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DoubleTree by Hilton Springdale

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DoubleTree by Hilton Springdale
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433 Reviews from our TripAdvisor Community

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Showing 432: English reviews
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Hot Springs, Arkansas
Reviewed yesterday NEW

Nice clean rooms, terrific personnel & great service make a great family hotel, but when you add one of those awesome DoubleTree cookies @ check-in, what more can a person ask for? I highly recommend this hotel

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank karencK7638FB
HOTEL’S FAVORITE REVIEW
Reviewed January 27, 2017 via mobile

Good room in a nicely furnished room. Very quiet. Sufficient parking. Plenty of restaurants in the area. This is what the business traveler expects and appreciates. I highly recommend this hotel. Oh, and the cookie is a nice bonus.

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Helpful?
Thank Glenn K
About Hotel's Favorite Review
Dawn C, Director of Sales at DoubleTree by Hilton Springdale, responded to this review

Thank you so much for staying with us Glenn K, and even more for the FANTASTIC 5 STAR REVIEW!! It makes us so incredibly proud that you were able to get maximum benefits out of our convenient location and endless amenities. Plus those warm and on demand DoubleTree chocolate chip cookies are always a big bonus!! We hope the next...

Fort Smith, United States
Reviewed 1 week ago

I booked this hotel as it was close to an event I was attending. The hotel itself is somewhat aged, but updated within the past few years. The hotel staff was rude, and unhelpful'. By far the worst Doubletree customer service I have ever seen.

Review collected in partnership with DoubleTree by Hilton
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Thank dillonb552
Dawn C, Director of Sales at DoubleTree by Hilton Springdale, responded to this review

I cannot apologize to you enough for the unacceptable experience you had while staying with us recently. I will go back over your stay with my Front Desk Mgr to find out who you came into contact with during your stay with us, and how they can better accommodate all our guests in the future. We want you to know...

Littleton, Colorado
Reviewed 2 weeks ago via mobile

Stayed here for a week on business and was very satisfied. The location to other businesses and restaurants was great and the staff was friendly and accommodating. The daily breakfast they offered had quite a lot on the menu and the coffee was very good. Decor was modern and comfortable.

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Helpful?
Thank lorinotlori
Dawn C, Director of Sales at DoubleTree by Hilton Springdale, responded to this review

Thank you SO MUCH for spending a week with us!! It makes us so proud of our team when we hear from our guests that they felt truly taken care of. We hope that the next time you find yourself in our area for business, you will ONLY want to stay with us!!

Dallas, United States
Reviewed 4 weeks ago

Great customer service, very attentive staff and centrally located to all that we did the breakfast and bar staff customer satisfaction really made the difference' so, you should definitely use them during your staff!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Byron B
Dawn C, Director of Sales at DoubleTree by Hilton Springdale, responded to this review

Thank you SO MUCH for staying with us Byron B and thank you even MORE for the AMAZING shout out to our attentive and accommodating staff!! We were so thrilled that you got to truly experience the spirit of Hilton "We ARE Hospitality", and it's our hope that EVERY time you find yourself traveling to the Springdale area, you will...

Reviewed February 15, 2017

The ladies in the kitchen were very nice and went out of there way to make my children comfortable and happy during breakfast the two days that we stayed. I can't say enough about how friendly the staff.

Review collected in partnership with DoubleTree by Hilton
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Thank Rick A
Dawn C, Director of Sales at DoubleTree by Hilton Springdale, responded to this review

Thank you SO MUCH for staying with us on your last trip to the Springdale area, but we want to thank you even more for taking the time to acknowledge our dedicated and hardworking kitchen staff!! They truly take the personal step to help ensure each of our guests feels like they've just been taken care of like family, and...

Sallisaw, Oklahoma
Reviewed February 14, 2017

We stay here every year for a dance competition. I love this hotel. We had minor problems but will stay again. The staff is courteous and usually attentive. The facilities are clean. I do wish the breakfast was included in the room and $10 per person is high for the offering.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Vicki S
Dawn C, Director of Sales at DoubleTree by Hilton Springdale, responded to this review

Thank you so much for staying with us during your dance competition! We love when we have your group of amazingly talented little movers and shakers staying with us!! We hope every time you are in our area and looking for lodging, you will ONLY come back and stay with us and our warm fresh cookies!!

