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Maison Couturier

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1 room 2 adults 0 children
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Maison Couturier
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55 Reviews from our TripAdvisor Community

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Showing 19: English reviews
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Reviewed 4 days ago NEWvia mobile

We booked for 3 nights. We only spent one. I don't know where to start this hotel is horrible. The tub was very dirty, rust and tartar everywhere, sink same thing. Outlets unsusable because some genious covered the with some sort of wood pice so forget charging your phone or anything. Taking shower was disgusting the least to say. Shampoo...

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Thank calvarius
Puebla, Mexico
Reviewed January 1, 2017 via mobile

Food was acceptable, no complicated meal took almost 2 hours to get ready, prices high for such not elaborated food. Many dishes were not available due to New Year's Eve. One waiter for 6 tables. We were a party of 9 and dishes were coming as they were prepared, even beef tacos took more than an hour to be served

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1Thank Ernesto M
Mexico City, Mexico
Reviewed September 22, 2016

After looking at their website on design hotels and on their one website, I thought this is the place. So nice and cute and nicely decorated .... Well all this disappeared the more we approached our room ... First we changed 3 times to find one with the air conditioning working. The furniching is run down outside and inside, with...

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1Thank nadine64KL
Reviewed June 15, 2016

The hotel is located in what used to be a plantation owned by a french family. The hotel has kept a lot of the original buildings and decorated them in a lovely style that complements the architecture. the food is simple, local and delicious, and the gardens are absolutely luscious.

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1Thank Pamela C
Alameda, California
Reviewed January 11, 2016

The Maison has about 12 large comfortable casitas, each with a walk in shower and lots of hot water and with its own semi private patio. Very good bed and linens. The staff was very helpful and welcoming. A big surprise was how good the food was and at a fair price. All dishes were made in the kitchen, even...

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3Thank KRISANDBILL
Mexico City, Mexico
Reviewed January 4, 2016

This rural property is unique. A mix between the ancient french and modern architecture with amazing infrastructures. A place to relax near the citrus field and bananas trees, with a very good service. I recommend a visit to Jicaltepec. San Rafael it's a quiet town and the beach of Costa Esmeralda, taking some few points it's entirely decadent.

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Thank Filipe L
NYC
Reviewed August 24, 2015

My husband and I are fans of this hotel group, having stayed in their Puebla property. This hotel is extremely unique, as it is in a very tiny town, not near any touristic destinations. I'll admit, the drive from Veracruz was horrible, as it is mainly a 2 lane road with trucks, buses, tolls, etc. The locals pass on the...

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1Thank emanuel1956
Mexico City, Mexico
Reviewed August 22, 2015

The hotel is really nice, people try to be helpful. The hotel is really nice decorated, impressive gardens and great cold pool, you will thank for it. The problems were: The tv doesn't work and, apparently, no one knows hot to fix it. The shower doesn't have any pressure and when you turn it on the whole room smells. You...

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Thank luisphr
Fort Lauderdale, FL
Reviewed August 11, 2015

Excellent property. Totally relaxing place to unwind and enjoy a beautiful part of the world. It's located on a lime and banana plantation in the state of Veracruz, about 20 minutes from the beach. In my opinion, the land here is much nicer than the beach but if you're a beach person, it's an easy visit. It's not easy to...

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Thank dbc1717
Reviewed May 27, 2015 via mobile

The rooms are big and comfortable. Very nice place to stay, relax and rest :) The shower is amazing, the bed super comfortable, great air conditioner and not a single bug in the room (which is really important to me). It has and outside hamaca and a family room where you can enjoy the evening.

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Helpful?
Thank Chabeli F
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Maison Couturier

Address: Apartado Postal 110, San Rafael 93620, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Veracruz > San Rafael
Price Range: $89 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Maison Couturier 4*
Number of rooms: 9
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Questions & Answers

Here's what travelers have asked, with answers from Maison Couturier staff and other travelers.
2 questions
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Guadalajara Metropolitan Area, Mexico
over a year ago

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Questions? Get answers from Maison Couturier staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't go !!”
 of 5 bubbles nadine64KL, Sep 22, 2016 | Read review
“for view of pool, gardens go for Elise, Leopold, Aimee, Josephine, Antoinette or Theophile. Elise and Leopold most private and best views.”
 of 5 bubbles KRISANDBILL, Jan 11, 2016 | Read review
“There are different buildings with very different aesthetics. Some are more private than others, too...”
 of 5 bubbles emanuel1956, Aug 24, 2015 | Read review
“All the rooms are the same”
 of 5 bubbles luisphr, Aug 22, 2015 | Read review
“Get a room in the back garden.”
 of 5 bubbles FipoLarrea, May 5, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question