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WoodSpring Suites Springdale

Traveler (1)
Room & Suite (29)

About

#12 of 20 hotels in Springdale
Location
Cleanliness
Service
Value
WoodSpring Suites Springdale is a pet-friendly, smoke-free, extended stay hotel. Our hotel and rooms, all with kitchens, are comfortable and well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free basic wi-fi and parking. 24/7 guest laundry, vending, and staff support. WoodSpring Suites. It's Simple. Done Better.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
81Reviews
0Q+A
10Room tips
Traveler rating
  • 55
  • 9
  • 2
  • 2
  • 13
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Popular mentions
I spent memorial weekend in Arkansas. My family and I stayed at this hotel. My room was very clean and the staff was very friendly as well. I will definitely be staying at this hotel next time I visit arkansas
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Response from Julia R, - - Nationwide Hotel Management Company, LLC at WoodSpring Suites Springdale
Responded 3 weeks ago
Thank you for the great review! We're so glad you enjoyed our super clean rooms and friendly staff for your holiday weekend. We look very forward to welcoming you back again for another wonderful stay with us.
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Very unfriendly staff. The rooms are nasty and have roaches the housekeeping in my opinion need to learn how to clean. Full of sketchy people. Overall not a good place to stay and wouldnt refer anyone to ever stay here.
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Response from Julia R, Nationwide Hotel Management Company, LLC at WoodSpring Suites Springdale
Responded Feb 19, 2019
Thank you for your review. Though we are never happy when a guest feels disappointed we do appreciate hearing your impressions and perspective so we can always be improving. We wish you the very best in your future lodging and travels.
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Rented a room for a month, room had holes in tub, entry door broken. trim falling off the wall. multiple holes an issues. drug deals on every floor. a knife wielding patron called the office (CARL) clerk to have a 18 yr old Mental impaired child arrested ( for trying to get to safe zone) then kicked the rest of family out in the middle of the night. leaving the druggies an their dealings be. really sad place to stay
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Response from Julia R, Guest Relations at WoodSpring Suites Springdale
Responded Aug 2, 2018
Thank you for sharing your experience. What you've described is certainly not the pleasant, comfortable experience we aim for when serving guests. We are terribly sorry that this stay was disappointing to you.
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DO NOT USE THIS HOTEL if you want somewhere to lie your head at night. Got there and they "claim" I called and canceled my reservations the day before?! we had to go almost an hour down the road to find a hotel that had vacancy. And when you call to try to speak to someone higher up they lie to you and will NOT call you back. If you want peace of mind that your reservations aren't canceled out from under you DO NOT stay here!!!!! RUDE RUDE people, the regional manager would never return a call, then they lied and said I could talk to the owner of the hotel so I left a message at the hotel then I was told the total opposite that its corporate owned after they told me it was individually owned, and once again the regional manager would not return my call. POOR wish I had a negative rating -10
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Response from Julia R, Guest Relations at WoodSpring Suites Springdale
Responded Jul 10, 2018
Thank you for sharing your comments. I’m so sorry to hear about your reservation issues and confusion. Have you been able to connect with us with your questions?
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This is the best hotel I’ve ever stayed at. Beds are very comfy, hotel is always clean, staff are always very friendly. If anything goes wrong, the super awesome staff will help you anyway possible. Glynna and Amber are the queens of the place. They do their job 100 % perfectly. They know how to keep the place clean and running as smooth as possible. They are very nice and make my day better know matter what has happened that day. I love how they can make you smile and feel good, wile still being very professional. Keep up the outstanding work Glynna and Amber. Keep being the awesome queens that keep the hotel running smoothly.
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Response from Julia R, Guest Relations at WoodSpring Suites Springdale
Responded Jun 28, 2018
Thank you for sharing your comments about our wonderful staff, especially Amber and Glynna, and the terrific work they do. You made our day! We are so very glad to hear such great feedback and we’re delighted that your stay has been an outstanding one.
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PRICE RANGE
$44 - $99 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Value Place Springdale
LOCATION
United StatesArkansasSpringdale
NUMBER OF ROOMS
121
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