ROGERS,AR, United States
Reviewed February 14, 2017

Staff was very Customer Centric and Hotel Room was modern and inviting.Breakfast was made to order and used high quality ingredients - very tasty. Lobby and common areas were appealing .I would highly recommend.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Charles M
Dawn C, Director of Sales at DoubleTree by Hilton Springdale, responded to this review

Thank you so much for staying with us and for leaving us such a great review!! We are very proud of our dedicated breakfast staff that live to serve up eggs and omelets JUST the way our guests love them! We hope it won't be too long before we see you coming back through our doors for another visit!!

Jonesboro, United States
Reviewed February 6, 2017

Forgot my toiletries bag in the hotel room. I called within hours. Staff told me there were no reports from lost and found. Additionally, pillows are very uncomfortable. Kept waking up in the middle of the night due to discomfort.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank James M
Dawn C, Director of Sales at DoubleTree by Hilton Springdale, responded to this review

I cannot apologize to you enough for the experience you had while staying here with us on your last trip. Please know I will be speaking with the Front Desk manager and the Executive Housekeeper to see if there is anything that has been overlooked for misplaced. Please know you are a very valued guest, and we greatly look forward...

Reviewed February 5, 2017 via mobile

The hotel staff is wonderful, the rooms and clean, the breakfast is going to be free. If you're looking for entertainment, there are several places within walking distance. I would definitely recommend this hotel.

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Helpful?
Thank Johnny1326
Dawn C, Director of Sales at DoubleTree by Hilton Springdale, responded to this review

Thank you so much for staying with us and for leaving us such a great review!! We hope that the next time you are looking for lodging in the Springdale Area, you will only want to come and stay with us!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The elegant Doubletree by Hilton Springdale is ideally located at the "hub" of Northwest Arkansas, at the intersection of I-49 and Highway 412. Our 100% NON-smoking hotel is just minutes from The University of Arkansas, Northwest Arkansas Convention Center, Crystal Bridges Museum, Arvest Ball Park, Jones Center for Families, and the Arkansas Missouri Railroad. For those in the area for business, we are also located within short distances of Rogers and Bentonville, minutes from WalMart, J.B. Hunt, and Tyson Headquarters - perfect for getting business done on the road. Our hotel was recently renovated, offering 85 comfortable guest rooms and suites, fully stocked with every amenity available for business or pleasure. Come experience true Southern hospitality and enjoy a signature DoubleTree chocolate chip cookie. ... more   less 

Additional Information about DoubleTree by Hilton Springdale

Address: 4677 W Sunset Ave, Exit # 72 Off Interstate I-49 at Hwy 412, Springdale, AR 72762-4813
Location: United States > Arkansas > Springdale
Price Range: $110 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Springdale 3*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com and Priceline so you can book your DoubleTree by Hilton Springdale reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Green Hotel in Springdale
#1 Business Hotel in Springdale
#2 Family Hotel in Springdale
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Springdale staff and other travelers.
3 questions
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Questions? Get answers from DoubleTree by Hilton Springdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Forget room service....”
 of 5 bubbles B1201OSmattc, Feb 11, 2016 | Read review
“Enjoyed the convenience of 108!”
 of 5 bubbles Cab4Gam, Oct 6, 2015 | Read review
“With Hilton Honors, they send you a map in advance of available rooms - we got groundnd floor near the pool and loved it!”
 of 5 bubbles allemyne, Sep 15, 2015 | Read review
“Make sure you're not getting a smoking room or one that was previously a smoking room.”
 of 5 bubbles Roboduckie, Aug 29, 2015 | Read review
“It's on a busy street so get higher floors starting with 3rd or 4th of if only 1st floor available get the back of the hotel.”
 of 5 bubbles leet780, Aug 23, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question