to the underground viewing bunker, and you are amongst the animals.. will definitely be going back
Read more
Date of stay: February 2020
Value
Rooms
Helpful
Share
Halbchen wrote a review Mar 2020
Bischofsheim, Germany85 contributions17 helpful votes
The accommodation was very good and the facilities too. With the balcony of each room facing the water hole one can see the beautiful variety of animals that come to quench their thirst. The hotel does offer a jungle walk and it is very informative and worth while to take it.
Read more
Date of stay: February 2020
Helpful
Share
Response from SerenaHotels, Lodge Manager at Serena Mountain Lodge
Responded Mar 12, 2020
Dear Halbchen, Thank you very much for taking the time to review and share your wonderful experience about your last stay with us, we are very pleased to hear that it was a pleasant one. I am also very delighted to hear that you enjoyed your room accommodation and game viewing experience. At Serena hotels we are always focused towards exceeding our guests expectations and we are happy that you left a happy client. Thank you once again for sharing and we look forward to welcoming you back soon. Regards, Amos Odoyo Lodge Manager
Read more
Lisa S wrote a review Mar 2020
71 contributions7 helpful votes
When I was planning my Africa trip, my friend suggested going to a tree top hotel to see animals. The Serena Mountain Lodge was the ideal choice. It is way up in Mt Kenya Park...about a three hour drive from Nairobi. When I arrived, I thought the hotel was very homelike. The staff was very friendly and very helpful. My room was okay. The bathroom was more of a problem. The toilet ran all of the time and the shower was just okay. All of the rooms overlook a small pond with salt licks that attract animals all day and night. The meals are at set times. They offer afternoon nature walks. At night after dinner, the “watchers” come with a list of animals that might come during the night. You let them know which animals you would like to see... and they will come and wake you when the animals arrive. I only got to see a couple of animals... but I’m still glad that I tried the experience. It was quite pricey...so I wouldn’t consider it an absolute must do.
Read more
Date of stay: January 2020Trip type: Traveled solo
Helpful
Share
Response from SerenaHotels, Lodge Manager at Serena Mountain Lodge
Responded Mar 10, 2020
Dear lisasA2858LE, Thank you for taking the time to share your candid feedback and on behalf of the team here, I am very disappointed to hear that your tap ran all night which was not a reflection of Serena should offer. i apologize for this inconvenience. Your experience is certainly not representative of the high quality standards and principles that we stand for; the frustration and inconvenience caused to you is highly regrettable so kindly accept our most sincere apologies. We hope that you can give us another opportunity to be of better service to you in the future Regards , Amos Odoyo
Read more
Bovid Africa Safaris wrote a review Mar 2020
Nairobi, Kenya3 contributions2 helpful votes
We enjoyed a great time at this lodge, watching animals walk into the waterhole to drink and lick salt. The elephants and buffaloes were a top one for most of the group members. The other highlight was loads of birds....
Read more
Date of stay: November 2019Trip type: Traveled on business
1 Helpful vote
Helpful
Share
Response from SerenaHotels, Lodge Manager at Serena Mountain Lodge
Responded Mar 7, 2020
dear bovidafrica, Thank you very much for taking the time to review and share your wonderful experience about your last stay with us, we are very pleased to hear that it was a pleasant one. I am also very delighted to hear that our the game viewing from your balcony was fabulous. Thank you once again for sharing and we look forward to welcoming you back soon. Regards Amos Odoyo Lodge Manager
Read more
G_the_Globetrotter84 wrote a review Feb 2020
Dubai, United Arab Emirates80 contributions40 helpful votes
We visited Serena Mountain Lodge again after 10 years and this time with kids. The lodge was excellent just as before. In the heart of the jungle and really gives the authentic feel. The staff are so well trained and took care of us well. The guided walking tour was especially fun and my kids loved it. Food was always good and the views are stunning! A must stay for those visiting Kenya!
Read more
Date of stay: July 2019
Value
Location
Service
Helpful
Share
Response from SerenaHotels, Lodge Manager at Serena Mountain Lodge
Responded Feb 24, 2020
Dear G_the_Globetrotter84, Thank you very much for making Serena Mountain Lodge your second home in Mount Kenya Region, we truly appreciate your loyalty and continued trust in our product and service. I am very delighted to hear that our staff made you feel at home and I am certain that they equally enjoyed catering to your needs as much as you enjoyed your stay. I will be sure to let them all know how much of an impact they made on your experience. Regards,
Read more
Previous
PRICE RANGE
$196 - $375 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
serena mountain hotel mount kenya national park
LOCATION
KenyaMount Kenya National Park
NUMBER OF ROOMS
42
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Serena Mountain Lodge
What are some of the property amenities at Serena Mountain Lodge?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Serena Mountain Lodge?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Serena Mountain Lodge?
Yes, free parking and secured parking are available to guests.
Which languages are spoken by the staff at Serena Mountain Lodge?
The staff speaks multiple languages, including English and Swahili.
Does Serena Mountain Lodge have any great views?
Yes, guests often enjoy the mountain view available here.